MailsBroadcast version 1.0.0
©copyright Mailsbroadcast dotcom 2000
Online Product Manuel Updated: 21st Nov 2006
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Quick Start for Win 98Se/ME/2000/NT4/XP
Important: If you face some errors while running "MailsBroadcast" for the first time after installing, simply reboot (close and restart) your computer--normally, it is not necessary but occasionally, it is required, depending on your version of windows and other factors.
To broadcast email messages, you must...
Create an email
Create a message
Select "Create a broadcast group" and click OK...
A broadcast group is for you to manage and control broadcasting of email messages, they can be deleted or created as you wish.
Point mouse on Email Lists
Right click and "Add a list for broadcasting".
Important: After broadcasting, each email address sent will be automatically marked, broadcasting can be interrupted or stopped at any time and continue later: to the unmarked ones or to "ALL".
Important: Test broadcast messages back to yourself to ensure that it is exactly what you want your recipients to see. The freeware version of MailsBroadcast can only send to the first 100 email addresses per list.
Need more email broadcasting answers? Click here
End of: Quick Start
ISPs are know to block or barred email domain for sending non-existing mails to their account holders repeatedly, because spammers often uses software to bulk generate email addresses for spamming. It is recommended to delete mails from your database after being bounced 4 to 6 times.
4 to 6 times? A bounced does not necessarily means that they are invalid--due to various reason like; inappropriate message header, busy mail servers, filtering devices that stimulate a "Hard bounced", auto responder, mailbox full or busy, server timeouts, concurrent connection limits, etc.
If you are getting one or more error messages like; 501, 502, 503--refered to as "Hard or Soft bounce". The usual source of failed mailing is that many ISPs mail server have requirements for outgoing (From:) or return (Reply To:) email address, etc.
Most of the time, bounced are due to your mail server identifying itself as an internal mail, for example: 127.0.0.1 or by using invalid email in the REPLY TO: or FROM: field, web-based email with no MX Records or the FROM: field email address being different from the login IP address, etc.
Every ISP's have their own standards and ways to bounce and filter spam--if your mails consistently fails, the underlying factors could be serious, like: black-listed email domain due to yours or your ISPs mail server being an "Open Relay", etc.
Undeliverable or bounced mails are not necessarily invalid, why did mail servers bounce them in the first place? There are many cases where customers had reconfirmed that their emails are valid, yet they were bounced. Most bounced can be avoided--for full info about bounced and how to overcome it... visit: http://www.bouncemailmanager.com
About MailsBroadcast eMail CRM
eMail CRM is the process of managing, retaining and growing profitable customers by establishing a dialogue with them, to understand and anticipate their evolving individual needs and maximize the life-time value of this relationship.
There's one thing that time won't change...Trust
As market conditions keep changing, no one technology, vendor or methodology is going to help you. You need to know the truth about the only way, you are going to build customer relationship and that is: People do business with people they know and Trust
failure is not based on technology.
A series of exciting email CRM complimentary tutorial program "Romancing the Customer" can help you build Trust by applying email strategies to nurture customer relationship and win their hearts and minds is available online here: www.mailsbroadcast.com/ecrm.archive.01.htm
Nothing is more satisfying
End of: Introduction
More info available here > Support
Read me: If you face all kinds of errors while using the program, it is possible that it was installed while other programs are still running and a "clash" of resource requirements during installation. It is recommended to "Uninstall" it by using windows uninstall options--Click Start >Settings >Control Panel >Add or Remove Program >select >MailsBroadcast and remove. Then, reinstall the program again, this time, ensure that you shut-down any running program first--do this--Press the Ctrl and Alt key down (keep it down) and press the Delete key--then highlight any running program one at a time, click the End Task button.
Important: When a new message is added and unsent, using the right click menu, the Send this message command Active or when the Total Sent matches the number of email addresses in that particular list. When the Total Sent does not match the number of email addresses, then the Restart or resend this message becomes Active--so that you can send to the balance unmarked email or to "all" again.
Tip: Message with the same file name (same message) cannot be added within an "Email List" for broadcasting. It can be added (the same message) to a different "Email List" residing within the same broadcast group.
Note: After deleting an original message and then you attempt to "Send this message"--it will prompt: message could not be found, but if you face this problem: Runtime Error 3021 -- it is cause by deleting the message while the "Broadcast Group" is still open, simple close and re-open the program to refresh it.
Tip: Removing lists or messages in any broadcast group does not affect the original residing in their folder/file.
Note: When an original list is deleted--any attempt to send or resend messages with the deleted list displayed in any "Broadcast Group" will display this prompt: This list was broadcasted successfully, please select another list.
Note: When an original message is deleted--any attempt to send or resend the message will display this prompt: Could not find the message, make sure the message exist. And when you attempt to open and view the list, a prompt will display: List no longer found in database.
