|
There are some systems that "claim" to "cloak"
e-mail. It is not true.
If you receive one that looks like the following :
Received: from relay4.ispam.net
(root@[207.124.161.39])
by ddi.digital.net (8.8.5/8.8.5) with ESMTP id KAA28969 for gandalf@digital.net;
Thu, 26 Jun 1997 10:41:46 -0400 (EDT)
Received: from --- CLOAKED!
--- or Received: from cerberus.njsmu.com ([204.142.120.2]) by ddi.digital.net (8.8.5/8.8.5) with ESMTP id HAA06250 for gandalf@digital.net;
Mon, 25 Jan 1999 07:11:18 -0500 (EST)
From: hostme39@aol.com
Received: from The.sender.of.this.untracable.email.used.MAILGOD.by.IMI It is still broken down as follows :-
The route the e-mail took originated from one of the systems above the line marked "cloaked" or the line "untraceable" (in fact this makes it even easier to trace). There is no magic to it. Complain to that provider. If you get no response from the site that spammed, you should ask your provider to no longer allow the above site [207.124.161.39] to connect to your system. It has been kindly pointed out to me that there is a "feature" (read "bug") in the UNIX mail spool wherein the person e-mailing you a message can append a "message" (with the headers) to the end of their message. It makes the mail reader think you have 2 messages when the joker that sent the original message only sent one message (with a fake message appended). If the headers look *really* screwy, you might look at the message before the screwy message and consider if it may not be a "joke" message. There are also IBM mainframes and misconfigured Sun Sendmail machines (SMI-8.6/SMI-SVR4) that do not include the machine that they received the SMTP traffic from. You have to route the message (with headers) back to the postmaster at that system and ask them to tell you what the IP of the machine is that hooked into their system for that message.
An example of a Microsoft Exchange server that the "HELO" transaction is taken as the "From" portion (and is completely false
"faked") : Received: from dpi.dpi-conseil.fr (dpi.dpi-conseil.fr [195.115.136.1]) by ddi.digital.net (8.9.3/8.9.3) with ESMTP id KAA06614 for gandalf@digital.net;
Thu, 26 Aug 1999 10:51:31 -0400 (EDT)
Received: from FIREWALL ([192.168.0.254]) by dpi.dpi-conseil.fr with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2448.0) id QW11TJV1; Thu, 26 Aug 1999 16:44:38 +0200 It has also been pointed out that someone on your server can telnet back to the mail port and send you mail. This also makes the forgery virtually untraceable by you, but as always your admin should be able to catch the telnet back to the server. If they telnet to a foreign SMTP server and then use the "name" of a user on that system, it may appear to you that the message came from that user. Be very careful when making assumptions about where the e-mail came from. Note for AOL users when looking at headers:
If you get double headers at the end of a message (like the below) the spammer has tacked on a extra set of headers to confuse the issue.
Ignore everything except the
last set of headers. These are the *real* headers.
------------------ Headers --------------------------------
Return-Path: Gloria@me.net
Received: from rly-za05.mx.aol.com (rly-za05.mail.aol.com [172.31.36.101]) byair-za04.mail.aol.com (v51.16) with SMTP; Mon, 16 Nov 1998 19:16:02 1900
Received: from mailb.telia.com (mailb.telia.com [194.22.194.6]) by rly-za05.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0) with ESMTP id TAA05189;
Mon, 16 Nov 1998 19:15:53 -0500 (EST)
From: Gloria@me.net
Received: from signal.dk ([194.255.7.40]) by mailb.telia.com (8.8.8/8.8.8) with SMTP id BAA14174; Tue, 17 Nov 1998 01:15:50 +0100 (CET)
Received: from 194.255.7.40 by signal.dk viaSMTP(950413.SGI.8.6.12/940406.SGI.AUTO) id AAA28586; Tue, 17 Nov 1998 00:53:13 +0100
Message-Id: 199811162353.AAA28586@signal.dk
Date: Mon, 16 Nov 98 18:27:19 EST
To: Gloria@papa.fujisankei-g.com.jp
Subject: ATTENTION SMOKERS - QUIT SMOKING IN JUST 7 DAYS
Reply-To: Gloria@papa.fujisankei-g.com.jp
------------------- Headers --------------------------------
(the last set of headers are the *real* headers.)
Return-Path: lifeplanner@zcities.com
Received: from rly-yd04.mx.aol.com (rly-yd04.mail.aol.com [172.18.150.4]) by air-yd02.mx.aol.com (v56.14) with SMTP; Mon, 11 Jan 1999 23:54:48 -0500
Received: from phone.net ([207.18.137.42])
by rly-yd04.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0)
with SMTP id XAA01327;
Mon, 11 Jan 1999 23:51:03 -0500 (EST)
From: lifeplanner@zcities.com
To: Someone@aol.com
Date: Tue, 15 Dec 1998 20:54:19 -0600
Message-ID: 13653344018870252@phone.net
Subject: Life insurance, do you have it?
Mime-Version: 1.0 Content-Type: text/html
Content-Transfer-Encoding: quoted-printable
What computer did this e-mail originate from?
Back to top of page You cannot generally tell by a e-mail header which specific computer the e-mail came from. Just about every time you dial into your ISP (Internet Service Provider) you are assigned a different IP address. If someone sends you an e-mail and they log out, the next time they log in their IP address will most likely be different. If the computer has a permanently assigned IP address *and* you have the cooperation of whomever owns that block of IP addresses you *might* be able to get information on who might have sent the e-mail. About the only way to tell *exactly* which e-mail account the e-mail was sent from is to get the ISP (Internet Service Provider) to tell you. Usually the ISP will require you to get the local police involved (a warrant of some type) to force the ISP to give you that information. Even given that you know the account the e-mail originated from, a forger can find out that person's account / password and log in as them, they can gain access to that computer while the person who owns that computer is away from the computer or they could install a back door program that allows them to control that person's computer remotely. If this were to happen then the forger could send the e-mail and the nobody would know who *specifically* sent the e-mail.
MAILING LIST messages
Back to top of page Stephanie kindly defines MAILING LIST versus LISTSERVER
A MAILING LIST is a type of email distribution in which email is sent to a fixed site which holds a list of email recipients and mail is distributed to those recipients automatically (or through a moderator). A LISTSERVER is a software program designed to manage one or more mailing lists. One of the more popular packages is named "LISTSERV". Besides Listserv, other popular packages include Listproc which is a Unix Listserv clone (Listservs originated on BITNET), Majordomo and Mailserve. Most importantly -- not all mailing lists run on listservers, there are many mailing lists that are manually managed.
