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An easy way
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Email Spam tracking 101 - Meaning of email headers
Email Spam tracking 102 - The many uses of DejaNews
Email Spam tracking 103 - The WHOIS database
Email Spam tracking 104 - A spammer unmasked
Thinking of bulk emailing- Consequences of spamming?
Figuring out fake E-Mail - Deciphering fake email or posting?
Introduction
The latest & greatest version of the Spam FAQ is found at:
http://ddi.digital.net/~gandalf/spamfaq.html or  http://home.digital.net/~gandalf/spamfaq.html  Feel free to repost, e-mail it, put this FAQ on CD's or any other media you can think of. Please email follow-ups, additions or changes to gandalf@ digital.net my news source is OK but I sometimes miss items.
 
  Figuring out fake E-Mail 
Deciphering fake email or posting?

The FAQ's here will help in deciphering which are fake eMail or post originated and how to look at email headers and trace it origin?

Summary - Information provided here, describes how to find out where a fake post or e-mail originated from, decipher which machine it came from and who (generally or specifically) you should contact?

Greetings and Salutations - This FAQ will help in deciphering which machine a fake eMail or post came from, and who (generally or specifically) you should contact. The three sections to this twelve portion FAQ (With apologies to Douglas Adams :-))

Contents

o Introduction

o Tracing an e-mail message

o What computer did this e-mail originate from?

o MAILING LIST messages

o Reporting Spam and tracing a posted message

o WWW IP Lookup URL's

o Converting that IP to a name

o What to do with "strange" looking Web links

o Getting a World Wide Web page busted

 

From: gandalf@ digital.net.Subject: alt.spam FAQ or "Figuring out fake E-Mail & Posts". Rev 20020101 Newsgroups: alt.2600, alt.spam, alt.newbie, news.admin.net-abuse.misc, news.admin.net-abuse.email, news.admin.net-abuse.usenet, alt.answers, news.answers
Follow up-To:
news.admin.net-abuse.misc, alt.spam, news.admin.net-abuse.usenet 
Archive-name:
net-abuse-faq/spam-faq 
Posting-Frequency:
monthly Last-modified: 20020101 URL
http://ddi.digital.net/~gandalf/spamfaq.html

I accept all and any input. I consider myself to be the manager of this FAQ for the good of everyone, not the absolute and controlling owner Of The FAQ. I do not always write in a completely coherent manner. What makes sense to me may not make sense to others.

If the community wants something added or deleted, I will do so. I removed any e-mail and last name references to someone making a suggestion or addition. This is so that someone doesn't get upset at this FAQ and do something stupid. If you don't mind having your e-mail in this FAQ (or where it is required), please tell me.

First off if you received a spam (Unsolicited Commercial E-Mail) there is no "easy" way to get the spam stopped. Generally if you reply (unsubscribe) all this does is confirm that your e-mail address is "live" and just gets your e-mail address sold to other spammers.

Spam has to be dealt with one at a time. Sorry, it isn't easy to stop the spam. The "Internet" (the collective non-profit and profit entities of the network) is trying to fix this problem but it is taking time.

 
  o A list of Usenet complaint addresses

o Hoaxes,
Fraud on the Internet & The Make Money Fast Posts

o Trying to catch the suspect still logged on

o Filtering E-Mail, BlackMail, procmail or News with Gnus

o Rejecting E-Mail from domains that continue to Spam

o Misc. (Because I can't spell miscellaneous :-)) stuff

Stuff that I couldn't think to put anywhere else.
o Origins of Spam

o How *did* I get this unsolicited e-mail anyway?

o Can I find the persons name
and phone from an e-mail address

o How To Respond to Spam

o Firewalls and protecting your computer

o Revenge What to do & not to do (mostly not)

o Telephoning someone

o Snail Mailing someone

o 1-900, 1-800, 888, 877 and
1-### may be expensive long distance phone calls

o Junk Mail - The Law

o Additional Resources Lots Of Links and *really* good books

 

Before trying to determine where the post or e-mail originated from, you should realize that (just like the The National Enquirer http://www.nationalenquirer.com/ or a logical argument from Canter and Siegel) the message will have *some* amount of truth, but all or most of the information may be forged. Be careful before accusing someone.

Commands used in this FAQ are UNIX & VMS commands. Sorry if they don't work for you, you might wish to try looking around at your commands to find an equivalent command (or I might be able to help out some).

There are programs for the Macintosh and Windows machines that do the same thing the UNIX commands do, see the above URL's for where to locate this software.

And no, I am not going to tell you how to post a fake message or fake email. It only took me about 2 days (a few hours a day) to figure it out. It isn't difficult. RTFM (or more appropriately, Read The @&%^@# RFC).

Every e-mail or post will have a point at which it was injected into the information stream. E-mail will have a real computer from which it was passed along. Likewise a post will have a news server that started passing the post. You need to get cooperation of the postmaster at the sites the message passed thru.

Then you can get information from the logs telling you what sites the message actually passed thru, and where the message "looked" like it passed thru (but actually didn't). Of course you do have to have the cooperation of all the postmasters in a string of sites. (Tracing an e-mail message)

 
 
Tracing an e-mail message

To trace the e-mail you have to look at the header.              Back to top of page
Most mail readers
do not show the header because it contains information that is for computer to computer routing. The information you usually see from the header is the subject, date and the "From" / "Return" address. About the only thing in an e-mail header that can't be faked is the "Received" portion referencing your computer (the last received).

You will need to take a look at the headers on the message as follows (Thanks to Michael, Piers and others) :

Claris E-Mailer - under Mail select Show Long Headers.

Eudora (before ver. 3) - Select Tools , Options... , then Fonts & Display then Show all headers

Eudora (ver. 3.x, 4.x IBM or Macintosh) - Press the BLAH button on the incoming mail message

For Mac Eudora 4.x, hitting the following will cause Eudora to alter its default setting so that BLAH will be automatically selected for all new email received after this switch is set:

x-eudora-setting:123=y When checked, Eudora will show all the headers from messages, not just an abbreviated set.

HotMail - To expose the full message header, click "Options" on the Hotmail Navigation Bar on the left side of the page. On the Options page, click "Preferences." Scroll down to "Message Headers" and select "Full."

For Lotus Notes 4.6.x - From the menu bar, select Actions, then Delivery Information. Copy the information from the bottom box into your e-mail report at the top of the spam.

For Lotus Notes R5 - From the menu bar, select Actions, then Tools, then Delivery Information. Copy the information from the bottom box into your e-mail report at the top of the spam.

MS Outlook - Double click on the email in your inbox. This will bring the message into a window. Click on View - Options. You can also open a message then choose File....Properties....Details.

MS Outlook Express - Alt-Enter, or Alt-F then R.

MS Outlook Express - More Detailed:

To look for, copy and send headers In Outlook Express

1- Press CTRL F3

2- Press CTRL A

3- Press CTRL C

4- Press Alt F4. (At this point the message is already copied)

5- Open a new message. Right click and paste or select Edit and paste.

Netscape 3 - In the mail viewing window: Options Show Headers All - When all the headers are displayed in the NS3 mail window, they are formatted. This is much more readable than the display in a text editor such as Notepad.

Netscape 4.xx - Double click on the email in your inbox. Click on View - Headers - All.

PINE - You have to turn on the header option in setup, then just hit "h" to get headers.

Yahoo - 1.Log into your Yahoo! Mail account.

2.Click the "Options" link on the left-hand navigation bar.

3.Click the "Mail Preferences" link on the right.

4.Locate the Show Headers heading and select "All."

5.Click the "Save" button to put your new settings into effect.

 

Another way to show you how to display headers, please see (with some good screen shots):

http://www.wurd.com/eng/ABCs/ms_headers.htm - MS Outlook Express and Internet Mail

http://www.wurd.com/eng/ABCs/mac_headers.htm - MS Outlook Express for the Mac

http://www.wurd.com/eng/ABCs/ns_headers.htm - Netscape Messenger or Netscape Mail

 

Programs that do not comply with any Internet standards (like cc-Mail, Beyond Mail, VAX VMS) throw away the headers. You will not be able to get headers from these e-mail messages.

Aussie tells us that in Pegasus to view the full headers for each message, use CTRL-H. This will show the full headers for the particular message, but will not add them to any reply or forward. You need to cut/paste the message into the reply/forward to send these headers.

Richard tells us with Nettamer, a MS DOS based email and USENET group reader you must save the message as an ASCII file, then the full header will be displayed when you open the saved file with your favorite ASCII editor.

At this point if you are "pushing the envelope" on your ability to figure out how to get that complaint to the correct person, I would suggest joining the Usenet group alt.spam or news.admin.net-abuse.email and post the message with a title like "Please help me decipher this header". Unfortunately there is no "single" place to complain to about spam (or Unsolicited Commercial E-Mail). Complaints have to be directed to the correct ISP (Internet Service Provider) that the spam originated from. See the below section entitled "Reporting spam".

 

URL's to help you figure out how to look at the headers:

http://www.concentric.net/~Nvam

http://www.rahul.net/falk/mailtrack.html

 

A little different description of headers:

http://ddi.digital.net/~gandalf/trachead.html - Line by line tracing of a spammers e-mail

http://help.mindspring.com/features/emailheaders/index.htm

http://help.mindspring.com/features/emailheaders/extended.htm

http://www.mcs.net/~jcr/junkemaildeal.html - Another Header Analysis

http://www.stopspam.org/email/headers/headers.html - In depth header analysis

 

There is spamming software that sends the e-mail directly to your computer.
This makes only one received line in the e-mail making your life many times easier.
The computer that is not your computer is the spamming computer.

Also, please look through the body of the message for e-mail addresses to reply to. Complain to the postmasters of those sites also (see below for a list of complaint addresses).

Gregory tells us that assuming a reasonably standard and recent sendmail setup, a Received line that looks like :

Received: from host1 (host2 [ww.xx.yy.zz]) by host3

(8.7.5/8.7.3) with SMTP id MAA04298; Thu, 18 Jul 1996 12:18:06 -0600

Shows four pieces of useful information (reading from back to front, in order of decreasing reliability)

- The host that added the Received line host3

- The IP address of the incoming SMTP connection ww.xx.yy.zz

- The reverse-DNS lookup of that IP address host2

- The name the sender used in the SMTP HELO command when they connected host1


Looking at the below we see 6 received lines.
Received lines are like links in a chain. The message is passed from one computer to the next with no breaks in the chain. The received lines indicate that it ended up at ddi.digital.net (my computer) from mail.bestnetpc.com  It was received at mail.bestnetpc.com from unknown (HELO paul-s.-aiello) ([205.160.183.123]).

The last three lines suggests that it was received at

in2.|bm.net from mh.tomsurl|.com and from reb50.rs41|1date.net
Since none
of these computers are in the first two received lines then
we can ignore these lines and every received entry after this line (this UCE had 4 or 5 more faked Received lines in it that were deleted for this example). We also know that these lines are faked because no domain name has a "|" character in the name. Domain names only have alphabetic or numeric characters in the name.

Do not get confused by the "Received: from unknown" portion. The word "unknown" can be *anything* and should be ignored--because this is whatever the spammer put in the SMTP HELO command when they connected to the SMTP server.