Important: After editing any message or email list, you may not be able to see the edited version in the broadcast group--close "Broadcast Manager" and re-open it again (to refresh it).
Tip: While broadcasting messages, you may stop it at any time, email addresses already sent will be automatically marked and you have the options to "Re-send to the balance unmarked ones.
Important: There may always be some unsent balance email and it is due to them not being accepted by the mail server because of errors, incorrect or non-existing email addresses--because mail servers may not "cache" all mails sent to them, hence unsent balance... for more info on this subject Click here
Note: During broadcasting, all other functions of the program is disabled--except for the "Stop, Start, Exit" button--it is to prevent errors in the broadcast process. It is not advisable to run other program (multi-tasking) to prevent errors.
Change Interval: 1 (not available on some version) -- It is the same as--Insert a delay of: 1 tenths of a second between each message being sent to the mail server--it is to prevent overloading it, the setting here over-rides the one on "Part 4 of 4 at Broadcast delivery account" settings (see below).
Delivery Status display: Cannot Resolve Host--means that you are OFF-line (not connected to the Internet), wrong password used or authentication is required. Authentication mode is not supported or Authentication failed--means that either your mail server does not requires "Authentication" or wrong info is entry. See Log File Info for more email-log file report or eMail Bolts & Nuts
Note: Some mail server requires authentication and some don't, check it-up with your ISPs or System Admin if you are not sure.
Note: When you click "Stop Sending" it does not stop immediately because the program must give the command to the mail server to "End the session".
Note: If you
face disconnection problem or "Server-time-out", it could be due to your
ISPs limiting your access to their mail server by time or quantity of
mails allowed to be sent or line connection or Internet throughput
problem... try increasing the "Server Timeouts", insert a delay or send in
blocks of 100 and pause a longer time or a combination of all three. Or
try using another ISP of send at OFF-peak hours....
Setting-up a Delivery Account
Important: If you have entered the wrong information into the outgoing SMTP mail server field--mails can't be sent.
The same problem with wrong
"User Name and Password" and the log file will display:
Authentication failed. And if
your mail server does not requires "Authentication" and you have "check"
it--the log file will display:
Authentication mode is not supported.
Note: Authentication, some mail server requires it and some don't, check it-up with your ISPs or System Admin if you are not sure.
Important: Some mail server will automatically "Reject/Bounce" or simply accept and delete you email if you have an erroneous email address or using ISP A email account and login with ISP B account.
info on the subject of erroneous
Important: Some mail server may not accept a "From: or Reply To:" email address using different ISPs account, example: using ISP A email account and login using ISP B account to send mails.
Ensure that the correct entry so that your
recipients can reply to your messages and prevent ISPs from blocking your mails.
Read me: Using a dial-up 56.6 line may send more than 850 TEXT messages (5 Kb file size) in ideal condition and more than 420 HTML messages (25 Kb file size) was "clocked" being delivered to an ISP mail server. And above 7,200 TEXT messages (5 Kb file size) and more than 4,000 HTML messages (25 Kb file size) was "clocked" delivered to an ISP mail server with a 128 Kbps ISDN connection.
Read me: Broadcasting speed varies greatly from one extreme to another--it depends on your connection throughput from a 28.8 dial-up, ISDN or ADSL, Internet and mail server throughput and file size of the TEXT or HTML message is being sent. Having a 512 kbps broadband connection does not mean having access to the same up-load speed to the mail server or the connection--throughput--depends on how many machine are connected to it within your neighborhood. ISPs may also limit your access to their mail server by time or quantity of mails sent.
Note: The freeware version of MailsBroadcast can only send to the first 100 email addresses per list.
The TEXT message word processor auto word-wrap at 78 characters, "hit carriage return" at 65 characters per line so that your recipients don't have to scroll "left and right" reading your message.
Page Break in your TEXT message?
Tip: You can use any word processing program, for example: Windows WordPad or Notepad set to 65 characters per line to create messages, save as text.txt and then import it into the TEXT message manager for editing before broadcasting it.
Q. Is it better to
send HTML email or plain TEXT?
For more info on questions like these... Click here
Important: If you have problem using the TX Text Control word processor, please go to their website www.textcontrol.com forum
Read me: Speed of broadcasting HTML messages will be much slower because HTML files are generally larger in size compared to TEXT messages. For more info on this subject Click here
Tip: The HTML word processor although complex is pretty simple to master after getting used to it--the most important part is to test send HTML messages back to yourself--to ensure that it is exactly what you want your recipients to see.
Tip: Composing HTML text are automatically word wrap and recipients do not need to scroll "left and right" to read the message, unless you are using "tables" with fix length.
Important: The TX Text Control word processor program cannot process nested tables--it means that you cannot have a table within a table (a table inside a table).