You may hear of mailing lists being referred to as many things, some strange, some which on the surface make sense, like "email discussion groups". But this isn't accurate either, since not all mailing lists are set up for discussion. Istvan suggests "Majordomo software is remarkably funny about headers. It does not like headers which contain anything odd. All messages the software receives which do not conform to its rigorous standards are simply forwarded to the list moderator. It turns out this feature is effective at stopping between 80 and 90% of spam actually getting to the list." Kirk tells us that you can set majordomo up so that new subscribers have to reply to a subscribe request, thus verifying the address is legit. Additionally the lists can be configured so that only subscribers can post. And finally you can put filters on content. I've got the list I manage configured to reject multipart email and email which contains html. Jeff adds that this would be the closed+confirm option in the configuration file so that only subscribers can post. Also, to prevent multipart or HTML this would be the taboo_headers configuration. Richard mentions "Listserv can be configured to restrict non-members from sending to a list and can restrict spam based on the headers similar to Majordomo. I've used both of these features successfully. You can read more about Listserv capabilities, if you are interested, at:
http://www.lsoft.com/listserv.stm
http://www.lsoft.com/spamorama.html#FILTER (info on its spam filter) I suspect that Listserv's spam filter may be better than Majordomo's (but I've not managed any Majordomo lists)." Jeff adds that having ran a majordomo list for almost 4 years, I find majordomo to be every bit as good. I should, however, qualify that; the listowner needs to have his/her clueons in good working order. Simply put, no listowner in their right mind should leave their majordomo lists set to anything other than closed+confirm. Alas, there are listowners who will leave their lists wide open. I've also seen others knock themselves dead creating their own filters just so a listmember can post to the list from a web-based e-mail account while on vacation. I usually tell anyone in such a situation to subscribe to the list from whatever free e-mail account they plan to use. IMO, I cannot justify compromising list security for such reasons. Lists should be closed+confirm...plain and simple. Example Header appears below: Received: from dir.bham.ac.uk (dir.bham.ac.uk [147.188.128.25]) by gol1.gol.com (8.7.5/8.6.9) with SMTP id GAA27292 for XXXX@gol.com; Sun, 5 May 1996 06:31:15 +0900 (JST) Received: from bham.ac.uk by dir.bham.ac.uk with SMTP (PP) using DNS id 26706-38@dir.bham.ac.uk; Sat, 4 May 1996 20:56:49 +0100 Received: from emout09.mail.aol.com (actually emout09.mx.aol.com) by bham.ac.uk with SMTP (PP); Sat, 4 May 1996 21:13:03 +0100 Received: by emout09.mail.aol.com (8.6.12/8.6.12) id PAA29156; Sat, 4 May 1996 15:35:53 -0400 Date: Sat, 4 May 1996 15:35:53 -0400 From: Jeanchev@aol.com Message-ID: 960504153553_287142426@emout09.mail.aol.com Subject: CRaZy Complimentary Offer........ This is a post from Kevin Lipsitz for his "=== FREE 1 yr. USA Magazine Subscriptions". The latest information indicates that the state of New York has told him he should stop abusing the Internet for a while ... lets hope it is forever. In relation to the Internet he makes a slimy used car salesman look like a saint. For more info about "Krazy Kevin" or the Magazine Spam , Tony tells us the page "Stop Spam!" is available in html format at:
http://www.iac.co.jp/~issho/stop-spam.html But as David reminds us, There are a million Kevin J. Lipsitz's out there. All selling magazines, Amway, vitamins, phone service, etc. All the losers who want to get rich quick, but can't start their own business. Like :
http://com.primenet.com/spamking/ That having been said, e-mail from a Listserve can usually be broken down the same way as "normal" e-mail headers. There are just more waypoints along the way. As you can see from the above, the e-mail originated from : emout09.mail.aol.com Jeff also mentions that news.admin.net.abuse.e-mail is a good newsgroup to monitor about how to keep spam off the listserve. I have seen mailing list issues arise occasionally.
Reporting Spam and tracing a posted message
Back to top of page If someone posts a message with your e-mail in the From: or Reply-To: field, it can (and will if you request) be canceled. Please repost the message to news.admin.net-abuse.misc WITH THE HEADERS (or it will probably be ignored) so that the message cam be canceled (the message-id is the most important) with a suggested subject of the following: Subject: FORGERY Subject from the Spam message Or you can look at the Cancel FAQ at :
http://www.ews.uiuc.edu/~tskirvin/faqs/cancel.html |
| Try to make sure that the message has not already been posted to news.admin.net-abuse.misc, news.admin.net-abuse.email or news.admin.net-abuse.usenet and that it is less than 4 or 5 days old. Chris reminds us that yes, there are a lot of annoying, off-topic and stupid postings out there. But that doesn't make it spam. _Really_. All we're concerned with is _volume_. Don't report any potential spams unless you see at least two copies in at least 4 groups. The content is irrelevant. Spam canceling cannot be by content. For off topic posts, see
http://ddi.digital.net/~gandalf/trollfaq.html The first thing to do is to post the ENTIRE message (PLEASE put the header in or it will probably be ignored) to the newsgroup news.admin.net-abuse.misc. Do not reply or post it back to the original group. A suggested subject is one of the following:
Subject: EMP Subject from the Spam message
Subject: ECP Subject from the Spam message
Subject: UCE Subject from the Spam message
Subject: SEX Subject from the Spam message
Please include the original Subject: from the original Spam so that it can easily be spotted. Thank you. Take a careful look at the header, if there are "curious characters" (characters that look like garbage) in the X-Mailer: line, or any other line in the header, then delete those characters otherwise the message may end up truncated. The offending line consists of the EIGHT characters D0 CF 11 E0 A1 B1 1A E1 (in hex). If the post is particularly amusing (Spammer threat or a postmaster threat), put C&C in the subject. Seymour tells us it means Coffee and cats. This originated from a post claiming that a particular outrageous article had caused spewing of coffee into the keyboard and jumping while holding a cat, resulting in scratched thighs. An Excessive Multiple Post (EMP) may exceed the spam threshold and may be canceled. An Excessive Cross Post (ECP) may not be canceled because it hasn't reached the threshold. A UCE is for Unsolicited Commercial Email, SEX is for off-topic sex-ad postings. Make Money Fast message is immediately cancelable and are usually canceled already by others, so please do not report MMF posts. See MMF section below. Tracing a fake post is probably easier than a fake e-mail because of some posting peculiarities. You just have to save and look at a few "normal" posts to try to spot peculiarities. Most people are not energetic to go to the lengths of the below, but you never know. Dan reminds us that first you should gather the same post from *several* different sites (get your friends to mail the posts to you) and look at the "Path" line. Somewhere it should "branch". If there is a portion that is common to all posts, then the "actual" posting computer is (most likely) in that portion of the path. That should be the starting postmaster to contact. Be sure to do this expeditiously because the log files that help to trace these posts may be deleted daily. If you *really* want to see some fake posts, look in alt.test or in the alt.binaries.warez.* groups. A fake post:
Path: ...!news.sprintlink.net!in2.uu.net!news.net99.net!news!s46.phxslip4.indirect.com!vac
From: XXX@indirect.com(Female User)
Subject: Femdom In Search of Naughty Boys
Message-ID: DHLMvE.24H@goodnet.com
Sender: XXX@indirect.com(Female User)
Nntp-Posting-Host: s46.phxslip4.indirect.com Organization: Internet Direct, Inc.
X-Newsreader: Trumpet for Windows[Version 1.0 Rev B final beta #1]
Date: Mon, 6 Nov 1995 01:59:38 GMT
Approved: XXX@indirect.com
Lines: 13 This poor lady (Name deleted by suggestion) was abused by someone for a couple of days in an epic spam. Many messages were gathered. The message ID was different for several messages. But several anomalies showed an inept poster. The headers were screwed up, and when looking at a selection of messages from several sites, the central site was news.net99.net, where goodnet.com gets / injects news at. This lead to the conclusion that either goodnet.com or news.net99.net should be contacted to see who the original spammer was. I never heard the results of this, but the spamming eventually stopped. You can try looking at sites & see if they have that message by :
telnet s46.phxslip4.indirect.com 119
Connected to s46.phxslip4.indirect.com.