Received: from mail.bestnetpc.com (IDENT:qmailr@mail.bestnetpc.com [205.160.183.3]) by ddi.digital.net (8.9.1a/8.9.1) with SMTP id CAA10768 for gandalf@digital.net; Thu, 26 Nov 1998 02:55:11 -0500 (EST)

Received: (qmail 25259 invoked from network); 26 Nov 1998 08:05:49 -0000

Received: from unknown (HELO paul-s.-aiello) ([205.160.183.123]) by mail.bestnetpc.com with SMTP; 26 Nov 1998 08:05:49 -0000

Received: (from uudp@lcl|lhost) by in2.|bm.net (8.6.9/8.6.9) id CFF569794 for suppressed; Thursday, November 26, 1998

Received: from tomsurl|.com (mh.tomsurl|.com [100.257.57.69]) by m4.tomsurl|.com (8.6.12/8.6.12) with ESMTP id PAA21932 Thursday, November 26, 1998

Received: from reb50.rs41|1date.net (root@reb50.rs41|1date.net [256.36.1.176]) by tomsurl|.com (8.6.12/8.6.12) with ESMTP id PBA023891 for suppressed;

 

So we complain to whomever owns unknown (HELO paul-s.-aiello) ([205.160.183.123])  Make sure that you do a nslookup (or use http://samspade.org/t/ , put the address in the section "address digger", click on Whois IP block and Traceroute and click on "do stuff") on the IP address's. I try to verify 205.160.183.123 is paul-s.-aiello

Indeed paul-s.-aiello does not even exist and 205.160.183.123 does not resolve to a name when I do a NSLookup. Next would be a traceroute. See further below for more in-depth tracking on resolving an IP.

IP portion = 205.160.183.123

Traceroute 205.160.183.123 gives us:

Step Host IP

Find route from: 0.0.0.0 to: 205.160.183.123 (205.160.183.123), Max 30 hops, 40 byte packets

snip

13 acsi-sw-gw.customer.alter.net. (157.130.128.26 ): 235ms

14 atlant-ga-2.espire.net. (206.222.97.24 ): 272ms

15 206.222.104.37 (206.222.104.37 ): 279ms

16 orland-fl-1-a5-0.espire.net. (206.222.99.7 ): 362ms

17 iag.net.orland-fl-1.espire.net. (206.222.106.6 ): 195ms

18 d1.s0.gw.dayb.fl.iag.net. (207.30.70.38 ): 230ms

19 s0.gw.bestnetpc.net. (207.30.70.254 ): 231ms

20 * * *

21 205.160.183.123 (205.160.183.123): 372ms

See the traceroute section below for how to interpret the "*" (and other codes) that are returned from a traceroute.

Note - if you see something like the following realize that the only portion you can trust is within the "([" and the "])". The spammer put in the (faked) portion "mail.zebra.net (209.12.13.2)" :

Received: from mail.zebra.net (209.12.13.2) ([209.12.69.42])

 

Kamiel tells us that you might also want to make sure that the IP is not hosted by an intermediary site. Check it out at: http://www.arin.net/

You should complain to the abuse@ or postmaster@Last Two or Three words at the end of the name. I would complain to abuse@iag.net OR abuse@espire.net (but NOT both sites) since after looking below at the list of complaint addresses in this FAQ there are no alternate addresses for iag.net or espire.net. Unless it is a "major provider" (someone in the below complaint list) I usually complain to the upstream provider rather than risk the chance of complaining to the spammer and being ignored. If you go too far up the chain, however, it may take quite some time for the complaint to filter down to the correct person.

Louise tells us that you are entitled to make an 'alleged' accusation but to prevent yourself from being libel, prefix your statement with:-

"Without prejudice: I suspect you are the culprit of such and such."

The constitutional and legal boundary of 'Without prejudice' exempts Politician's opinions being spoken publicly and this prefix is often adopted by Solicitors (English) or Lawyers/Attorneys (USA).

I use : abuse@XXXXX - Without prejudice I submit to you this Unsolicited Commercial E-Mail is from your user XXXX. UCE is unappreciated because it costs my provider (and ultimately myself) money to process just like an unsolicited FAX. Please look into this. Thank you.

 

BE SURE to verify the IP address.
Windows '95 machines place the name of the machine as the "name" and place the real IP address after the name, meaning a spammer can give a legitimate "name" of someone else to get someone innocent in trouble. A spammer at cyberpromo changed their SMTP HELO so that it claimed to be from Compuserve. The Received line looked like the below, but a quick verification of the IP address 208.9.65.20 showed it was indeed from cyberpromo :

Received: from dub-img-4.compuserve.com (cyberpromo.com [208.9.65.20]) by karpes.stu.rpi.edu

 

The below e-mail was passed to me thru a "mule" (un1.satlink.com [200.9.212.3]).
The Spammer hijacked an open SMTP port to reroute e-mail to me:

Received: from un1.satlink.com (un1.satlink.com [200.9.212.3]) by ddi.digital.net (8.9.1a/8.9.1) with ESMTP id GAA06372; Fri, 27 Nov 1998 06:53:20 -0500 (EST)

Received: from usa.net ([209.86.128.234]) by un1.satlink.com (Netscape Messaging Server 3.54) with SMTP id AAT2FEA; Fri, 27 Nov 1998 08:46:07 -0200

A NSLookup on 209.86.128.234 resolves to user38ld07a.dialup.mindspring.com, so after I complain to mindspring.com I also send the postmaster of the open SMTP port the following :

postmaster@XXXXX - Your SMTP mail server XXXXX was used as a mule to pass (and waste your system resources) this e-mail on to me. You can stop your SMTP port from allowing rerouting of e-mail back outside of your domain if you wish to. FYI only. Info on how to block your server, see:

http://maps.vix.com/tsi/

http://mail-abuse.org/rbl/usage.html

http://samspade.org/t/

http://www.abuse.net/relay.html - Test for server vulnerability

 

Now that Cable Modems are so popular, companies are starting to put their "personal" e-mail servers on cable / DSL modems and are (of course) not configuring them correctly. I received UCE from an open SMTP server:

Received: from SDMAIN (DT1-A-hfc-0251-d1132e93.rdc1.sdca.coxatwork.com [209.19.46.147]) by ddi.digital.net (8.9.3/05.21.76) with SMTP id SAA04761; Fri, 30 Mar 2001 18:35:24 -0500 (EST)

Received: from Received: (qmail 554 invoked from network); 25 Mar 2001 23:56:02 (ip207.miami41.fl.pub-ip.psi.net [38.37.111.207]) by SDMAIN; Fri, 30 Mar 2001 10:19:58 -0800

Complain to Cox ( abuse@home.com in this case) about their open SMTP server.

 

There are some systems that "claim" to "cloak" e-mail. It is not true.
If you receive one that looks like the following :

Received: from relay4.ispam.net (root@[207.124.161.39]) by ddi.digital.net (8.8.5/8.8.5) with ESMTP id KAA28969 for gandalf@digital.net; Thu, 26 Jun 1997 10:41:46 -0400 (EDT)

Received: from --- CLOAKED! ---

or

Received: from cerberus.njsmu.com ([204.142.120.2]) by ddi.digital.net (8.8.5/8.8.5) with ESMTP id HAA06250 for gandalf@digital.net; Mon, 25 Jan 1999 07:11:18 -0500 (EST)

From: hostme39@aol.com

Received: from The.sender.of.this.untracable.email.used.MAILGOD.by.IMI

It is still broken down as follows :-
The route the e-mail took originated from one of the systems above the line marked "cloaked" or the line "untraceable" (in fact this makes it even easier to trace). There is no magic to it. Complain to that provider. If you get no response from the site that spammed, you should ask your provider to no longer allow the above site [207.124.161.39] to connect to your system.

 

It has been kindly pointed out to me that there is a "feature" (read "bug") in the UNIX mail spool wherein the person e-mailing you a message can append a "message" (with the headers) to the end of their message. It makes the mail reader think you have 2 messages when the joker that sent the original message only sent one message (with a fake message appended). If the headers look *really* screwy, you might look at the message before the screwy message and consider if it may not be a "joke" message.

There are also IBM mainframes and misconfigured Sun Sendmail machines (SMI-8.6/SMI-SVR4) that do not include the machine that they received the SMTP traffic from. You have to route the message (with headers) back to the postmaster at that system and ask them to tell you what the IP of the machine is that hooked into their system for that message.

An example of a Microsoft Exchange server that the "HELO" transaction is taken as the "From" portion (and is completely false "faked") :

Received: from dpi.dpi-conseil.fr (dpi.dpi-conseil.fr [195.115.136.1]) by ddi.digital.net (8.9.3/8.9.3) with ESMTP id KAA06614 for gandalf@digital.net; Thu, 26 Aug 1999 10:51:31 -0400 (EDT)

Received: from FIREWALL ([192.168.0.254]) by dpi.dpi-conseil.fr with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2448.0) id QW11TJV1; Thu, 26 Aug 1999 16:44:38 +0200

 

It has also been pointed out that someone on your server can telnet back to the mail port and send you mail. This also makes the forgery virtually untraceable by you, but as always your admin should be able to catch the telnet back to the server. If they telnet to a foreign SMTP server and then use the "name" of a user on that system, it may appear to you that the message came from that user. Be very careful when making assumptions about where the e-mail came from.

Note for AOL users when looking at headers:
If you get double headers at the end of a message (like the below) the spammer has tacked on a extra set of headers to confuse the issue. Ignore everything except the last set of headers. These are the *real* headers.

------------------ Headers --------------------------------

Return-Path: Gloria@me.net

Received: from rly-za05.mx.aol.com (rly-za05.mail.aol.com [172.31.36.101]) byair-za04.mail.aol.com (v51.16) with SMTP; Mon, 16 Nov 1998 19:16:02 1900

Received: from mailb.telia.com (mailb.telia.com [194.22.194.6]) by rly-za05.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0) with ESMTP id TAA05189;

Mon, 16 Nov 1998 19:15:53 -0500 (EST)

From: Gloria@me.net

Received: from signal.dk ([194.255.7.40]) by mailb.telia.com (8.8.8/8.8.8) with SMTP id BAA14174; Tue, 17 Nov 1998 01:15:50 +0100 (CET)

Received: from 194.255.7.40 by signal.dk viaSMTP(950413.SGI.8.6.12/940406.SGI.AUTO) id AAA28586; Tue, 17 Nov 1998 00:53:13 +0100

Message-Id: 199811162353.AAA28586@signal.dk

Date: Mon, 16 Nov 98 18:27:19 EST

To: Gloria@papa.fujisankei-g.com.jp

Subject: ATTENTION SMOKERS - QUIT SMOKING IN JUST 7 DAYS

Reply-To: Gloria@papa.fujisankei-g.com.jp

 

------------------- Headers -------------------------------- (the last set of headers are the *real* headers.)

Return-Path: lifeplanner@zcities.com

Received: from rly-yd04.mx.aol.com (rly-yd04.mail.aol.com [172.18.150.4]) by air-yd02.mx.aol.com (v56.14) with SMTP; Mon, 11 Jan 1999 23:54:48 -0500

Received: from phone.net ([207.18.137.42])

by rly-yd04.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0)

with SMTP id XAA01327;

Mon, 11 Jan 1999 23:51:03 -0500 (EST)

From: lifeplanner@zcities.com

To: Someone@aol.com

Date: Tue, 15 Dec 1998 20:54:19 -0600

Message-ID: 13653344018870252@phone.net

Subject: Life insurance, do you have it?

Mime-Version: 1.0

Content-Type: text/html

Content-Transfer-Encoding: quoted-printable

 

 

 


What computer did this e-mail originate from?   Back to top of page

You cannot generally tell by a e-mail header which specific computer the e-mail came from. Just about every time you dial into your ISP (Internet Service Provider) you are assigned a different IP address. If someone sends you an e-mail and they log out, the next time they log in their IP address will most likely be different. If the computer has a permanently assigned IP address *and* you have the cooperation of whomever owns that block of IP addresses you *might* be able to get information on who might have sent the e-mail.