Importing HTML files created from different HTML program--will not
be displayed with the correct formatting, if the imported file contains "nested
tables"--a table within a table (a table inside a table).
Notes: The MailsBroadcast word processor program spell check utility utilize components and resources of the Microsoft Office Word processor--if it is not installed in your computer--then the spell check will not be operational.
you have imported or inserted an image/photo into the HTML word processor,
it is save into a "Temp" image file and when you open the message--you may
not be able to see the image/photo--but can be seen by using the right
click menu to preview it at "Broadcast Manager" before sending.
Important: The TX Text Control word processor does not auto underline the hyperlinked text nor colored it hyperlink blue, however, the formatting will appear correctly underlined and hyperlink in blue when recipient read it with their mail reader. The same thing when you enter an email address, it does not automatically insert the mailto:command you have to do it by using the "Link" tool to insert it, example: mailto:myemail@bi_iiz.com
Tip: You can view your HTML message hyperlink with Windows IE-browser by: "Message Manager" menu, select "Delete Message" and double click or "highlight and hit enter key" to open a HTML.html or TEXT file.
Insert Text button - To import or input pre-created TEXT into the currently opened text message.
New button - Clear all input in the current message display for new input.
Important: If you click the "NEW" button after creating a TEXT or HTML message without "Save Message" first -- the current message will be lost and non-recoverable.
Page Break in your HTML messages?
Tip: If you don't want a want a continuous flow for HTML messages, simply create a page break by inserting a blank table between each page.
Important: For HTML messages
Previewing a message in the Message Manager
Important: If your machine resources is low (ie: many running/open program) it may cause "runtime insufficient memory errors" when you click on the email addresses repeatedly and rapidly to preview a message. Turn-off or shut down some unnecessary program by using the "Ctrl, Alt, Delete key" and if the problem persist, reboot your machine--because some program does not return the "resources" back to "Windows" even after you have closed it.
Important: Occasionally, you may face this runtime error 94 Invalid use of null and the program hangs or closes--when a particular "Email List" was selected to preview--that particular email list is corrupted or got corrupted somehow (power failure, etc.). Try this solution: Close the MailsBroadcast Program and open it again, then open the list that is causing the problem, save it with a different name.
How to insert an image
First step:You need to input some pictures or photos that you want to broadcast into C:/Program Files/Mailsbroadcast "temp" folder at: C:/Program Files\mailsbroadcast\temp
After you have added the required images or photos....
At your Mailsbroadcast "Message Manager" select create a HTML message then click on the "image icon v arrow"
and... Navigate to:
C:/Program Files\mailsbroadcast\temp (folder) and select the image/photo that you wish to input into your message
You have just input an image/photo into your HTML message for broadcasting.
Important: Your email database is saved in the program under the file name email_list.mdb (Microsoft Access Application) -- it is not password protected -- if you make changes or temper with it--the (Mailsbroadcast) program may not be able to recognize and open the "tempered" database file.
Note: Occasionally, while entering data into an "Email List" and a notification: "The following error has occurred 2147221494 Failed to update data source" --- close the list that you are working on and re-open it again.
Note: Only one email list can be opened at any one time, while creating a "New blank list" with another list being opened--the new blank list will not be displayed--until the opened list is closed first.
Tip: Click on EmailAdd to...
Tip: To delete a record, simply click on any "row" and "Hit" the delete key or use the delete button.
Important: When you delete anything, there will be no reminder prompt, anything deleted is permanent and cannot be recovered.
Export a list: you can export and save it as TEXT or CSV
Important: Exporting the same list will overwrite the earlier exported ones residing in the same folder/file, unless you export it to another different folder.
Tip: Exporting your list is the best way to creates a back-up copy of your email lists database which can be re-imported. If you export to CSV format--all data can be re-imported.
Tip: Create a folder with an easy to remember name before exporting your database.
Import a List
Note: The program uses MS Access database and have no preset database input limit--the limit is based on specification specified in Microsoft Access Database documentations. And it also depends on your computer processor and its available resources--which can affect the managing of very large database.
Important: The program have no preset limit on the quantity of email allowed to be input into each list but the quantity allowed to be sent, depends on the program version that you are using.
Open a list
Important: Deleting a list will be permanent and non-recoverable.
Merge List or Find Duplicates
Important: Large database may take some time--depending on your computer processor speed and available resources for the program to complete the required functions.
End of: Program Useful Info
For information on this subject
While broadcasting messages, the "Email Delivery Status" display real-time log info, to view the "Log file", it is in the program directory C:/Program Files/MailsBroadcast at "emailog.txt".
are there so many connection errors in the log file--while in session with
the mail server?
End of: Log File error info
POP3 or Post Office Protocol Version 3 is a standard Internet client-server protocol for retrieving Internet mails by an email client--ie: Eudora Mail or Outlook Express etc. communicating with the mail server via port 110 by sending a login UserID, password to authenticate the session, retrieve and delete mails from the mailbox. Some online web-mail services like: Hotmail, AOL, etc. do not provide POP3 access to their mail server.