200 s46.phxslip4.indirect.com InterNetNews server INN 1.4 22-Dec-93 ready
head DHLMvE.24H@goodnet.com
430 Message was not found at that site, so it did not go thru that computer, or the article has already expired or been deleted off of that news reader. If you wish to track a particular phrase,
user-id (whatever) take a look at the URL for getting all the posts pertaining to "X" :
http://www.deja.com/
http://www.altavista.com/
WWW IP Lookup URL's
Back to top of page
http://samspade.org/t/ - My personal favorite. All the tools on one page.
http://www.geektools.com/ - Does lookups at all of the servers (Arin, RIPE, APNIC, etc.)
http://www1.dshield.org/ipinfo.php - Look up IP address / complaint address for Denial of Service attacks.
http://andrew.triumf.ca/cgi-bin/spamalyzer.pl - Check and see if the address is in one of the real time abuse databases.
http://www.amnesi.com/hostinfo/ipinfo.jhtml - Reverse lookup
http://cities.lk.net/trlist.html - Traceroute Lists by States and Backbone Maps List
http://www.net.cmu.edu/cgi-bin/netops.cgi - Traceroute and ping
Note : Studio42 lists its blocked users as:
"All UU.Net dial-ups, thus most MSN subscribers and a percentage of Earthlink users."
http://www.studio42.com/cgi-spam/nph-traceroute.pl - Traceroute
http://www.studio42.com/cgi-spam/nph-nslookup.pl - NSLookup
http://www.studio42.com/cgi-spam/nph-dig.pl - Dig Index to Traceroute pages:
http://dir.yahoo.com/Computers_and_Internet/Communications_and_Networking/Software/Networking/Utilities/Traceroute/
http://www.traceroute.org/
http://boardwatch.internet.com/traceroute.html - Traceroute Server Index SWITCH WHOIS Gateway:
http://www.switch.ch/search/whois_form.html Or
http://www.networksolutions.com/cgi-bin/whois/whois
http://www.ripe.net/db/whois.html - European countries WhoIs
http://www.apnic.net/apnic-bin/whois.pl - Asian Pacific WhoIs whois.nic.or.kr - Korean Whois
http://www.arin.net/whois/arinwhois.html - North / South America WhoIs
http://mjhb.marina-del-rey.ca.us/cgi-bin/ipw.pl - Whois
IP to Lat - Lon (For those times when only a Tactical Nuke will do ;-)) :
http://cello.cs.uiuc.edu/cgi-bin/slamm/ip2ll/
Yet Another IP to name: http://cello.cs.uiuc.edu/cgi-bin/slamm/ip2name
What do those domain names mean : http://www.alldomains.com/alltlds.html
http://www.ics.uci.edu/pub/websoft/wwwstat/country-codes.txt
Country Codes for the last characters in a domain name
http://x.deja.com/article/660567270 -
Badly Formed DNS article
Converting that IP to a name
Back to top of page When all you have is a number
the looks like 204.183.126.181
and no
computer name, then you have to figure out what the name of that computer is.
Most likely if you complain to postmaster@[204.183.126.181] it will go directly to the spammer themselves (if it goes anywhere at all). Whois or a traceroute will give you the upstream provider, complain to that organization. Marty reminds us that there are some "special" IP's that are allocated as private networks. These fall within the confines of
0.0.0.0 to 255.255.255.255 but should be ignored.
If the number is greater than 255 then it is faked. The addresses are : Class Start Address End Address
A 10.0.0.0 10.255.255.255
127.0.0.0 127.255.255.255 - Loopback addresses
B 172.16.0.0 172.31.255.255
C 192.168.0.0 192.168.255.255
D 224.0.0.0 239.255.255.255 - Multicast
E 240.0.0.0 255.255.255.255 - Multicast
See : http://www.umnet.umich.edu/groups/UMnet-Routing/UAssignedPrivateIP.html First off try using NSLookup (there is software for PC's, I use
http://samspade.org/t/ , put the address in the section "address digger", click on Whois IP block and Traceroute and click on "do stuff" or look at the URL's at the bottom of this FAQ). If the NSLookup does not give you a name then try a Traceroute. Somewhere you will get a "name" and at that point I would complain to the postmaster@that name. See below for complaint addresses.
See (as of 1997): http://ipindex.dragonstar.net/a/indexa.html - Who owns which Class A addresses
http://ipindex.dragonstar.net/b/indexb.html - Who owns which Class B addresses
http://ipindex.dragonstar.net/c/indexc.html - Who owns which Class C addresses
What to do with "strange" looking Web links
Back to top of page
http://1085381292/ has some %-encoded characters, but decoding those gives
http://1085381292/
1085381292 is just another way of writing the IP address
64.177.154.172 To convert a decimal number to a "dotted quad octet" :
http://3438189385/yt/rotten1/
You can put this "strange" number in at any of the following :
http://samspade.org/t/
http://www.webspawner.com/users/ipconverter
http://www.isit.nl/cgi-bin/isitbv/ip.cgi
You can also download Cyberkit v. 2.5 to do the translation.
http://www.netdemon.net/ - Automatic url decoder built in for Windows 95. As well as the Windows 95 based URL decoding tool, it has been ported and made available to everyone as a CGI:
http://www.netdemon.net/decode.html This CGI handles ALL the recent types of spammer tricks, including decimal, octal, hex addresses, username/password tricks, hex encoded characters, and redirectors. And you get an answer like:
204.238.155.73 You can try the "strange" number at :
http://www.abuse.net/cgi-bin/unpackit Kirk tells us wsftp and the traceroute that comes with wsftp will take those number and automatically translate them into the IP addresses.
Or under Widows 95 :
start -- Programs -- Accessories -- Calculator
Choose view -- Scientific
Put in the "strange" number (3438189385) and click on HEX. You get: CCEE9B49
Then type in each of the two characters in HEX and click DEC after each number:
CC = 204 EE = 238
9B = 155 49 = 73
Viola ... Your IP is 204.238.155.73 For more general funny URLs, like
http://23123443~32:3758493879/www.samspade.org/10.00.0.1/xxxstuff.html, try
http://samspade.org/t/url.cgi?x If you get a strange URL like:
http://www.nt.dahouc.mx^t^b^t^e^t.com|net.fr^b^e^t^b^t^e^t^t.oooooooooooooooooo.com/nt/dahouchy/ Where the ^B = Control "B", ^T = Control "T", etc. you can look at the very end right before the first "/" to figure out what the site is, on this case it is oooooooooooooooooo.com, using port 80. The rest of it is "decoded" by oooooooooooooooooo.com to give the "real" site name. For MS Windows the program at
http://www.netdemon.net/ will decode these with ease.