About the only way to tell *exactly* which e-mail account the e-mail was sent from is to get the ISP (Internet Service Provider) to tell you. Usually the ISP will require you to get the local police involved (a warrant of some type) to force the ISP to give you that information. Even given that you know the account the e-mail originated from, a forger can find out that person's account / password and log in as them, they can gain access to that computer while the person who owns that computer is away from the computer or they could install a back door program that allows them to control that person's computer remotely. If this were to happen then the forger could send the e-mail and the nobody would know who *specifically* sent the e-mail.

 

 


MAILING LIST messages   Back to top of page

Stephanie kindly defines MAILING LIST versus LISTSERVER
A MAILING LIST
is a type of email distribution in which email is sent to a fixed site which holds a list of email recipients and mail is distributed to those recipients automatically (or through a moderator).

A LISTSERVER is a software program designed to manage one or more mailing lists. One of the more popular packages is named "LISTSERV". Besides Listserv, other popular packages include Listproc which is a Unix Listserv clone (Listservs originated on BITNET), Majordomo and Mailserve. Most importantly -- not all mailing lists run on listservers, there are many mailing lists that are manually managed.

You may hear of mailing lists being referred to as many things, some strange, some which on the surface make sense, like "email discussion groups". But this isn't accurate either, since not all mailing lists are set up for discussion.

Istvan suggests "Majordomo software is remarkably funny about headers. It does not like headers which contain anything odd. All messages the software receives which do not conform to its rigorous standards are simply forwarded to the list moderator. It turns out this feature is effective at stopping between 80 and 90% of spam actually getting to the list."

Kirk tells us that you can set majordomo up so that new subscribers have to reply to a subscribe request, thus verifying the address is legit. Additionally the lists can be configured so that only subscribers can post. And finally you can put filters on content. I've got the list I manage configured to reject multipart email and email which contains html.

Jeff adds that this would be the closed+confirm option in the configuration file so that only subscribers can post. Also, to prevent multipart or HTML this would be the taboo_headers configuration.

Richard mentions "Listserv can be configured to restrict non-members from sending to a list and can restrict spam based on the headers similar to Majordomo. I've used both of these features successfully. You can read more about Listserv capabilities, if you are interested, at:

http://www.lsoft.com/listserv.stm

http://www.lsoft.com/spamorama.html#FILTER (info on its spam filter)

I suspect that Listserv's spam filter may be better than Majordomo's (but I've not managed any Majordomo lists)."

Jeff adds that having ran a majordomo list for almost 4 years, I find majordomo to be every bit as good. I should, however, qualify that; the listowner needs to have his/her clueons in good working order. Simply put, no listowner in their right mind should leave their majordomo lists set to anything other than closed+confirm. Alas, there are listowners who will leave their lists wide open. I've also seen others knock themselves dead creating their own filters just so a listmember can post to the list from a web-based e-mail account while on vacation. I usually tell anyone in such a situation to subscribe to the list from whatever free e-mail account they plan to use. IMO, I cannot justify compromising list security for such reasons. Lists should be closed+confirm...plain and simple.

 

Example Header appears below:

Received: from dir.bham.ac.uk (dir.bham.ac.uk [147.188.128.25]) by gol1.gol.com (8.7.5/8.6.9) with SMTP id GAA27292 for XXXX@gol.com; Sun, 5 May 1996 06:31:15 +0900 (JST)

Received: from bham.ac.uk by dir.bham.ac.uk with SMTP (PP) using DNS id 26706-38@dir.bham.ac.uk; Sat, 4 May 1996 20:56:49 +0100

Received: from emout09.mail.aol.com (actually emout09.mx.aol.com) by bham.ac.uk with SMTP (PP); Sat, 4 May 1996 21:13:03 +0100

Received: by emout09.mail.aol.com (8.6.12/8.6.12) id PAA29156; Sat, 4 May 1996 15:35:53 -0400

Date: Sat, 4 May 1996 15:35:53 -0400

From: Jeanchev@aol.com

Message-ID: 960504153553_287142426@emout09.mail.aol.com

Subject: CRaZy Complimentary Offer........

 

This is a post from Kevin Lipsitz for his "=== FREE 1 yr. USA Magazine Subscriptions". The latest information indicates that the state of New York has told him he should stop abusing the Internet for a while ... lets hope it is forever. In relation to the Internet he makes a slimy used car salesman look like a saint.

For more info about "Krazy Kevin" or the Magazine Spam , Tony tells us the page "Stop Spam!" is available in html format at:
http://www.iac.co.jp/~issho/stop-spam.html

But as David reminds us, There are a million Kevin J. Lipsitz's out there. All selling magazines, Amway, vitamins, phone service, etc. All the losers who want to get rich quick, but can't start their own business.

Like : http://com.primenet.com/spamking/

 

That having been said, e-mail from a Listserve can usually be broken down the same way as "normal" e-mail headers. There are just more waypoints along the way. As you can see from the above, the e-mail originated from : emout09.mail.aol.com

Jeff also mentions that news.admin.net.abuse.e-mail is a good newsgroup to monitor about how to keep spam off the listserve. I have seen mailing list issues arise occasionally.

 

 


Reporting Spam and tracing a posted message Back to top of page

If someone posts a message with your e-mail in the From: or Reply-To: field, it can (and will if you request) be canceled. Please repost the message to news.admin.net-abuse.misc WITH THE HEADERS (or it will probably be ignored) so that the message cam be canceled (the message-id is the most important) with a suggested subject of the following:

Subject: FORGERY Subject from the Spam message

Or you can look at the Cancel FAQ at :

http://www.ews.uiuc.edu/~tskirvin/faqs/cancel.html

 

Try to make sure that the message has not already been posted to news.admin.net-abuse.misc, news.admin.net-abuse.email or news.admin.net-abuse.usenet and that it is less than 4 or 5 days old. Chris reminds us that yes, there are a lot of annoying, off-topic and stupid postings out there. But that doesn't make it spam. _Really_. All we're concerned with is _volume_. Don't report any potential spams unless you see at least two copies in at least 4 groups. The content is irrelevant. Spam canceling cannot be by content.

For off topic posts, see http://ddi.digital.net/~gandalf/trollfaq.html

 

The first thing to do is to post the ENTIRE message (PLEASE put the header in or it will probably be ignored) to the newsgroup news.admin.net-abuse.misc. Do not reply or post it back to the original group. A suggested subject is one of the following:

Subject: EMP Subject from the Spam message

Subject: ECP Subject from the Spam message

Subject: UCE Subject from the Spam message

Subject: SEX Subject from the Spam message

Please include the original Subject: from the original Spam so that it can easily be spotted. Thank you.

 

Take a careful look at the header, if there are "curious characters" (characters that look like garbage) in the X-Mailer: line, or any other line in the header, then delete those characters otherwise the message may end up truncated. The offending line consists of the EIGHT characters D0 CF 11 E0 A1 B1 1A E1 (in hex).

If the post is particularly amusing (Spammer threat or a postmaster threat), put C&C in the subject. Seymour tells us it means Coffee and cats. This originated from a post claiming that a particular outrageous article had caused spewing of coffee into the keyboard and jumping while holding a cat, resulting in scratched thighs.

An Excessive Multiple Post (EMP) may exceed the spam threshold and may be canceled. An Excessive Cross Post (ECP) may not be canceled because it hasn't reached the threshold. A UCE is for Unsolicited Commercial Email, SEX is for off-topic sex-ad postings.

Make Money Fast message is immediately cancelable and are usually canceled already by others, so please do not report MMF posts. See MMF section below.

Tracing a fake post is probably easier than a fake e-mail because of some posting peculiarities. You just have to save and look at a few "normal" posts to try to spot peculiarities. Most people are not energetic to go to the lengths of the below, but you never know.

Dan reminds us that first you should gather the same post from *several* different sites (get your friends to mail the posts to you) and look at the "Path" line. Somewhere it should "branch". If there is a portion that is common to all posts, then the "actual" posting computer is (most likely) in that portion of the path. That should be the starting postmaster to contact. Be sure to do this expeditiously because the log files that help to trace these posts may be deleted daily.

 

If you *really* want to see some fake posts, look in alt.test or in the alt.binaries.warez.* groups.

A fake post:

Path: ...!news.sprintlink.net!in2.uu.net!news.net99.net!news!s46.phxslip4.indirect.com!vac

From: XXX@indirect.com(Female User)

Subject: Femdom In Search of Naughty Boys

Message-ID: DHLMvE.24H@goodnet.com

Sender: XXX@indirect.com(Female User)

Nntp-Posting-Host: s46.phxslip4.indirect.com

Organization: Internet Direct, Inc.

X-Newsreader: Trumpet for Windows[Version 1.0 Rev B final beta #1]

Date: Mon, 6 Nov 1995 01:59:38 GMT

Approved: XXX@indirect.com

Lines: 13

This poor lady (Name deleted by suggestion) was abused by someone for a couple of days in an epic spam. Many messages were gathered. The message ID was different for several messages. But several anomalies showed an inept poster.

The headers were screwed up, and when looking at a selection of messages from several sites, the central site was news.net99.net, where goodnet.com gets / injects news at. This lead to the conclusion that either goodnet.com or news.net99.net should be contacted to see who the original spammer was. I never heard the results of this, but the spamming eventually stopped.

 

You can try looking at sites & see if they have that message by :

telnet s46.phxslip4.indirect.com 119

Connected to s46.phxslip4.indirect.com.

200 s46.phxslip4.indirect.com InterNetNews server INN 1.4 22-Dec-93 ready

head DHLMvE.24H@goodnet.com

430

Message was not found at that site, so it did not go thru that computer, or the article has already expired or been deleted off of that news reader.

If you wish to track a particular phrase,
user-id (whatever) take a look at the URL for getting all the posts pertaining to "X" :

http://www.deja.com/

http://www.altavista.com/

 

 


WWW IP Lookup URL's   Back to top of page

http://samspade.org/t/ - My personal favorite. All the tools on one page.

http://www.geektools.com/ - Does lookups at all of the servers (Arin, RIPE, APNIC, etc.)

http://www1.dshield.org/ipinfo.php - Look up IP address / complaint address for Denial of Service attacks.

http://andrew.triumf.ca/cgi-bin/spamalyzer.pl - Check and see if the address is in one of the real time abuse databases.

http://www.amnesi.com/hostinfo/ipinfo.jhtml - Reverse lookup

http://cities.lk.net/trlist.html - Traceroute Lists by States and Backbone Maps List

http://www.net.cmu.edu/cgi-bin/netops.cgi - Traceroute and ping

Note : Studio42 lists its blocked users as:
"All UU.Net dial-ups, thus most MSN subscribers and a percentage of Earthlink users."

http://www.studio42.com/cgi-spam/nph-traceroute.pl - Traceroute

http://www.studio42.com/cgi-spam/nph-nslookup.pl - NSLookup

http://www.studio42.com/cgi-spam/nph-dig.pl - Dig

 

Index to Traceroute pages:

http://dir.yahoo.com/Computers_and_Internet/Communications_and_Networking/Software/Networking/Utilities/Traceroute/

http://www.traceroute.org/

http://boardwatch.internet.com/traceroute.html - Traceroute Server Index

 

SWITCH WHOIS Gateway:

http://www.switch.ch/search/whois_form.html

Or

http://www.networksolutions.com/cgi-bin/whois/whois

http://www.ripe.net/db/whois.html - European countries WhoIs

http://www.apnic.net/apnic-bin/whois.pl - Asian Pacific WhoIs

whois.nic.or.kr - Korean Whois

http://www.arin.net/whois/arinwhois.html - North / South America WhoIs

http://mjhb.marina-del-rey.ca.us/cgi-bin/ipw.pl - Whois

 

IP to Lat - Lon (For those times when only a Tactical Nuke will do ;-)) :

http://cello.cs.uiuc.edu/cgi-bin/slamm/ip2ll/

Yet Another IP to name: http://cello.cs.uiuc.edu/cgi-bin/slamm/ip2name

What do those domain names mean : http://www.alldomains.com/alltlds.html

http://www.ics.uci.edu/pub/websoft/wwwstat/country-codes.txt
Country Codes for the last characters in a domain name

http://x.deja.com/article/660567270 - Badly Formed DNS article

 

 


Converting that IP to a name   Back to top of page

When all you have is a number the looks like 204.183.126.181
and no computer name, then you have to figure out what the name of that computer is. Most likely if you complain to  postmaster@[204.183.126.181]  it will go directly to the spammer themselves (if it goes anywhere at all).