Reply-To: "Service" <firstname.lastname@example.org>
From: "Tony" <email@example.com>
To: "Wendy" <firstname.lastname@example.org>
CC: "CEO" <email@example.com>
Subject: I am getting too many bounce mails.
Date: Mon, 11 Nov 2002 12:38:23 -0400
Content-Type: text/plain; charset="iso-8859-1"
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-MimeOLE: Produced By Microsoft MimeOLE
This is a multi-part message in MIME format.
. <<<This period indicates the end of the message.
For more information on this subject Click here
End of: RFC822 Message structure
The most common protocols used by mail server to communicate with the Internet are SMTP, POP3 and IMAP4 to (send) receive email messages and distribute and them into different recipient unique mailbox.
Mail servers receive messages via SMTP and email readers must send email to a mail server using it. Mail servers using POP3 or IMAP4 to send messages, likewise; mail readers must use it to receive messages from the mail servers.
SMTP (Simple Mail Transport Protocol); for sending and receiving email messages
POP3 (Post Office Protocol Version 3); for delivering and retrieving email messages to mail readers, example: MS Outlook, Eudora, etc.
IMAP4 (Internet Message Access Protocol Version 4); for delivering messages to mail readers or to preview and retrieve emails from mail servers.
For more information on this subject Click here
End of: Mail Servers Protocol
About Port Number
Port number, are numbers between 1 and 65535 that identifies to the receiving computer what function you want to perform and emails are delivered by the client (sender) establishing a TCP connection to port 25 of the (recipient) mail server.
For more information on this subject Click here
End of: About Port Number
MailsBroadcast is a 32-bit application and runs under Windows 98SE, ME, 2000, XP, NT4 with sufficient RAM, CPU resources and Internet connection.
MailsBroadcast Ver 1.0 and it's supporting files requires approximately 6 MB of storage space and additional space as database entry increases.
End of: System Requirements
To purchase a license copy of MailsBroadcast - it is not necessary to download another copy of the edition that you have installed.
Upon registration, a license code will be given to activate the program and with the license key code, select >Help >Registration and enter the code, close and restart the program.
End of: Registration Info
MailsBroadcast dotcom disclaims any liability for indirect, direct, special, incidental, consequential, or any other damages believed to have been caused by the use of MailsBroadcast or any files derived from its use.
MailsBroadcast and its associated documentation are copyright ©2000-2003 MailsBroadcast dotcom. All rights reserved. This software and its documentation is owned by MailsBroadcast dotcom and protected by International copyright statutes.
Use of MailsBroadcast implied consent that this notice is a legal agreement between the purchaser/user of the MailsBroadcast software and MailsBroadcast dotcom
Reproduction of this software or its documentation, without the express written consent of the owner is prohibited, other than as described below.
Purchasing an authorized copy of MailsBroadcast in any medium constitutes possession of a single license for use of one copy of the program by one person at a time--meaning that the licensee has the right:
Important: Copyright and trademark products referred to in this "Help Document" are listed here. Others being referred to, for example: Yahoo, but not listed here, are copyright and trademarks of their respective owners. AOL is a trademark of American Online, Ltd., ACT! is a registered trademark of the Symantec Corporation, dBase & Paradox are registered trademarks of INPRISE Corporation, Dream Weaver - trademarks of Macromedia Inc., Eudora is a registered trademark of Qualcomm Ltd., FileMaker Pro is a trademark of FileMaker, Ltd., Goldmine is a registered trademark of Goldmine Software Corporation, Hotmail, Access, Excel, Microsoft, Outlook, Outlook Express, Visual FoxPro, Visual Basic, Visual Studio, Windows 95, 98, ME, 2000, NT, WordPad, Notepad and XP are registered trademarks of Microsoft Corporation, Maximizer is a registered trademark of Multiactive Software Ltd., Netscape is a registered trademark of Netscape Communications Corporation.
MailsBroadcast the License
The unregistered shareware version of MailsBroadcast will not expire. The only difference between a registered and an unregistered version is that; only 100 email messages can be sent per email list.
A registered software
user is granted a non-exclusive license to use it on one computer (a
single CPU) for any legal purpose and may not be rented or leased, but may
permanently transfer it-if the person receiving it agrees to terms of this
license. If the software is an update, the transfer must include the
update and all previous versions.
You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, reverse engineer, or transfer the licensed software program or any subset of the license software program except as provided for in this agreement. Any such unauthorized use shall result in an immediate and automatic termination of this license and may result in criminal and/or civil prosecution.
All rights not
expressly granted here are reserved by MailsBroadcast dotcom - Installing
and using MailsBroadcast
signifies acceptance of these terms and conditions of the license.