If you are looking thru the HTML source and you get something like:
!-- CHANGE EMAIL ADDRESS IN ACTION OF FORM --FORM name="form" method="post" action="mailto:mortmail6@yahoo.com?subject=Debt1" enctype="text/plain" Then take the "funny" looking part and paste it into the "Obfuscated URLs" section of
http://samspade.org/t/ like so:
http://mailto:mortmail6@yahoo.com/?subject=Debt1 And you get: mailto:href=">href="http://mailto:mortmail6@yahoo.com?subject=Debt1">http://mailto:mortmail6@yahoo.com?subject=Debt1 So then you send a complaint to yahoo.com asking them to delete their user mortmail6@yahoo.com. If the site is a IP address like
198.41.0.5 you can do a DNS lookup to backtrack the site. A DNS lookup or a host command (see example below) uses the info in a Domain Name Server database. This is the same info that is used for packet routing. The UNIX command is :
nslookup 198.41.0.5 Commands: nslookup hostname dns_server
or dig @dns_server hostname
And you get : Name: whois.arin.net
Addresses: 198.41.0.5, 198.41.0.6 If you are having problems with this, Josh suggests you try : $ nslookup
Default Server: ddi.digital.net |
|
Address: 198.69.104.2 set type=ptr 181.126.183.204.in-addr.arpa
Server: ddi.digital.net
Address: 198.69.104.2
Non-authoritative answer: 181.126.183.204.in-addr.arpa name = kjl.com
Authoritative answers can be found from: 126.183.204.IN-ADDR.ARPA nameserver = escape.com 126.183.204.IN-ADDR.ARPA nameserver = ns.uu.net escape.com Internet address = 198.6.71.10 ns.uu.net Internet address = 137.39.1.3 Looking up IP address ownership
Back to top of page InterNIC is your friend. The InterNIC Registration Services Host contains ONLY Internet Information (Networks, ASN's, Domains, and POC's). Please use the whois server at nic.ddn.mil for MILNET Information. Try : Bruce tells us that there are three places where you can lookup an IP address, being the current trinity of Regional Internet Registries. These RIRs are: Jeef says Geektools will work out which one, as well as display the results. Asia and Pacific Rim: APNIC - Asia Pacific Network Information Centre whois.apnic.net
http://www.apnic.net/apnic-bin/whois.pl Americas and parts of Africa: ARIN - American Registry for Internet Numbers whois.arin.net
http://www.arin.net/cgi-bin/whois.pl Europe and Surrounding Areas: RIPE NCC - RŽseaux IP EuropŽens, Network Coordination Centre whois.ripe.net
http://www.ripe.net/db/whois.html
Under Unix, you can use: whois -h whois.arin.net 198.41.0.5 or whois -h whois.apnic.net 198.41.0.5 or whois -h whois.ripe.net 198.41.0.5 Each of the above three RIRs may refer to one of the other RIRs. Please do not send complaints to any of the RIRs as they merely provide contact information, and are not related in any way to the possible spammers. Dan has said that the NIC technical contact is the address to contact if there is a technical problem with the name service records for that domain. Sending spam notifications to the zone tech contact is an abuse of the NIC whois records. Sending to the admin contact is marginally more justifiable, but should only be used after postmaster and abuse address has been tried. Sending a complaint to all of the intermediate sites in a traceroute should *not* be done, these sites in all likelyhood cannot do anything about the problem (with the exception of possibly the next to last site). For domains that have invalid contact information you should contact the appropriate RIR (see above) To see who the upstream provider is, try :
traceroute ip30.abq-dialin.hollyberry.com You might get :
traceroute to IP30.ABQ-DIALIN.HOLLYBERRY.COM (165.247.201.30), 30 hops max, 38 byte packets
1 cpe2.Washington.mci.net (192.41.177.181) 190 ms 210 ms 120 ms
2 borderx1-hssi2-0.Washington.mci.net (204.70.74.101) 100 ms 100 ms 60 ms
3 core-fddi-0.Washington.mci.net (204.70.2.1) 180 ms 130 ms 70 ms
4 core1-hssi-4.LosAngeles.mci.net (204.70.1.177) 150 ms 140 ms 150 ms
5 core-hssi-4.Bloomington.mci.net (204.70.1.142) 180 ms 200 ms 180 ms
6 border1-fddi-0.Bloomington.mci.net (204.70.2.130) 170 ms 290 ms 240 ms
7 internet-direct.Bloomington.mci.net (204.70.48.30) 300 ms 210 ms 270 ms
8 165.247.70.1 (165.247.70.1) 180 ms 240 ms 180 ms
9 abq-phx-gw1.indirect.com (165.247.202.253) 290 ms 220 ms 230 ms
10 * * * The first column is the "hop" that traceroute is working on. The next is the "computer" (and IP) of the computer at that hop. The last three numbers are the milliseconds it took to get an answer from that computer.
You can get "codes" instead of the milliseconds. An example of a "code" is the "* * *" for hop 10.
Here is a list of the codes: ? Unknown packet type.
H Host unreachable. N Network unreachable.
P Protocol unreachable.
Q Source quench. U Port unreachable. * The Traceroute Packet timed out (did not return to you).
Back to top of page Chris clarifies that a '*' in actuality could be caused by a timeout OR something listening on the UDP ports traceroute uses to get it's port unreachables back from, to work, OR the router simply does not support ICMP/UDP unreachable ports and traceroute cannot determine it's status so it displays asterisks. Humm..... Seems that after abq-phx-gw1.indirect.com we get no response, so *that* is who I would complain to... or you can just send a message to postmaster@indirect.com ... If that doesn't work then complain to MCI.net. JamBreaker sez : Be sure to let the traceroute go until the traceroute stops after 30 hops or so. A reply of "* * *" doesn't mean that you've got the right destination; it just means that either the gateways don't send ICMP "time exceeded" messages or that they send them with a ttl (time-to-live) too small to reach you.
Try 'dig' (or one of its derivatives), it is used to search DNS records : For the software :
http://www.rediris.es/ftp/infoiris/red/ip/dns/dig-2.0/ yourhost dig -x 38.11.185.89
; dig 2.0 -x ;; -HEADER- opcode: QUERY , status: NOERROR, id: 6
;; flags: qr aa rd ra ; Ques: 1, Ans: 1, Auth: 3, Addit: 3
;; QUESTIONS: ;; 89.185.11.38.in-addr.arpa, type = ANY, class = IN
;; ANSWERS: 89.185.11.38.in-addr.arpa. 86400 PTR ip89.albuquerque.nm.interramp.com.
;; AUTHORITY RECORDS:
11.38.in-addr.arpa. 86400 NS ns.psi.net.
11.38.in-addr.arpa. 86400 NS ns2.psi.net.
11.38.in-addr.arpa. 86400 NS ns5.psi.net.
;; ADDITIONAL RECORDS:
ns.psi.net. 86400 A 192.33.4.10
ns2.psi.net. 86400 A 38.8.50.2
ns5.psi.net. 86400 A 38.8.5.2
;; Sent 1 pkts, answer found in time: 64 msec
;; FROM: (yourhostname) to SERVER: default -- (yourDNSip)
;; WHEN: Thu Nov 16 23:30:42 1995
;; MSG SIZE sent: 43 rcvd: 216
Getting a World Wide Web page busted
Back to top of page Many spammers use throw away accounts,
accounts that they know will be deleted as soon as the service gets a
complaint. Of course the spammers mentality is "if it is free it is for me to
abuse". If the spammer really annoyed you then you might wish to dig and get
every account possible deleted. What you need to do is actually
go to the WWW page that they advertise, look at the page and usually the page
will redirect you to another site (or possibly redirect 2 or 3 times). Send a
complaint to these sites (with the original spam). It is important to explain
to the site you are complaining to how you got to their site so that they
don't ignore you. In Netscape and Explorer there is an option to "view source". This will pop up a page with all of the http source from the page. This page will have all of the "links" to the next site.