Whois or a traceroute will give you the upstream provider, complain to that organization.

Marty reminds us that there are some "special" IP's that are allocated as private networks. These fall within the confines of 0.0.0.0 to 255.255.255.255 but should be ignored. If the number is greater than 255 then it is faked. The addresses are :

Class Start Address End Address

A 10.0.0.0 10.255.255.255

127.0.0.0 127.255.255.255 - Loopback addresses

B 172.16.0.0 172.31.255.255

C 192.168.0.0 192.168.255.255

D 224.0.0.0 239.255.255.255 - Multicast

E 240.0.0.0 255.255.255.255 - Multicast

See : http://www.umnet.umich.edu/groups/UMnet-Routing/UAssignedPrivateIP.html

First off try using NSLookup (there is software for PC's, I use http://samspade.org/t/ , put the address in the section "address digger", click on Whois IP block and Traceroute and click on "do stuff" or look at the URL's at the bottom of this FAQ). If the NSLookup does not give you a name then try a Traceroute. Somewhere you will get a "name" and at that point I would complain to the postmaster@that name. See below for complaint addresses.

See (as of 1997):

http://ipindex.dragonstar.net/a/indexa.html - Who owns which Class A addresses

http://ipindex.dragonstar.net/b/indexb.html - Who owns which Class B addresses

http://ipindex.dragonstar.net/c/indexc.html - Who owns which Class C addresses

 

 


What to do with "strange" looking Web links Back to top of page

http://1085381292/ has some %-encoded characters, but decoding those gives http://1085381292/

1085381292 is just another way of writing the IP address 64.177.154.172

To convert a decimal number to a "dotted quad octet" : http://3438189385/yt/rotten1/

You can put this "strange" number in at any of the following :
http://samspade.org/t/

http://www.webspawner.com/users/ipconverter

http://www.isit.nl/cgi-bin/isitbv/ip.cgi

You can also download Cyberkit v. 2.5 to do the translation.

http://www.netdemon.net/ - Automatic url decoder built in for Windows 95.

As well as the Windows 95 based URL decoding tool, it has been ported and made available to everyone as a CGI: http://www.netdemon.net/decode.html

This CGI handles ALL the recent types of spammer tricks, including decimal, octal, hex addresses, username/password tricks, hex encoded characters, and redirectors.

And you get an answer like:

204.238.155.73

You can try the "strange" number at : http://www.abuse.net/cgi-bin/unpackit

 

Kirk tells us wsftp and the traceroute that comes with wsftp will take those number and automatically translate them into the IP addresses.

Or under Widows 95 :

start -- Programs -- Accessories -- Calculator

Choose view -- Scientific

Put in the "strange" number (3438189385) and click on HEX. You get: CCEE9B49

Then type in each of the two characters in HEX and click DEC after each number:

CC = 204

EE = 238

9B = 155

49 = 73

Viola ... Your IP is 204.238.155.73

 

For more general funny URLs, like http://23123443~32:3758493879/www.samspade.org/10.00.0.1/xxxstuff.html, try http://samspade.org/t/url.cgi?x

If you get a strange URL like: http://www.nt.dahouc.mx^t^b^t^e^t.com|net.fr^b^e^t^b^t^e^t^t.oooooooooooooooooo.com/nt/dahouchy/

Where the ^B = Control "B", ^T = Control "T", etc. you can look at the very end right before the first "/" to figure out what the site is, on this case it is oooooooooooooooooo.com, using port 80. The rest of it is "decoded" by oooooooooooooooooo.com to give the "real" site name.

For MS Windows the program at http://www.netdemon.net/ will decode these with ease.

 

If you are looking thru the HTML source and you get something like:

!-- CHANGE EMAIL ADDRESS IN ACTION OF FORM --FORM name="form" method="post" action="mailto:mortmail6@yahoo.com?subject=Debt1" enctype="text/plain"

Then take the "funny" looking part and paste it into the "Obfuscated URLs" section of http://samspade.org/t/ like so:

http://mailto:mortmail6@yahoo.com/?subject=Debt1

And you get:

mailto:href=">href="http://mailto:mortmail6@yahoo.com?subject=Debt1">http://mailto:mortmail6@yahoo.com?subject=Debt1

So then you send a complaint to yahoo.com asking them to delete their user mortmail6@yahoo.com.

 

If the site is a IP address like 198.41.0.5 you can do a DNS lookup to backtrack the site. A DNS lookup or a host command (see example below) uses the info in a Domain Name Server database. This is the same info that is used for packet routing. The UNIX command is :

nslookup 198.41.0.5

Commands:

nslookup hostname dns_server

or

dig @dns_server hostname

And you get :

Name: whois.arin.net

Addresses: 198.41.0.5, 198.41.0.6

If you are having problems with this, Josh suggests you try :

$ nslookup

Default Server: ddi.digital.net

 

Address: 198.69.104.2

set type=ptr

181.126.183.204.in-addr.arpa

Server: ddi.digital.net

Address: 198.69.104.2

Non-authoritative answer:

181.126.183.204.in-addr.arpa name = kjl.com

Authoritative answers can be found from:

126.183.204.IN-ADDR.ARPA nameserver = escape.com

126.183.204.IN-ADDR.ARPA nameserver = ns.uu.net

escape.com Internet address = 198.6.71.10

ns.uu.net Internet address = 137.39.1.3

 

Looking up IP address ownership   Back to top of page

InterNIC is your friend. The InterNIC Registration Services Host contains ONLY Internet Information (Networks, ASN's, Domains, and POC's). Please use the whois server at nic.ddn.mil for MILNET Information. Try :

Bruce tells us that there are three places where you can lookup an IP address, being the current trinity of Regional Internet Registries. These RIRs are:

Jeef says Geektools will work out which one, as well as display the results.

Asia and Pacific Rim: APNIC - Asia Pacific Network Information Centre

whois.apnic.net http://www.apnic.net/apnic-bin/whois.pl

 

Americas and parts of Africa: ARIN - American Registry for Internet Numbers

whois.arin.net http://www.arin.net/cgi-bin/whois.pl

 

Europe and Surrounding Areas: RIPE NCC - Rˇseaux IP Europˇens, Network Coordination Centre

whois.ripe.net http://www.ripe.net/db/whois.html

 

Under Unix, you can use:

whois -h whois.arin.net 198.41.0.5

or

whois -h whois.apnic.net 198.41.0.5

or

whois -h whois.ripe.net 198.41.0.5

 

Each of the above three RIRs may refer to one of the other RIRs. Please do not send complaints to any of the RIRs as they merely provide contact information, and are not related in any way to the possible spammers.

Dan has said that the NIC technical contact is the address to contact if there is a technical problem with the name service records for that domain. Sending spam notifications to the zone tech contact is an abuse of the NIC whois records. Sending to the admin contact is marginally more justifiable, but should only be used after postmaster and abuse address has been tried. Sending a complaint to all of the intermediate sites in a traceroute should *not* be done, these sites in all likelyhood cannot do anything about the problem (with the exception of possibly the next to last site).

For domains that have invalid contact information you should contact the appropriate RIR (see above)

To see who the upstream provider is, try :

traceroute ip30.abq-dialin.hollyberry.com

You might get :

traceroute to IP30.ABQ-DIALIN.HOLLYBERRY.COM (165.247.201.30), 30 hops max, 38 byte packets

1 cpe2.Washington.mci.net (192.41.177.181) 190 ms 210 ms 120 ms

2 borderx1-hssi2-0.Washington.mci.net (204.70.74.101) 100 ms 100 ms 60 ms

3 core-fddi-0.Washington.mci.net (204.70.2.1) 180 ms 130 ms 70 ms

4 core1-hssi-4.LosAngeles.mci.net (204.70.1.177) 150 ms 140 ms 150 ms

5 core-hssi-4.Bloomington.mci.net (204.70.1.142) 180 ms 200 ms 180 ms

6 border1-fddi-0.Bloomington.mci.net (204.70.2.130) 170 ms 290 ms 240 ms

7 internet-direct.Bloomington.mci.net (204.70.48.30) 300 ms 210 ms 270 ms

8 165.247.70.1 (165.247.70.1) 180 ms 240 ms 180 ms

9 abq-phx-gw1.indirect.com (165.247.202.253) 290 ms 220 ms 230 ms

10 * * *

The first column is the "hop" that traceroute is working on. The next is the "computer" (and IP) of the computer at that hop. The last three numbers are the milliseconds it took to get an answer from that computer.

You can get "codes" instead of the milliseconds. An example of a "code" is the "* * *" for hop 10.

Here is a list of the codes:

? Unknown packet type.

H Host unreachable.

N Network unreachable.

P Protocol unreachable.

Q Source quench.

U Port unreachable.

 

* The Traceroute Packet timed out (did not return to you).   Back to top of page

Chris clarifies that a '*' in actuality could be caused by a timeout OR something listening on the UDP ports traceroute uses to get it's port unreachables back from, to work, OR the router simply does not support ICMP/UDP unreachable ports and traceroute cannot determine it's status so it displays asterisks.

Humm..... Seems that after abq-phx-gw1.indirect.com we get no response, so *that* is who I would complain to... or you can just send a message to postmaster@indirect.com ... If that doesn't work then complain to MCI.net.

JamBreaker sez : Be sure to let the traceroute go until the traceroute stops after 30 hops or so. A reply of "* * *" doesn't mean that you've got the right destination; it just means that either the gateways don't send ICMP "time exceeded" messages or that they send them with a ttl (time-to-live) too small to reach you.

Try 'dig' (or one of its derivatives), it is used to search DNS records :

For the software : http://www.rediris.es/ftp/infoiris/red/ip/dns/dig-2.0/

yourhost dig -x 38.11.185.89

; dig 2.0 -x

;; -HEADER- opcode: QUERY , status: NOERROR, id: 6

;; flags: qr aa rd ra ; Ques: 1, Ans: 1, Auth: 3, Addit: 3

;; QUESTIONS:

;; 89.185.11.38.in-addr.arpa, type = ANY, class = IN

;; ANSWERS:

89.185.11.38.in-addr.arpa. 86400 PTR ip89.albuquerque.nm.interramp.com.

;; AUTHORITY RECORDS:

11.38.in-addr.arpa. 86400 NS ns.psi.net.

11.38.in-addr.arpa. 86400 NS ns2.psi.net.

11.38.in-addr.arpa. 86400 NS ns5.psi.net.

;; ADDITIONAL RECORDS:

ns.psi.net. 86400 A 192.33.4.10

ns2.psi.net. 86400 A 38.8.50.2

ns5.psi.net. 86400 A 38.8.5.2

;; Sent 1 pkts, answer found in time: 64 msec

;; FROM: (yourhostname) to SERVER: default -- (yourDNSip)

;; WHEN: Thu Nov 16 23:30:42 1995

;; MSG SIZE sent: 43 rcvd: 216

 

 


Getting a World Wide Web page busted   Back to top of page

Many spammers use throw away accounts, accounts that they know will be deleted as soon as the service gets a complaint. Of course the spammers mentality is "if it is free it is for me to abuse". If the spammer really annoyed you then you might wish to dig and get every account possible deleted.