If you look at the http source and it is unreadable (and sez "Haywyre"), take a look at :
http://www.netdemon.net/haywyre/ A list of Usenet complaint addresses
O.K... So you have a common site that you can complain to.
Good. If you cannot figure out where the message came from, you can post the FULL HEADERS (this is *very* important for tracing) to alt.spam, news.admin.net-abuse.misc, news.admin.net-abuse.email or news.admin.net-abuse.usenet (see the section entitled Reporting Spam and tracing a posted message). Usually you can get someone to help with the message. If you complain (or asked to be removed) to the spammer directly, you may just be confirming a "real" live e-mail address, which may lead to even more junk e-mail. I would suggest complaining to the owner of the site only. You can send e-mail to foo.bar.com@abuse.net (where foo.bar.com is the provider you are complaining to) and it will get forwarded to the "best" e-mail address.. See
http://www.abuse.net/ There is a list of admins to contact (besides the list contained here):
http://www-fofa.concordia.ca/spam/complaints.shtml Greg reminds us that
if you are complaining to a postmaster about a week-old post, don't bother.
It's not on their server, they can't verify it. Make sure you use terms
correctly. A recent trend is to call any off-topic post "spam". It's not. I
deal with spammers and off-topic or advertising posters differently.
Other providers do also. Also, try to keep the clutter in your
complaints down. I don't need a copy of the referenced RFC or statute. It
doesn't help either of us if I can't find your complaint in between all the
mumbo jumbo. Send complaint with FULL HEADERS in e-mail to any or all of the below :
abuse@spammer.site.net or postmaster@spammer.site.net master@spammer.site.net (This seems to be the normal address for many Asian companies)
The following providers have now created an "abuse" address,
Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com : 2die4.com, ABAC.COM -
http://www.abac.com/use.html , Above.Net -
http://www.above.net/images/aug.pdf , academics.net -
http://www.abuse.theplanet.net/ , Access1.net, accountant.com, adexec.com, africamail.com, AGIS.NET, Airnet.net, ALABANZA.COM, Alladvantage.com, allergist.com, Alltel.net, Aloha.Net, Altavistausa.com, alumnidirector.com, Ameritech.net -
http://www.snet.net/support/legal -
http://dsl.snet.net/support/legal/ , ANV.NET -
http://www.accessnv.com/ , APEXMAIL.COM, Appliedtheory.net, archaeologist.com, arcticmail.com, Arizonaone.com, artlover.com, asia.com, ASR.net, Atlantic.Net -
http://www.atlantic.net/company_info/acceptable.htm , australiamail.com, Autonet.net, AXS.net, Bayoucom.net, Bellatlantic.net, Bellglobal.com, Bellsouth, berlin.com, Best.com, Bigger.net, Bigpond.com, bikerider.com, Boo.net, Bright.net, BT.net, Buzzlink.com, Cableinet.net, Cais.net -
http://www.cais.com/comp_aup.htm , Catalog.Com, catlover.com, Centurytel.net -
http://www.centurytel.net/terms.html , CERF.net -
http://www.ipservices.att.com/policy.html , Cetlink.net -
http://www.cetlink.net/cetlink/terms.html , cheerful.com, chemist.com, CJB.net, Clara.net -
http://www.clara.net/aup.html , clara.net -
http://www.clara.net/aup.html , Clear.net.nz, clerk.com, cliffhanger.com, Clover.Net, CNX.NET, coam.net, columnist.com, Combase.COM, comic.com, Compuweb.com, Connect.ab.ca, Connect.com.au -
http://info.connect.com.au/docs/legalese/acceptuse.html , Connectnet.com -
http://support.cp.net/AUP/ , consultant.com, counsellor.com, CriticalPath.net, cutey.com, CWI.NET -
http://www.cwix.net/business_solutions/internet/aup.html , Cyberlynk.net -
http://www.cyberlynk.net/policies.html , Cyberthrill.com -
http://www.cyberthrill.com/antispam.html , deliveryman.com, Demon.net -
http://www.demon.net/connect/aup/ , Demos.net, Dencity.com -
http://www.dencity.com/terms/ , Dialsprint.net, Digiweb.com, diplomats.com, dN.NET -
http://www.dn.net/aup , doctor.com, doglover.com, Dol.ru, dr.com, dublin.com, EasyStreet.com, Eclipse.net, efortress.com, engineer.com, ENI.net -
http://www.eni.net/Our_Network/aup.html , Erols.com, Espire.net - abuse@espire.net -
http://www2.espire.net/aup498.cfm , europe.com, evcom.net -
http://www.evcom.net/services/access/acceptab.htm , execs.com, Execulink.com, Exodus.net -
http://www.exodus.net/corp/about/antispam.html /
http://www.exodus.net/about_us/policies.html#online , Fastpoint.net, financier.com, Flashmail.com, FLIPS.NET -
http://www.flips.net/terms.html /
http://www.flips.net/spamnote.htm , Forfree.at -
http://forfree.at/registration/ , Fortunecity.com, Freecybercity.com, Freenet.carleton.ca, freeserve.net - http://www.abuse.theplanet.net/ , Freeservers.com -
http://WWW.FREESERVERS.COM/policies/abuse.html , Freestation.com, Freeuk.com -
http://www.freeuk.com/support/terms.html , Freeyellow.com -
http://home.freeyellow.com/tos/ , Fuse Internet Access -
http://www.fuse.net/service/account/ca.html , gardener.com, Gate.net, Geocities.com -
http://docs.yahoo.com/info/terms/geoterms.html , geologist.com, Globalcenter.net -
http://www.globalcenter.net/aup/ , Globix.net, GMX.net, Golden.net -
http://welcome.golden.net/aup.shtml - $200 cleanup fee !!!, goodnet.com, Gotoworld.com, graphic-designer.com, greatxscape.com -
http://www.abuse.theplanet.net/ , Gridnet.com, GSTIS.NET, GXN.NET, hairdresser.net, HiSpeed.com -
http://hispeed.com/about/policies.shtml , HK.Super.NET -
http://www.hk.super.net/email-aup , HKnet.com -
http://www.hknet.com/iPage/policy.html , Home.net / Home.com -
http://www.home.net/aup , Homepage.com / Homepagecorp.com, Homestead.com, hot-shot.com, HotPOP.com, HSACorp.net, IBM.net -
http://help.ibm.net/service/abuse.html , IDT.Net -
http://www.idt.net/usage , IMPSAT.NET.AR, IMSIS.COM, india.com, Infi.net -
http://www.infi.net/policy.html , InfoAve.Net, inorbit.com, insurer.com, Interaccess.com, Intergate.bc.ca -
http://www.intergate.ca/personal/icsa.htm , Interland.net, Intermedia.com -
http://www.intermedia.com/aup , internetprimus.net -
http://www.abuse.theplanet.net/ , interramp.com, INVISIO.COM, Island.net, istar.ca, japan.com, journalist.com, junglelink.net - AUP
http://www.abuse.theplanet.net/ , lawyer.com, legislator.com, Lietome.com, LIGHTNING.NET -
http://www.lightning.net/support/AUP.html , LN.NET, lobbyist.com, london.com, loveable.com, mad.scientist.com, madrid.com, mail.com, Maximumhost.com, Mediacity.com, MediaOne.com, Micron.net -
http://www.micron.net/subtlbx/acc_use.html#policy , MicroServe.net -
http://www.microserve.net/aup /
http://www.naispa.org/aup , milehigh.net, minister.com, ML.org, Monisys.ca, Monmouth.com, moscowmail.com, msn.com -
http://www.msn.com/aup.htm , munich.com, musician.org, myezmail.com, myfreeoffice.com, myself.com, NameSecure.com, nashville.com, NaviNet.net -
http://www.navinet.net/aup.html , neta.com -
http://www.neta.com/ / http://www.getnet.com/ , Netcom.ca, Netfirms.com, Netforward.com, Netins.net, Netins.net, NETSCAPE.NET, netzero.net, nextra.no, nextra.sk, nextra.de, nextra.at, nextra.cz, nextra.ch, nextra.it, Nid.ru, NIS.net, Nodewarrior.net, nycmail.com, oleane.net, oneandonlynetwork.com, onebox.com -
http://www.onebox.com/service/privacy.html , optician.com, outblaze.net -
http://anti-spam.outblaze.com/ , OZemail.com.au, Pacbell.net -
http://public.pacbell.net/dialup/usepolicy , Pacwest.com , Pagepark.com , Pair.com -
http://www.pair.com/abuse/, paris.com, Peclink.net -
http://www.peclink.net/ , pediatrician.com, planet.net.uk -
http://www.abuse.theplanet.net/ , playful.com, poetic.com, pol.co.uk -
http://www.abuse.theplanet.net/ , popstar.com, post.com, Power-tech.net, Powernet.net, POWERSITE.NET, presidency.com, priest.com, prodigy.net, programmer.net, PSI Net -
http://www.support.psinet.com/PSIabusetik/ -
http://www.psi.net/legalinfo/netabusepolicy.html , publicist.com, pwrnet.com, Quixtar.com -
http://www.quixtar.com/ , Rain.net, realtyagent.com, registerednurses.com, Relcom.ru -
http://www.relcom.ru/English/Services/Reglament/ , repairman.com, representative.com, rescueteam.com, Rocketmail.com -
http://www.rocketmail.com/py/RMailTermsText.py , rome.com, sageconnect.co.uk -
http://www.abuse.theplanet.net/ , Sagenetworks.com, saintly.com, samerica.com, sanfranmail.com, Savvis.net, scientist.com, Seanet.com -
http://www.seanet.com/help/abuse.FAQ.html , seductive.com, Seed.net.tw, SendMoreInfo.com -
http://www.sendmoreinfo.com/members/spam.cfm , Sensewave.com, singapore.com, Singnet.com.sg, Slip.net, Snap.com, sociologist.com, Softaware.com -
http://www.softaware.com/support/policies.html , soon.com, Splitinfinity.net, Splitrock.net, Sprint.ca, Sprint.net, Sprintlink.net -
http://www.sprintbiz.com/ip/policy.html , Sprintmail.com, Stargate.net -
http://www.stargate.net/stargate/policies-terms.html -
http://www.noc.stargate.net/abuse/ , State.net -
http://www.state.net/MNonline/Admin/aup.html , SWBell.net -
http://public.swbell.net/faq/spam.html , swinternet.net -
http://www.abuse.theplanet.net/ , Sympatico.ca, teacher.com, techie.com, Teleport.com -
http://www.teleport.com/info/tos.phtml , Telstra Big Pond Direct -
http://www.direct.bigpond.com/ , Terra.es, TerraNova.net -
http://www.terranova.net/policy.html , Thedoghousemail.com, Theplanet.net -
http://www.abuse.theplanet.net,/ Theplanet.net.uk -
http://www.abuse.theplanet.net/ , TIAC.net, Tin.it, TIR.com -
http://www.tir.com/about/terms.htm#spamming , Together.net, tokyo.com, Total.net -
http://central.total.net/centrale/totalnet/usepolicy.shtml (French) -
http://central.total.net/central/totalnet/usepolicy.shtml (English), tpnet.co.uk -
http://www.abuse.theplanet.net/ , Tripod.com, UAlberta.ca, ULINK.NET, umpire.com, Unbounded.net, underwriters.com, usa.com, USA.Net -
http://netaddress.usa.net/tpl/Info/Main , USwest.net, USWest.net -
http://www.uswest.com/siteincludes/legal/terms.html , uunet.ca -
http://www.uunet.ca/aup.html , Valueweb.net, VCnet.com, Verio.net, Videotron.net, Virtualave.net, VPWEBHOSTING.NET, WCom.Net, Webbernet.net, Webjump.com, Webtv.net -
http://webtv.net/tos.html , whoever.com, Wild.net, winning.com, Winstar.com -
http://www.winstar.com/solutions/copyright/index.asp , witty.com, Worldwideinet.com, writeme.com, wwwatt.net -
http://www.abuse.theplanet.net/ , xoom.com, Yahoo.com -
http://edit.my.yahoo.com/config/form?.form=yahoomail_agree , yours.com, Zebra.net, Ziplink.net -
http://www.ziplink.net/accept.html , Zipmail.com, Zippp.com The following providers have now created an "abuse" address,
Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com
For the following providers the correct e-mail address is: |
1-800-242-0363 # (Some Extension) - abuse@digitcom.net - Digitcom Nationwide Services 1-800-600-0343 # (Some Extension) - abuse@digitcom.net
Digitcom sells flat rate $19.95 per month services, 100 messages per day.