What you need to do is actually go to the WWW page that they advertise, look at the page and usually the page will redirect you to another site (or possibly redirect 2 or 3 times). Send a complaint to these sites (with the original spam). It is important to explain to the site you are complaining to how you got to their site so that they don't ignore you.

In Netscape and Explorer there is an option to "view source". This will pop up a page with all of the http source from the page. This page will have all of the "links" to the next site.

If you look at the http source and it is unreadable (and sez "Haywyre"), take a look at :
http://www.netdemon.net/haywyre/  A list of Usenet complaint addresses

 

O.K... So you have a common site that you can complain to.
Good. If you cannot figure out where the message came from, you can post the FULL HEADERS (this is *very* important for tracing) to alt.spam, news.admin.net-abuse.misc, news.admin.net-abuse.email or news.admin.net-abuse.usenet (see the section entitled Reporting Spam and tracing a posted message). Usually you can get someone to help with the message.

If you complain (or asked to be removed) to the spammer directly, you may just be confirming a "real" live e-mail address, which may lead to even more junk e-mail. I would suggest complaining to the owner of the site only. You can send e-mail to foo.bar.com@abuse.net (where foo.bar.com is the provider you are complaining to) and it will get forwarded to the "best" e-mail address.. See http://www.abuse.net/

There is a list of admins to contact (besides the list contained here):  http://www-fofa.concordia.ca/spam/complaints.shtml

 

Greg reminds us that if you are complaining to a postmaster about a week-old post, don't bother. It's not on their server, they can't verify it. Make sure you use terms correctly. A recent trend is to call any off-topic post "spam". It's not. I deal with spammers and off-topic or advertising posters differently.

Other providers do also. Also, try to keep the clutter in your complaints down. I don't need a copy of the referenced RFC or statute. It doesn't help either of us if I can't find your complaint in between all the mumbo jumbo.

Send complaint with FULL HEADERS in e-mail to any or all of the below :
abuse@spammer.site.net  or  postmaster@spammer.site.net

master@spammer.site.net (This seems to be the normal address for many Asian companies)

 


The following providers have now created an "abuse" address,   Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com :

2die4.com, ABAC.COM - http://www.abac.com/use.html , Above.Net - http://www.above.net/images/aug.pdf , academics.net - http://www.abuse.theplanet.net/ , Access1.net, accountant.com, adexec.com, africamail.com, AGIS.NET, Airnet.net, ALABANZA.COM, Alladvantage.com, allergist.com, Alltel.net, Aloha.Net, Altavistausa.com, alumnidirector.com, Ameritech.net - http://www.snet.net/support/legal - http://dsl.snet.net/support/legal/ , ANV.NET - http://www.accessnv.com/ , APEXMAIL.COM, Appliedtheory.net, archaeologist.com, arcticmail.com, Arizonaone.com, artlover.com, asia.com, ASR.net, Atlantic.Net - http://www.atlantic.net/company_info/acceptable.htm , australiamail.com, Autonet.net, AXS.net, Bayoucom.net, Bellatlantic.net, Bellglobal.com, Bellsouth, berlin.com, Best.com, Bigger.net, Bigpond.com, bikerider.com, Boo.net, Bright.net, BT.net, Buzzlink.com, Cableinet.net, Cais.net - http://www.cais.com/comp_aup.htm ,

Catalog.Com, catlover.com, Centurytel.net - http://www.centurytel.net/terms.html , CERF.net - http://www.ipservices.att.com/policy.html , Cetlink.net - http://www.cetlink.net/cetlink/terms.html , cheerful.com, chemist.com, CJB.net, Clara.net - http://www.clara.net/aup.html , clara.net - http://www.clara.net/aup.html , Clear.net.nz, clerk.com, cliffhanger.com, Clover.Net, CNX.NET, coam.net, columnist.com, Combase.COM, comic.com, Compuweb.com, Connect.ab.ca, Connect.com.au - http://info.connect.com.au/docs/legalese/acceptuse.html , Connectnet.com - http://support.cp.net/AUP/ , consultant.com, counsellor.com, CriticalPath.net, cutey.com, CWI.NET - http://www.cwix.net/business_solutions/internet/aup.html , Cyberlynk.net - http://www.cyberlynk.net/policies.html , Cyberthrill.com - http://www.cyberthrill.com/antispam.html , deliveryman.com, Demon.net - http://www.demon.net/connect/aup/ , Demos.net, Dencity.com - http://www.dencity.com/terms/ ,

Dialsprint.net, Digiweb.com, diplomats.com, dN.NET - http://www.dn.net/aup , doctor.com, doglover.com, Dol.ru, dr.com, dublin.com, EasyStreet.com, Eclipse.net, efortress.com, engineer.com, ENI.net - http://www.eni.net/Our_Network/aup.html , Erols.com, Espire.net - abuse@espire.net - http://www2.espire.net/aup498.cfm , europe.com, evcom.net - http://www.evcom.net/services/access/acceptab.htm , execs.com, Execulink.com, Exodus.net - http://www.exodus.net/corp/about/antispam.html / http://www.exodus.net/about_us/policies.html#online , Fastpoint.net, financier.com, Flashmail.com, FLIPS.NET - http://www.flips.net/terms.html / http://www.flips.net/spamnote.htm , Forfree.at - http://forfree.at/registration/ , Fortunecity.com, Freecybercity.com, Freenet.carleton.ca, freeserve.net - http://www.abuse.theplanet.net/ ,

Freeservers.com - http://WWW.FREESERVERS.COM/policies/abuse.html , Freestation.com, Freeuk.com - http://www.freeuk.com/support/terms.html , Freeyellow.com - http://home.freeyellow.com/tos/ , Fuse Internet Access - http://www.fuse.net/service/account/ca.html , gardener.com, Gate.net, Geocities.com - http://docs.yahoo.com/info/terms/geoterms.html , geologist.com, Globalcenter.net - http://www.globalcenter.net/aup/ , Globix.net, GMX.net, Golden.net - http://welcome.golden.net/aup.shtml - $200 cleanup fee !!!, goodnet.com, Gotoworld.com, graphic-designer.com, greatxscape.com - http://www.abuse.theplanet.net/ , Gridnet.com, GSTIS.NET, GXN.NET, hairdresser.net, HiSpeed.com - http://hispeed.com/about/policies.shtml , HK.Super.NET - http://www.hk.super.net/email-aup , HKnet.com - http://www.hknet.com/iPage/policy.html ,

Home.net / Home.com - http://www.home.net/aup , Homepage.com / Homepagecorp.com, Homestead.com, hot-shot.com, HotPOP.com, HSACorp.net, IBM.net - http://help.ibm.net/service/abuse.html , IDT.Net - http://www.idt.net/usage , IMPSAT.NET.AR, IMSIS.COM, india.com, Infi.net - http://www.infi.net/policy.html , InfoAve.Net, inorbit.com, insurer.com, Interaccess.com, Intergate.bc.ca - http://www.intergate.ca/personal/icsa.htm , Interland.net, Intermedia.com - http://www.intermedia.com/aup , internetprimus.net - http://www.abuse.theplanet.net/ , interramp.com, INVISIO.COM, Island.net, istar.ca, japan.com, journalist.com, junglelink.net - AUP http://www.abuse.theplanet.net/ , lawyer.com, legislator.com, Lietome.com,

LIGHTNING.NET - http://www.lightning.net/support/AUP.html , LN.NET, lobbyist.com, london.com, loveable.com, mad.scientist.com, madrid.com, mail.com, Maximumhost.com, Mediacity.com, MediaOne.com, Micron.net - http://www.micron.net/subtlbx/acc_use.html#policy , MicroServe.net - http://www.microserve.net/aup / http://www.naispa.org/aup , milehigh.net, minister.com, ML.org, Monisys.ca, Monmouth.com, moscowmail.com, msn.com - http://www.msn.com/aup.htm , munich.com, musician.org, myezmail.com, myfreeoffice.com, myself.com, NameSecure.com, nashville.com, NaviNet.net - http://www.navinet.net/aup.html , neta.com - http://www.neta.com/ / http://www.getnet.com/ , Netcom.ca, Netfirms.com, Netforward.com, Netins.net, Netins.net, NETSCAPE.NET, netzero.net, nextra.no, nextra.sk, nextra.de, nextra.at, nextra.cz, nextra.ch, nextra.it, Nid.ru, NIS.net, Nodewarrior.net, nycmail.com, oleane.net, oneandonlynetwork.com, onebox.com - http://www.onebox.com/service/privacy.html ,

optician.com, outblaze.net - http://anti-spam.outblaze.com/ , OZemail.com.au, Pacbell.net - http://public.pacbell.net/dialup/usepolicy , Pacwest.com , Pagepark.com , Pair.com - http://www.pair.com/abuse/, paris.com, Peclink.net - http://www.peclink.net/ , pediatrician.com, planet.net.uk - http://www.abuse.theplanet.net/ , playful.com, poetic.com, pol.co.uk - http://www.abuse.theplanet.net/ , popstar.com, post.com, Power-tech.net, Powernet.net, POWERSITE.NET, presidency.com, priest.com, prodigy.net, programmer.net, PSI Net - http://www.support.psinet.com/PSIabusetik/ - http://www.psi.net/legalinfo/netabusepolicy.html , publicist.com, pwrnet.com, Quixtar.com - http://www.quixtar.com/ , Rain.net, realtyagent.com, registerednurses.com,

Relcom.ru - http://www.relcom.ru/English/Services/Reglament/ , repairman.com, representative.com, rescueteam.com, Rocketmail.com - http://www.rocketmail.com/py/RMailTermsText.py , rome.com, sageconnect.co.uk - http://www.abuse.theplanet.net/ , Sagenetworks.com, saintly.com, samerica.com, sanfranmail.com, Savvis.net, scientist.com, Seanet.com - http://www.seanet.com/help/abuse.FAQ.html , seductive.com, Seed.net.tw, SendMoreInfo.com - http://www.sendmoreinfo.com/members/spam.cfm , Sensewave.com, singapore.com, Singnet.com.sg, Slip.net, Snap.com, sociologist.com, Softaware.com - http://www.softaware.com/support/policies.html , soon.com, Splitinfinity.net, Splitrock.net, Sprint.ca, Sprint.net, Sprintlink.net - http://www.sprintbiz.com/ip/policy.html ,

Sprintmail.com, Stargate.net - http://www.stargate.net/stargate/policies-terms.html - http://www.noc.stargate.net/abuse/ , State.net - http://www.state.net/MNonline/Admin/aup.html , SWBell.net - http://public.swbell.net/faq/spam.html , swinternet.net - http://www.abuse.theplanet.net/ , Sympatico.ca, teacher.com, techie.com, Teleport.com - http://www.teleport.com/info/tos.phtml , Telstra Big Pond Direct - http://www.direct.bigpond.com/ , Terra.es, TerraNova.net - http://www.terranova.net/policy.html , Thedoghousemail.com, Theplanet.net - http://www.abuse.theplanet.net,/ Theplanet.net.uk - http://www.abuse.theplanet.net/ , TIAC.net, Tin.it,

TIR.com - http://www.tir.com/about/terms.htm#spamming , Together.net, tokyo.com, Total.net - http://central.total.net/centrale/totalnet/usepolicy.shtml (French) - http://central.total.net/central/totalnet/usepolicy.shtml (English), tpnet.co.uk - http://www.abuse.theplanet.net/ , Tripod.com, UAlberta.ca, ULINK.NET, umpire.com, Unbounded.net, underwriters.com, usa.com, USA.Net - http://netaddress.usa.net/tpl/Info/Main , USwest.net, USWest.net - http://www.uswest.com/siteincludes/legal/terms.html , uunet.ca - http://www.uunet.ca/aup.html , Valueweb.net, VCnet.com, Verio.net, Videotron.net, Virtualave.net, VPWEBHOSTING.NET, WCom.Net, Webbernet.net, Webjump.com, Webtv.net - http://webtv.net/tos.html , whoever.com, Wild.net, winning.com, Winstar.com - http://www.winstar.com/solutions/copyright/index.asp , witty.com, Worldwideinet.com, writeme.com, wwwatt.net - http://www.abuse.theplanet.net/ , xoom.com, Yahoo.com - http://edit.my.yahoo.com/config/form?.form=yahoomail_agree , yours.com, Zebra.net, Ziplink.net - http://www.ziplink.net/accept.html , Zipmail.com, Zippp.com

 

The following providers have now created an "abuse" address,   Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com

For the following providers the correct e-mail address is:

1-800-242-0363 # (Some Extension) - abuse@digitcom.net - Digitcom Nationwide Services

1-800-600-0343 # (Some Extension) - abuse@digitcom.net
Digitcom sells flat rate $19.95 per month services, 100 messages per day.
Spammers love this as it is no muss no fuss flat rate.