Spammers love this as it is no muss no fuss flat rate. 1-800-607-6006 # (Some extension) - webmaster@linkems.com - Associated with www.linkems.com 1-800-811-2141 Code # (some code number) - anti_spam@topsecrets100.com 9netave.com - security@9netave.com - AUP www.9netave.com/forms/au_policy.shtml ABSnet - support@abs.net or abs-admin@abs.net Accesspro.net - support@mail.accesspro.net -
http://accesspro.net/techsuppn.htm ACN US Tech - techsupport@acninc.net Adobe software piracy - piracy@adobe.com AiNET - network-abuse@ai.net -
http://www.ai.net/aup.html Allinfosys.com - abuse@savvis.net
Allinfosys advertises an open SMTP port at smtp1.allinfosys.com [209.44.59.8] Alter.net - abuse-mail@uu.net Angelfire.com or angelfire.com
antispam@staff.angelfire.com -
http://pages.whowhere.com/internet/nospammers The following providers have now created an "abuse" address,
Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com
For the following providers the correct e-mail address is: AOL - E-Mail abuse tosemail1@aol.com - UseNet (News) abuse tosusenet@aol.com - Internet security issues, member harassment or threats TOSGeneral@aol.com - AOL Web pages which do not comply with AOL's Terms of Service TosWeb@aol.com - IRC abuse tosirc@aol.com -
http://www.aol.com/info/bulkemail.html - AOL UCE policy APNIC.net - IP Lookup - whois -h whois.apnic.net IP address - APNIC Does not provide network services. APNIC is the Internet registry for the Asia and Pacific Rim regions -- we primarily delegate blocks of addresses to service providers. We do not run a network (other than our internal network) nor do we have customers or non-staff accounts. ArgosWeb.net -
http://www.ArgosWeb.net/ - Postmaster@ArgosWeb.net AT&T - dial-access.att.net - abuse@att.net AT&T WorldNet Services - abuse@worldnet.att.net ATTmail.com - elsaphelp@attmail.com AudioPhile.com - abuse@netforward.com avsofchoice.com - abuse@cyberage.com -
http://www.cyberage.com/email.html B-INTOUCH - abuse@befree.com / gfindon@befree.com BBN.com / BBNplanet.com - abuse@bbnplanet.com BCtel.ca / BCtel.net - abuse.tac@telus.com -
http://www.bctel.net/aup befree.com - abuse@befree.com / gfindon@befree.com bfast.com - abuse@befree.com / gfindon@befree.com bfit.com - abuse@befree.com / gfindon@befree.com BFP.net - postmaster@bfp.net ??? (They deleted abuse@bfp.net). No website, no AUP. Obviously rogue. bigfoot.com - abuse@bigfoot.com - To check and see if a user is active, go to
http://www.bigfoot.com/RUN?FN=sendpassword_frameset , put in the user and click on "Get It". If that user is still active then Bigfoot will reply with password sent, otherwise you will get an error. The following providers have now created an "abuse" address,
Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com
For the following providers the correct e-mail address is: Biglobe.ne.jp - info@biglobe.or.jp / support@bcs.biglobe.ne.jp / support@biglobe.or.jp Bigstep.net / Bigstep.com - support@bigstep.net BioGate.com - abuse@netforward.com Biosys.net - abuse@netforward.com bitmail.com - abuse@freetradeweb.com BitSmart.com - abuse@netforward.com Biz-E-Bot.com - tosviolation@biz-e-bot.com Biznizlist.com - www.biznizlist.com - abuse@psi.com
Spam friendly see : http://www.biznizlist.com/FAQ/faq.html bounce.to - abuse@come.to -
http://come.to/abuse.html browse.to - abuse@come.to -
http://come.to/abuse.html Businessman.org - support@sitesinternet.com / abuse@sitesinternet.com (abuse mailbox was full ...) Campus.MCI.Net - postmaster@campus.mci.net cci-29palms.com - postmaster@cci-29palms.com / collins@cci-29palms.com Cen2k.com - spam@cyberentertainment.net Cetin.net.cn - database@cetin.net.cn change.to - abuse@come.to -
http://come.to/abuse.html China.com - abuse@china.com
Web report of spamming - http://english.china.com/webpages/antispam.html
http://www.hkispa.org.hk/antispam/ Chinanet.cn.net - anti-spam@ns.chinanet.cn.net CLANNET.COM - thilton@twinstar.com / dshart@twinstar.com - rprice@sofwerks.com -
http://www.CLANNET.COM/support.htm CN.Net - anti-spam@ns.chinanet.cn.net CNC.net - abuse@xo.com -
http://home.concentric.net/support/tos.html -
http://home.concentric.net/support/faq/general/aup.html Codetel.net.do - SysAdmin@auth2.codetel.net.do
Coloradosoft.com - Wrote a mail merge program that used to allow spamming, has since fixed the code but old versions are still out there ... Please do not complain to them ... Com.BR - Policy - demi@agestado.com.br security violations write the list cert-br@listas.ansp.br Come.to - abuse@come.to -
http://come.to/abuse.html - Complaint form at
http://v3.come.to/webmaster.html Commtouch.com - spam@commtouch.com ComPorts.com - abuse@netforward.com Compuserve - abuse-mail@compuserve.net : Email "spam"/massmail complaints
abuse-news@compuserve.net : News "spam" complaints Concentric.net - abuse@xo.com -
http://home.concentric.net/support/tos.html -
http://home.concentric.net/support/faq/general/aup.html CoreComm / corecomm.net - abuse@voyager.net
http://home.execpc.com/web/customersupport/systempolicies/index.html Coxatwork.com - abuse@home.com CRL.com - abuse@crl.com / support@crl.com - Send to One and ONLY one address or it will bounce back to you unsent, and a bug in the software they have will *not* let you send that complaint to only one recipient after that first e-mail. Cryogen.com - abuse@netforward.com CW.net - Spamcomplaints@cwixmail.com
Cable and Wireless - Security - http://security.cw.net/ CWIE.net - Abuse@cavecreek.com -
http://www.cavecreek.net/aup.htm CWIX.NET - Spamcomplaints@cwixmail.com -
http://www.cwusa.com/internet_aup.htm CWUSA.com - Spamcomplaints@cwusa.com -
http://www.cwusa.com/internet_aup.htm CWW.com - abuse@china.com - Web report of spamming
http://english.china.com/webpages/antispam.html -
http://www.hkispa.org.hk/antispam/ CyberJunkie.com - abuse@netforward.com CyberTours.COM - postmaster@cybertours.com da.ru - master@da.ru DeathsDoor.com - abuse@netforward.com dedicatedns.com - abuse@ALABANZA.COM DejaNews - abuse@deja.com
http://www.deja.com/help/faq.shtml#abuse -
http://www.deja.com/info/postrules.shtml demon.nl / nl.demon.net - abuse@demon.nl
Dutch http://www.demon.nl/extra/algemenevoorwaarden.html Dhs.org - abuse-full hostname@dhs.org Example: abuse-spam123.dhs.org@dhs.org Dial-access.att.net - abuse@att.net Digex.net - abuse@intermedia.com
(along with your real name) see http://www.intermedia.com/aup DigiCron.com - abuse@netforward.com Direct.CA - complaints@direct.ca DittosRush.com - abuse@netforward.com DRAGG.NET - postmaster@DRAGG.NET drive.to - abuse@come.to -
http://come.to/abuse.html dynamicweb.net - abuse@webhosting.com EarthCorp.com - abuse@netforward.com Earthlink.net - abuse@mindspring.com -
http://www.mindspring.com/aboutms/policy.html ELI.net - abuse@eli.net (reports to postmaster@eli.net
are NOT forwarded to abuse@eli.net , they are deleted).