1-800-607-6006 # (Some extension) - webmaster@linkems.com - Associated with www.linkems.com

1-800-811-2141 Code # (some code number) - anti_spam@topsecrets100.com

9netave.com - security@9netave.com - AUP www.9netave.com/forms/au_policy.shtml

ABSnet - support@abs.net or abs-admin@abs.net

Accesspro.net - support@mail.accesspro.net - http://accesspro.net/techsuppn.htm

ACN US Tech - techsupport@acninc.net

Adobe software piracy - piracy@adobe.com

AiNET - network-abuse@ai.net - http://www.ai.net/aup.html

Allinfosys.com - abuse@savvis.net
Allinfosys advertises an open SMTP port at smtp1.allinfosys.com [209.44.59.8]

Alter.net - abuse-mail@uu.net

Angelfire.com or angelfire.com
antispam@staff.angelfire.com - http://pages.whowhere.com/internet/nospammers

 

The following providers have now created an "abuse" address,   Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com

For the following providers the correct e-mail address is:

AOL - E-Mail abuse tosemail1@aol.com - UseNet (News) abuse tosusenet@aol.com - Internet security issues, member harassment or threats TOSGeneral@aol.com - AOL Web pages which do not comply with AOL's Terms of Service TosWeb@aol.com - IRC abuse tosirc@aol.com - http://www.aol.com/info/bulkemail.html - AOL UCE policy

APNIC.net - IP Lookup - whois -h whois.apnic.net IP address - APNIC Does not provide network services. APNIC is the Internet registry for the Asia and Pacific Rim regions -- we primarily delegate blocks of addresses to service providers. We do not run a network (other than our internal network) nor do we have customers or non-staff accounts.

ArgosWeb.net - http://www.ArgosWeb.net/ - Postmaster@ArgosWeb.net

AT&T - dial-access.att.net - abuse@att.net

AT&T WorldNet Services - abuse@worldnet.att.net

ATTmail.com - elsaphelp@attmail.com

AudioPhile.com - abuse@netforward.com

avsofchoice.com - abuse@cyberage.com - http://www.cyberage.com/email.html

B-INTOUCH - abuse@befree.com / gfindon@befree.com

BBN.com / BBNplanet.com - abuse@bbnplanet.com

BCtel.ca / BCtel.net - abuse.tac@telus.com - http://www.bctel.net/aup

befree.com - abuse@befree.com / gfindon@befree.com

bfast.com - abuse@befree.com / gfindon@befree.com

bfit.com - abuse@befree.com / gfindon@befree.com

BFP.net - postmaster@bfp.net ??? (They deleted abuse@bfp.net). No website, no AUP. Obviously rogue.

bigfoot.com - abuse@bigfoot.com - To check and see if a user is active, go to http://www.bigfoot.com/RUN?FN=sendpassword_frameset , put in the user and click on "Get It". If that user is still active then Bigfoot will reply with password sent, otherwise you will get an error.

 

The following providers have now created an "abuse" address,   Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com

For the following providers the correct e-mail address is:

Biglobe.ne.jp - info@biglobe.or.jp / support@bcs.biglobe.ne.jp / support@biglobe.or.jp

Bigstep.net / Bigstep.com - support@bigstep.net

BioGate.com - abuse@netforward.com

Biosys.net - abuse@netforward.com

bitmail.com - abuse@freetradeweb.com

BitSmart.com - abuse@netforward.com

Biz-E-Bot.com - tosviolation@biz-e-bot.com

Biznizlist.com - www.biznizlist.com - abuse@psi.com
Spam friendly see : http://www.biznizlist.com/FAQ/faq.html

bounce.to - abuse@come.to - http://come.to/abuse.html

browse.to - abuse@come.to - http://come.to/abuse.html

Businessman.org - support@sitesinternet.com / abuse@sitesinternet.com (abuse mailbox was full ...)

Campus.MCI.Net - postmaster@campus.mci.net

cci-29palms.com - postmaster@cci-29palms.com / collins@cci-29palms.com

Cen2k.com - spam@cyberentertainment.net

Cetin.net.cn - database@cetin.net.cn

change.to - abuse@come.to - http://come.to/abuse.html

China.com - abuse@china.com
Web report of spamming - http://english.china.com/webpages/antispam.html
http://www.hkispa.org.hk/antispam/

Chinanet.cn.net - anti-spam@ns.chinanet.cn.net

CLANNET.COM - thilton@twinstar.com / dshart@twinstar.com - rprice@sofwerks.com - http://www.CLANNET.COM/support.htm

CN.Net - anti-spam@ns.chinanet.cn.net

CNC.net - abuse@xo.com - http://home.concentric.net/support/tos.html - http://home.concentric.net/support/faq/general/aup.html

Codetel.net.do - SysAdmin@auth2.codetel.net.do

Coloradosoft.com - Wrote a mail merge program that used to allow spamming, has since fixed the code but old versions are still out there ... Please do not complain to them ...

Com.BR - Policy - demi@agestado.com.br security violations write the list cert-br@listas.ansp.br

Come.to - abuse@come.to - http://come.to/abuse.html - Complaint form at http://v3.come.to/webmaster.html

Commtouch.com - spam@commtouch.com

ComPorts.com - abuse@netforward.com

Compuserve - abuse-mail@compuserve.net : Email "spam"/massmail complaints
abuse-news@compuserve.net : News "spam" complaints

Concentric.net - abuse@xo.com - http://home.concentric.net/support/tos.html - http://home.concentric.net/support/faq/general/aup.html

CoreComm / corecomm.net - abuse@voyager.net
http://home.execpc.com/web/customersupport/systempolicies/index.html

Coxatwork.com - abuse@home.com

CRL.com - abuse@crl.com / support@crl.com - Send to One and ONLY one address or it will bounce back to you unsent, and a bug in the software they have will *not* let you send that complaint to only one recipient after that first e-mail.

Cryogen.com - abuse@netforward.com

CW.net - Spamcomplaints@cwixmail.com
Cable and Wireless - Security - http://security.cw.net/

CWIE.net - Abuse@cavecreek.com - http://www.cavecreek.net/aup.htm

CWIX.NET - Spamcomplaints@cwixmail.com - http://www.cwusa.com/internet_aup.htm

CWUSA.com - Spamcomplaints@cwusa.com - http://www.cwusa.com/internet_aup.htm

CWW.com - abuse@china.com - Web report of spamming
http://english.china.com/webpages/antispam.html - http://www.hkispa.org.hk/antispam/

CyberJunkie.com - abuse@netforward.com

CyberTours.COM - postmaster@cybertours.com

da.ru - master@da.ru

DeathsDoor.com - abuse@netforward.com

dedicatedns.com - abuse@ALABANZA.COM

DejaNews - abuse@deja.com
http://www.deja.com/help/faq.shtml#abuse - http://www.deja.com/info/postrules.shtml

demon.nl / nl.demon.net - abuse@demon.nl
Dutch http://www.demon.nl/extra/algemenevoorwaarden.html

Dhs.org - abuse-full hostname@dhs.org Example: abuse-spam123.dhs.org@dhs.org

Dial-access.att.net - abuse@att.net

Digex.net - abuse@intermedia.com
(along with your real name) see http://www.intermedia.com/aup

DigiCron.com - abuse@netforward.com

Direct.CA - complaints@direct.ca

DittosRush.com - abuse@netforward.com

DRAGG.NET - postmaster@DRAGG.NET

drive.to - abuse@come.to - http://come.to/abuse.html

dynamicweb.net - abuse@webhosting.com

EarthCorp.com - abuse@netforward.com

Earthlink.net - abuse@mindspring.com - http://www.mindspring.com/aboutms/policy.html

ELI.net - abuse@eli.net (reports to postmaster@eli.net
are NOT forwarded to abuse@eli.net , they are deleted). http://www.eli.net/techsupport/aup.shtml

Email.com - abuse@snap.com

Empirenet.com - abuse@globalcenter.net - http://www.globalcenter.net/launchpad/util/antispam.html

eranet.net - postmaster@eracom.com.tw

excite.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html

excitecorp.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html

Execpc.com - abuse@voyager.net
http://home.execpc.com/web/customersupport/systempolicies/index.html

Fastresponse.net - NetworkTeam@fastresponse.net

Flashnet - postmaster@flash.net - http://www.flash.net/~support/esupport/postmast.html

fly.to - abuse@come.to - http://come.to/abuse.html

FLYINGCROC.com - postmaster@FLYINGCROC.com

Freei.net - support@freei.net

Freepage4u.net - No contact, no AUP. Appears to be rogue. Contact abuse-mail@uu.net

Freewebco.net- abuse@techie.com

Frontiernet.net - abuse@globalcenter.net - http://www.globalcenter.net/aup/

Funcity.com.tw - postmaster@funcity.com.tw

Funtv.com - webmaster@funtv.com

GalaxyCorp.com - abuse@netforward.com

Genuity.net - abuse@bbnplanet.com

gergs_bane.org (does not exist, it is faked) - See UUNET - help@uunet.uu.net

get.to - abuse@come.to - http://come.to/abuse.html

Getnet.com - Abuse@neta.com - http://www.neta.com/ / http://www.getnet.com/

GlobeComm, Inc. - GlobeComm is the parent company of iName - abuse@corp.mail.com

GNN.Com - For help regarding a problem with a GNN member - GNNadvisor@gnn.com.

go.to - abuse@come.to - http://come.to/abuse.html

Go2net.com - support@go2net.com

Goingplatinum.com.- spam@goingplatinum.com

Good.Net - abuse@goodnet.com

Grid.net - Abuse@Gridnet.com

GTE.net - abuse@bbnplanet.com

GTEI.net - abuse@bbnplanet.com

Gulf.net - postmaster@gulf.net - Spam cleanup charges !!!

Hinet.net - spam@ms1.hinet.net

HKU.HK - Hong Kong University - kty@CC.HKU.HK

HLC.NET - abuse@eni.net - http://www.eni.net/Our_Network/aup.html

hm-software.com - postmaster@hm-software.com

Holonet.net - abuse@holonet.net
Complaint must contain e-mail address, real name, address, and day time telephone number

homeschools.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

HongKong.com - abuse@china.com - Web report of spamming
http://english.china.com/webpages/antispam.html - http://www.hkispa.org.hk/antispam/

HOSTCENTRIC.NET - abuse@HOSTCENTRIC.com

HOSTING4DOMAIN.COM - No e-mail contact, no AUP, but their provider is mediaone.net

Hotbot.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

Hotmail.com - abuse@hotmail.com - http://wy1lg.hotmail.com/cgi-bin/dasp/tos.asp
Also look for "X-Originating-IP: [xxx.xxx.xxx.xxx]" in the header to see where the e-mail originated from.

 

The following providers have now created an "abuse" address,   Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com

For the following providers the correct e-mail address is:

i.am - abuse@easy.to

icg.net - abuse@icgcomm.com

ICQ - See http://www.icq.com/features/security/spam.html

Idirect.com - spammer@idirect.com

iname.com - abuse@corp.mail.com

information4u.com - abuse@corp.mail.com

Inreach.com - postmaster@inreach.com - http://members.inreach.com/acceptable.html

Intercom.net - abuse@ABAC.COM
abuse@aplus.net abuse@intercom.net - http://www.abac.com/use.html

Internex.net - abuse@concentric.net - http://home.concentric.net/support/tos.html

interserve.com.hk - Mr. K H Lee - khlee@interserve.com.hk.

is.net.tw - spam@infoserve.com.tw

Islandonline.net - Nicole@islandonline.net

ISPchannel.com - abuse@mediacity.com

inforamp.net - abuse@iSTAR.ca

hotstar.net - abuse@iSTAR.ca

magi.com - abuse@iSTAR.ca

nstn.ca - abuse@iSTAR.ca

jps.net - abuse@mindspring.com - http://www.mindspring.com/aboutms/policy.html

jump.to - abuse@come.to - http://come.to/abuse.html

Juno.com - postmaster@juno.com

k12mail.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

LAKER.NET admin@laker.net or VOICE 1-954-359-3670 FAX 1-954-359-2741

LD.net - webmaster@ld.net / webmaster@cognigen.com
for spamming incidents - http://LD.NET/bizop/bizop.html#nospam
http://ld.net/6.9/LD1999 - Spammer Canceled

Level3.com - Fastest response go to http://incident-report.level3.com/
Slow response send e-mail to spamtool@Level3.com

LI.net - Owned by longisland.verio.net
abuse@longisland.verio.net or questions@longisland.verio.net

Listbot.com - lbabuse@linkexchange.com

listen.to - abuse@come.to - http://come.to/abuse.html

Logicalhosting.com - abuse@zingusa.com

looksmart.com - spam@commtouch.com

Loop.Com or Loop.net - greg@loop.com

Lycos.com - spam@lycos.com - Also you can report abuse at http://help.lycos.com/

Lycosmail.com - spam@lycos.com

Mail.com - spam@lycos.com

Mailcity.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

Mailexcite.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

MailMe.net - support@sitesinternet.com / abuse@sitesinternet.com (abuse mailbox was full ...)

MALIBU - postmaster@pbi.net

marchmail.com - abuse@outblaze.com - http://anti-spam.outblaze.com/

Maverick.NET - postmaster@MAVERICK.NET

MCI Net - Spamcomplaints@cwixmail.com - Security http://security.cw.net/

mckinley.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html

MCSNet - support@mcs.net

 

The following providers have now created an "abuse" address,   Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com

For the following providers the correct e-mail address is:

Media3.com - http://www.media3.com/serviceagree.htm - abuse@MEDIA3.NET / admin@MEDIA3.NET . According to MAPS / RBL Media3 refused to require its Web-hosting customers to stop using unsolicited commercial e-mail messages as an advertising tool. Complain to abuse-mail@uu.net ... See http://mail-abuse.org/pressreleases/2001-01-02.html

Members.xoom.com - abuse@xoom.com

Mersinet.co.uk - postmaster@mersinet.co.uk

MicroSoft software piracy - piracy@microsoft.com

Mindspring.com - abuse@earthlink.net

money.com or money.now - postmaster@cam.org

mrearl.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

msl.net - support@spiff.net - mac@msl.net - http://www.msl.net/~mac/usepol.shtml

MWIS.net - root@mwis.net

myworldmail.com - spam@lycos.com (place the offending URL or Email address in the subject)

n2anything.com - (Example : n2mail.com, n2adventure.com, n2acting.com)
spam@lycos.com  place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

naispa.org - abuse@microserve.net - http://www.microserve.net/aup/ http://www.naispa.org/aup

NAMESERVERS.COM - postmaster@NAMESERVERS.COM

Nap.net - abuse@bbnplanet.com

Netaxs.com - support@netaxs.com / noc@netaxs.com

Netcom.com or @ix.netcom.com
abuse@mindspring.net - http://www.mindspring.com/aboutms/policy.html

Netease.com - Apparently abuse@netease.com is not read (quota exceeded) use postmaster@netease.com - http://corp.163.com/eng/contactus/contactus.html

nextel.no - abuse@nextra.no
http://www.online.no/kundeservice/iguides/nettvett.html (Norwegian only)

NFmail.com - postmaster@nfmail.com
"Any use or exploiting of the Project Netfraternity (registered) for profit or
commercial aims, by any person or organization, will be pursued by law."

Nic.BR - AntiSPAM Brasil - spambr@abuse.net

NKN.NET - postmaster@veriotexas.net

NL.net / NL.uu.net - postmaster@nl.net or support@nl.uu.net

one-and-only.com - abuse@oneandonlynetwork.com

OneMain - - abuse@mindspring.net - http://www.mindspring.com/aboutms/policy.html

online.no - abuse@nextra.no

OnRamp - postmaster@veriotexas.net

Optilinkcomm.net - postmaster@optilinkcomm.net

Orbita.Starmedia.com - postmaster@starmedia.com

PBI.net - abuse@pacbell.net - http://public.pacbell.net/dialup/usepolicy.html

Pipeline.com - postmaster@pipeline.com

PIPEX- postmaster@dial.pipex.com , International - int-sup@pipex.net
Unipalm PIPEX - postmaster@unipalm.pipex.com

POBoxes.com - abuse@Netforward.com - http://www.netforward.com/rules.shtml

Pompano.net - Abuse@MediaOne.com

popsite.net - postmaster@starnetinc.com (spam) / abuse@starnetinc.com
(internet abuse) - Killed users - http://www.popsite.net/kill.html

portal.com - support@portal.com

Primenet.com - spam@globalcenter.net

PRServ.net - AT&T Global Network Services / IBM Global Services
abuse@prserv.net - http://www.attbusiness.net/

Psynet.net - abuse@netforward.com

QWest.net - abuse@qwest.net

RadioLink.net - abuse@netforward.com

redirect.to - abuse@come.to - http://come.to/abuse.html

REFLEXNET.NET / REFLEXNET.COM - abuse@reflexcomm.com

registeredsite.com - abuse@interland.net - http://techsupport.interland.net/policies.asp

reporting.net - abuse@befree.com / gfindon@befree.com

Rogers.home.com - abuse@rogers.home.net

Rostelecom.net - postmaster@rostelecom.net

scroll.to - abuse@come.to - http://come.to/abuse.html

SGI.net - abuse@stargate.net
http://www.stargate.net/stargate/policies-terms.html - http://www.noc.stargate.net/abuse/

Shore.net - support@shore.net

Siam.to - webmaster@siam.to / faq@siam.to

Sina.com - info@staff.sina.com

Sitesinternet.com - support@sitesinternet.com
abuse@sitesinternet.com (abuse mailbox was full ...)

Smartworld.net - abuse@smartworld.net
"We will promptly terminate accounts of UCE originators and occasionally sue them.
So please forward us any spam you get from our dns."

 

snap.to - abuse@come.to - http://come.to/abuse.html

Southwindent.com - dave@vcity.net

Starmedia.com - postmaster@starmedia.com

Starnetusa.net - postmaster@starnetusa.net - http://www.starnetinc.com/support/tos.html

start.at - abuse@come.to - http://come.to/abuse.html

State.tx.us - abuse@capnet.state.tx.us

SUMMITPOINT.COM - abuse@state.net
(Merged with State.net) - http://www.state.net/MNonline/Admin/aup.html

surf.to - abuse@come.to - http://come.to/abuse.html

switch.to - abuse@come.to - http://come.to/abuse.html

Taiwan.com - abuse@china.com - Web report of spamming
http://english.china.com/webpages/antispam.html - http://www.hkispa.org.hk/antispam/

talk.to - abuse@come.to - http://come.to/abuse.html

Tande.com - abuse@netforward.com

TeenWorld.POBoxes.com - abuse@netforward.com

Tele2 AB - abuse@swip.net

 

The following providers have now created an "abuse" address,   Back to top of page
so I have listed them to shorten the FAQ. Just send an address to
abuse@the provider listed for a complaint, i.e abuse@bikerider.com

For the following providers the correct e-mail address is:

Telefonica.es - webtelefonica@atento.es or postmaster@telefonica.es

Telefonica-data.net - postmaster@telefonica-data.com

Teleline.es - postmaster@teleline.es

Telenordia.se - postmaster@telenordia.se

The18thHole.com - abuse@netforward.com

Theglobe.com - abuse@corp.theglobe.com

TheGrid - postmaster@thegrid.net

TheGym.net - abuse@netforward.com

Theheadoffice.com - Abuse@FriendlyEmail.com

TheOffice.net - abuse@netforward.com

ThePentagon.com - abuse@netforward.com

TheWaterCooler.com - abuse@netforward.com

tip.net - postmaster@tip.net hh@tip.net

Topsecrets100.com - webmaster@topsecrets100.com

travel.to - abuse@come.to - http://come.to/abuse.html

TSEinc.com - postmaster@tseinc.com

TTD.es - webtelefonica@atento.es or postmaster@telefonica.es

Tucows.com - spammer@idirect.com

UK.uu.net - E-Mail problems - mail@support.uk.uu.net
News problems - news@support.uk.uu.net
Security problems - security@support.uk.uu.net

Ultra.net - abuse@rcn.com

UOL.com.br - abuse@uol.com.br
abuse_uolint@uol.com.br - http://www.uol.com.br/servico/normauso.htm

usol.com - postmaster@usol.com

UTrade.com - support@utrade.com

UUNET - E-Mail Spams abuse-mail@uu.net - Newsgroup Spams abuse-news@uu.net
If you don't want a reply abuse-noverbose@uu.net - http://www.usa.uu.net/support/usepolicy/

UWO.CA - postmaster@julian.uwo.ca - http://publish.uwo.ca/~reggers/spammers

Verizonmail.com - abuse@mail.com

Vids.com - info@vids.com

Voyager.net - abuse@voyager.net
http://home.execpc.com/web/customersupport/systempolicies/index.html

webcrawler.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html

Webmaster.se - postmaster@webmaster.se

welcome.to - abuse@come.to - http://come.to/abuse.html

Welnet.com - support@welnet.com

Whowhere.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers

window.to - abuse@come.to - http://come.to/abuse.html

WOWmail.com - postmaster@wowmail.com

Writeme.com - abuse@corp.mail.com

XO.net / XO.com - abuse@xo.com - http://support.xo.com/legal/tos.shtml

zap.to - abuse@come.to - http://come.to/abuse.html

Zentek.net - abuse@zentek-international.com
http://www.zentek-international.com/support/aup.shtml

zip.to - abuse@come.to - http://come.to/abuse.html

 

From : David Jackson (djackson@aol.net) (and this applies to *any* abuse) :

To report an instance of USENET abuse send mail to postmaster@aol.com - please remember to include a complete copy of the USENET article, including all headers, to help us quickly quash the abuse.