http://www.eli.net/techsupport/aup.shtml Email.com - abuse@snap.com Empirenet.com - abuse@globalcenter.net -
http://www.globalcenter.net/launchpad/util/antispam.html eranet.net - postmaster@eracom.com.tw excite.com - abuse.support@excitecorp.com -
http://www.excite.com/terms.html excitecorp.com - abuse.support@excitecorp.com -
http://www.excite.com/terms.html Execpc.com - abuse@voyager.net
http://home.execpc.com/web/customersupport/systempolicies/index.html Fastresponse.net - NetworkTeam@fastresponse.net Flashnet - postmaster@flash.net -
http://www.flash.net/~support/esupport/postmast.html fly.to - abuse@come.to -
http://come.to/abuse.html FLYINGCROC.com - postmaster@FLYINGCROC.com Freei.net - support@freei.net Freepage4u.net - No contact, no AUP. Appears to be rogue. Contact abuse-mail@uu.net Freewebco.net- abuse@techie.com Frontiernet.net - abuse@globalcenter.net -
http://www.globalcenter.net/aup/ Funcity.com.tw - postmaster@funcity.com.tw Funtv.com - webmaster@funtv.com GalaxyCorp.com - abuse@netforward.com Genuity.net - abuse@bbnplanet.com gergs_bane.org (does not exist, it is faked) - See UUNET - help@uunet.uu.net get.to - abuse@come.to -
http://come.to/abuse.html Getnet.com - Abuse@neta.com -
http://www.neta.com/ / http://www.getnet.com/ GlobeComm, Inc. - GlobeComm is the parent company of iName - abuse@corp.mail.com GNN.Com - For help regarding a problem with a GNN member - GNNadvisor@gnn.com. go.to - abuse@come.to -
http://come.to/abuse.html Go2net.com - support@go2net.com Goingplatinum.com.- spam@goingplatinum.com Good.Net - abuse@goodnet.com Grid.net - Abuse@Gridnet.com GTE.net - abuse@bbnplanet.com GTEI.net - abuse@bbnplanet.com Gulf.net - postmaster@gulf.net - Spam cleanup charges !!! Hinet.net - spam@ms1.hinet.net HKU.HK - Hong Kong University - kty@CC.HKU.HK HLC.NET - abuse@eni.net -
http://www.eni.net/Our_Network/aup.html hm-software.com - postmaster@hm-software.com Holonet.net - abuse@holonet.net
Complaint must contain e-mail address, real name, address, and day time telephone number homeschools.com - spam@lycos.com (place the offending URL or Email address in the subject) -
http://pages.whowhere.com/internet/nospammers HongKong.com - abuse@china.com - Web report of spamming
http://english.china.com/webpages/antispam.html -
http://www.hkispa.org.hk/antispam/ HOSTCENTRIC.NET - abuse@HOSTCENTRIC.com HOSTING4DOMAIN.COM - No e-mail contact, no AUP, but their provider is mediaone.net Hotbot.com - spam@lycos.com (place the offending URL or Email address in the subject) -
http://pages.whowhere.com/internet/nospammers Hotmail.com - abuse@hotmail.com -
http://wy1lg.hotmail.com/cgi-bin/dasp/tos.asp
Also look for "X-Originating-IP: [xxx.xxx.xxx.xxx]" in the header to see where the e-mail originated from. The following providers have now created an "abuse" address,
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so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com
For the following providers the correct e-mail address is: i.am - abuse@easy.to icg.net - abuse@icgcomm.com ICQ - See
http://www.icq.com/features/security/spam.html Idirect.com - spammer@idirect.com iname.com - abuse@corp.mail.com information4u.com - abuse@corp.mail.com Inreach.com - postmaster@inreach.com -
http://members.inreach.com/acceptable.html Intercom.net - abuse@ABAC.COM
abuse@aplus.net abuse@intercom.net -
http://www.abac.com/use.html Internex.net - abuse@concentric.net -
http://home.concentric.net/support/tos.html interserve.com.hk - Mr. K H Lee - khlee@interserve.com.hk. is.net.tw - spam@infoserve.com.tw Islandonline.net - Nicole@islandonline.net ISPchannel.com - abuse@mediacity.com inforamp.net - abuse@iSTAR.ca hotstar.net - abuse@iSTAR.ca magi.com - abuse@iSTAR.ca nstn.ca - abuse@iSTAR.ca jps.net - abuse@mindspring.com -
http://www.mindspring.com/aboutms/policy.html jump.to - abuse@come.to -
http://come.to/abuse.html Juno.com - postmaster@juno.com k12mail.com - spam@lycos.com (place the offending URL or Email address in the subject) -
http://pages.whowhere.com/internet/nospammers LAKER.NET admin@laker.net or VOICE 1-954-359-3670 FAX 1-954-359-2741 LD.net - webmaster@ld.net / webmaster@cognigen.com
for spamming incidents - http://LD.NET/bizop/bizop.html#nospam
http://ld.net/6.9/LD1999 - Spammer Canceled Level3.com - Fastest response go to
http://incident-report.level3.com/
Slow response send e-mail to spamtool@Level3.com LI.net - Owned by longisland.verio.net
abuse@longisland.verio.net or questions@longisland.verio.net Listbot.com - lbabuse@linkexchange.com listen.to - abuse@come.to -
http://come.to/abuse.html Logicalhosting.com - abuse@zingusa.com looksmart.com - spam@commtouch.com Loop.Com or Loop.net - greg@loop.com Lycos.com - spam@lycos.com - Also you can report abuse at
http://help.lycos.com/ Lycosmail.com - spam@lycos.com Mail.com - spam@lycos.com Mailcity.com - spam@lycos.com (place the offending URL or Email address in the subject) -
http://pages.whowhere.com/internet/nospammers Mailexcite.com - spam@lycos.com (place the offending URL or Email address in the subject) -
http://pages.whowhere.com/internet/nospammers MailMe.net - support@sitesinternet.com / abuse@sitesinternet.com (abuse mailbox was full ...) MALIBU - postmaster@pbi.net marchmail.com - abuse@outblaze.com -
http://anti-spam.outblaze.com/ Maverick.NET - postmaster@MAVERICK.NET MCI Net - Spamcomplaints@cwixmail.com - Security
http://security.cw.net/ mckinley.com - abuse.support@excitecorp.com -
http://www.excite.com/terms.html MCSNet - support@mcs.net The following providers have now created an "abuse" address,
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so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com
For the following providers the correct e-mail address is: Media3.com -
http://www.media3.com/serviceagree.htm - abuse@MEDIA3.NET / admin@MEDIA3.NET . According to MAPS / RBL Media3 refused to require its Web-hosting customers to stop using unsolicited commercial e-mail messages as an advertising tool. Complain to abuse-mail@uu.net ... See
http://mail-abuse.org/pressreleases/2001-01-02.html Members.xoom.com - abuse@xoom.com Mersinet.co.uk - postmaster@mersinet.co.uk MicroSoft software piracy - piracy@microsoft.com Mindspring.com - abuse@earthlink.net money.com or money.now - postmaster@cam.org mrearl.com - spam@lycos.com (place the offending URL or Email address in the subject) -
http://pages.whowhere.com/internet/nospammers msl.net - support@spiff.net - mac@msl.net -
http://www.msl.net/~mac/usepol.shtml MWIS.net - root@mwis.net myworldmail.com - spam@lycos.com (place the offending URL or Email address in the subject) n2anything.com - (Example : n2mail.com, n2adventure.com, n2acting.com)
spam@lycos.com place the offending URL or Email address in the subject) -
http://pages.whowhere.com/internet/nospammers naispa.org - abuse@microserve.net -
http://www.microserve.net/aup/
http://www.naispa.org/aup NAMESERVERS.COM - postmaster@NAMESERVERS.COM Nap.net - abuse@bbnplanet.com Netaxs.com - support@netaxs.com / noc@netaxs.com Netcom.com or @ix.netcom.com
abuse@mindspring.net -
http://www.mindspring.com/aboutms/policy.html Netease.com - Apparently abuse@netease.com is not read (quota exceeded) use postmaster@netease.com -
http://corp.163.com/eng/contactus/contactus.html nextel.no - abuse@nextra.no
http://www.online.no/kundeservice/iguides/nettvett.html (Norwegian only) NFmail.com - postmaster@nfmail.com
"Any use or exploiting of the Project Netfraternity (registered) for profit or
commercial aims, by any person or organization, will be pursued by law." Nic.BR - AntiSPAM Brasil - spambr@abuse.net NKN.NET - postmaster@veriotexas.net NL.net / NL.uu.net - postmaster@nl.net or support@nl.uu.net one-and-only.com - abuse@oneandonlynetwork.com OneMain - - abuse@mindspring.net -
http://www.mindspring.com/aboutms/policy.html online.no - abuse@nextra.no OnRamp - postmaster@veriotexas.net Optilinkcomm.net - postmaster@optilinkcomm.net Orbita.Starmedia.com - |