Scott reminds us :
It might also be a good idea
to remind people that sometimes the postmaster _is_ the spammer. Joe Spam might have his own domain (since they _used_ to be free) inside of which they are the postmaster. This is terrifyingly common with net.twits (kooks, etc.) but seems rare for spam. A quick note that if the spammer is the admin contact in whois, notifying the postmaster will surely generate laughs on their end.

In the letter to the postmaster, you might wish to mention Joel's very good FAQ about advertising on the Internet :

http://www.cs.ruu.nl/wais/html/na-dir/usenet/advertising/how-to/part1.html

http://www.cis.ohio-state.edu/hypertext/faq/usenet/usenet/advertising/how-to/part1/faq.html

 

One company that was suckered in by a bulk e-mail company received 35 responses to the addresses in the body of the message, and 100% of them were negative. Additionally the ISP that hosted them received 15 complaints asking for them to terminate their service. UUNet received 50+ complaints about this UCE.

And where they *should* advertise : http://www.cs.ruu.nl/wais/html/na-dir/finding-groups/general.html

Additional business links:
http://www-personal.umich.edu/~jmm/papers.html#efi - Economic FAQ about the Internet

http://www.si.umich.edu/Classes/555/resources/si555syllabus.html - Electronic Commerce

http://www.si.umich.edu/Classes/555/resources/addition.html - Additional Resources

 

If you don't get a proper response from the postmaster, remember, Whois - rs.internic.net is your friend. See the section labeled "Converting that IP to a name" for more information on Internic.

This *should* get you a person to talk to & their personal e-mail address. If you don't get any response from that postmaster, then you should try the provider to that site. This gets a little trickier, but a traceroute should show you the upstream provider, and from there you can try contacting the postmasters of *that* site.

Any non-profit organization (like a University) should be very happy to help get rid of a spammer if the non-profit organizations resources are being used to spam a for-profit business. The IRS can take their non-profit status away for such things. Talk to the legal council at the non-profit organization if you don't get a positive response from the postmaster.

Worst case, a site can be UDP (Usenet Death Penalty) out so that other sites stop accepting news or even e-mail from that site. They are cut off from the net. Decisions like this are discussed in the news group news.admin.net-abuse.misc .

If the spammer site has problems trying to figure out where the spam came from, they can *always* get help from the denizens of news.admin.net-abuse.misc, but have them take a look at their logs first and see if they see something like (Thanks to help from Michael):

My news logs (for INND) are:

$ cd /usr/log/news

$ ls

OLD expire.log news.err unwanted.log

errlog news news.notice

expire.list news.crit nntpsend.log

and here is my syslog.conf:

## news stuff

news.crit /usr/log/news/news.crit

news.err /usr/log/news/news.err

news.notice /usr/log/news/news.notice

news.info /usr/log/news/news

news.debug /usr/log/news/news.debug

but, what they need to remember, is they HAVE TO LOOK QUICK!. INND expire puts all these logs in OLD, and recycles them, and expires them at the 7th day (and gzips them), i.e., OLD/:

ls -l news.?.*

-r--r----- 1 news news 181098 May 23 06:26 news.1.gz

...

-r--r----- 1 news news 319343 May 17 06:29 news.7.gz

so... to grep an old log looking for sfa.ufl.edu:

(the {nn} is how many days ago, 1 is yesterday, 2 is 2 days ago, etc)

cd {log/OLD}

gunzip -c news.1.gz | grep sfa.ufl.edu | more

 

 


Hoaxes, Fraud on the Internet and   Back to top of page
The MMF (Make Money Fast) Posts

There are many hoaxes and frauds on the Internet. No different than RL (Real Life). For example there is a letter circulating about "dying boy wants postcards" (Craig Shergold) which is no longer true. Same as with the Blue Star LSD addicting children hoax. See Urban Folklore FAQ at :

http://www.urbanlegends.com/classic/craig.shergold/craig_nyt.html

http://www.urbanlegends.com/classic/blue.star.tattoos/blue_star_lsd_faq.html

A complete Urban Legends listings (It is big) : http://www.urbanlegends.com/afu.faq/index.html

 

Some other hoax pages:
http://www.symantec.com/avcenter/hoax.html - Symantec Hoax Page

http://chekware.com/hoax/ - Scams and hoaxes page

http://www.icsa.net/services/consortia/anti-virus/alerthoax.shtml - Hoax

http://www.mercurycenter.com/svtech/news/indepth/docs/virus110399.htm

http://kumite.com/myths/myths

http://ciac.llnl.gov/ciac/CIACChainLetters.html - Chain Letters

http://www.snopes.com/spoons/faxlore/billgate.htm - All about the Bill Gates Hoax chain letter that was followed by a hoax letter from The Gap, Bath & Body Works, Old Navy, Abercrombie & Fitch and probably just about any company you can imagine.

http://www.vmyths.com/ - Virus Myths

http://www.hoaxkill.com/ - Look on the site and see if an e-mail is a hoax and if you can't find it forward your e-mails to hoaxcheck@hoaxkill.com and they will look at it for you. If it is a hoax send it to hoaxkill@hoaxkill.com and they will notify everyone in the e-mail that the message is a hoax

http://www.faqs.org/faqs/net-abuse-faq/scams/ - Hoaxes and Scams

And why Disney is *not* giving away 13,000 free trips, why Bill Gates is not collecting e-mail addresses (and many other hoaxes): http://www.deja.com/article/406150013

 

My usual response goes something like:

Quote part of the hoax)

Hi! My name is Janelle McCan, Founder of the Gap. I am offering
thirty five dollar gift certificates to every seven people you send this to.

If you ever get an e-mail that tells you to forward it to other people, it is *almost certainly* a hoax. Specifically if it tells you about a "new virus" or free money. Before you send it along *please* look it up by going to http://www.google.com/ and typing words from the e-mail into the search line, like (in this example) and the word hoax:

Gap gift certificates e-mail hoax
Sorry. This is a hoax. See: http://www.snopes.com/inboxer/nothing/billgate.htm

Plus, if the Gap could trace your e-mails, don't you think the Government could do the same and wouldn't that make you worry *just* a bit? Not that they aren't trying, see: http://www.zdnet.com/anchordesk/stories/story/0,10738,2606926,00.html

But anyway, there are no free Gap certificates, no free $1,000 bills from Microsoft or any free trips to Disney. Sorry.

PLEASE read about the Gullibility Virus. This is a very funny editorial to be passed along to your friends who send you all these kinds of hoaxes : http://www.virtualsalt.com/warning.htm

end of hoax message

 

There has been some discussion that such things should be canceled because they exceed the BI 20 index. They are untrue and they waste bandwidth.

A partnership of the National Association of Attorneys General, the Federal Trade Commission and The National Consumers League : http://www.fraud.org/

Call 1-800-876-7060 or fill out an on-line scam sheet: http://www.fraud.org/info/repoform.htm

http://www.ifccfbi.gov/ - Internet Fraud Complaint Center

http://www.ifccfbi.gov/strategy/howtofile.asp
How to file a complaint - "It is important that you keep any evidence you may have related to your complaint"

http://www.ifccfbi.gov/cf1.asp - File a complaint

http://www.junkemail.org/scamspam/ - FTC ScamSpam - uce@ftc.gov

http://www.ftc.gov/bcp/conline/edcams/dotcon/index.html FTC Scam Page

The Better Business Bureau has a web site at: http://www.bbb.org/

 

Hoaxes and scams :
http://directory.google.com/Top/Society/Issues/Fraud/

http://HoaxBusters.ciac.org/

http://www.scambusters.com/

http://www.wired.com/news/politics/0,1283,39298,00.html - A scam if you download a program you may pay $250 in telephone charges.

http://www.nwfusion.com/newsletters/sec/2001/00680235.html - Article on Chain e-mail, pyramid schemes, fraud

http://www.dcn.davis.ca.us/~btcarrol/skeptic/pyramid.html - Robert Todd Carroll's history of pyramid frauds

Virus updates, scams and hoaxes:
From Security Wire Digest ( http://www.infosecuritymag.com/newsletter )

 

MTX-TESTING E-MAIL SCAMS USERS   Back to top of page
A scam artist has been making money
off gullible users by sending a virus alert about testing for the MTX Worm. The email advises users to call a 900 number, which costs $2.69 per minute, for a recorded message that instructs users to visit three antivirus Web sites--sites that provide AV definitions free of charge. Always check virus alerts and possible hoaxes against hoax web sites or legitimate antivirus authorities, such as Sophos, Trend Micro and TruSecure.

http://www.vmyths.com/

http://www.sophos.com/

http://www.trendmicro.com/

http://www.trusecure.com/

 

Robert Heinlein has a saying "TANSTAAFL"
(There Ain't No Such Thing As A Free Lunch).
If it looks too good, it probably is.

http://www.deja.com/article/518601356 - Article on "HOW TO CONVERT $99 INTO $588 AS MANY TIMES AS YOU WANT" fraud

There is also a fraud promising you millions of dollars from a "government official" in a small country with a "secret" bank account, but all he needs to transfer the money to you is:

(a) Your Company’s Name and Address

(b) Your full Name(s), Telephone, and Fax numbers (Private and Company)

(c) Your Bank Name, Address, Account number, Telex and swift code (if any).

If you send this information,
they have all the information they need to drain your account of all money that is in there.
See:  http://home.rica.net/alphae/419coal/news1998.htm

http://home.rica.net/alphae/419coal/ - How to contact the US Gov't about this scheme

Send scams to 419.fcd@usss.treas.gov (Put No Monetary Loss in the header if you haven't lost any money)

http://www.scambusters.org/NigerianFee.html - How the fraud works

http://www.cbintel.com/nigeriafraud.htm

http://www.byte.com/column/vox/BYT19990707S0001

 

In the United States :
The U.S. Securities
and Exchange Commission web page (stock solicitations, stock manipulation by sending out spam after buying a stock to get others to buy the stock and increase the price) http://www.sec.gov/enforce/comctr.htm or Email: enforcement@sec.gov

http://www.sec.gov/consumer/iemmtips.htm - Pump and Dump tips

http://www.sec.gov/news/netfraud.htm - SEC prosecutions

Net Securities scam: Report to cyberfraud@nasaa.org

 

The Food and Drug Administration : http://www.fda.gov/opacom/backgrounders/problem.html

Medical Items: US Food and Drug Administration - MedWatch - Medwatch@OC.FDA.GOV

I sent Medwatch a spam about a "miracle fat removing cream" and I received the following, so for non-prescribed drugs I guess you reroute to the following:

Thank you for your comments.
The office of MedWatch does not look into this type of complaint. This information may be given directly to FDA via the web. Please go to http://www.fda.gov/. Click on: Buying Medical Products Online. Scroll down to the bottom of the page and click on: Notify FDA About Problem Websites. http://www.fda.gov/oc/buyonline/buyonlineform.htm

Make Money Fast is a pyramid (or Ponzi) scheme where you are in a chain of people wherein you send money to a few people and try to recruit others to send money to you. Basically if it even remotely smells like a MMF scheme it is illegal (even tho' many of the MMF schemes "claim" to have been looked at by a lawyer or checked by the United States Postal Authorities).

 

For a list of countries where Make Money Fast is illegal see :
http://www.stopspam.org/usenet/mmf/mmf_table.html

http://www.stopspam.org/usenet/mmf/

http://ga.to/mmf/

Scams can be found at places like : http://ga.to/mmf/currency.html

Please, only report MMFs in news.admin.net-abuse.misc if they're spam and you've seen it in lots of groups and / or the postmaster/user are defiantly stupid.

MMFs should be reported to the user and their postmaster and the following :

Where to send complaints to in Australia:
Ministry of Fair Trading
P O Box 6355
EAST PERTH 6536

 

In Canada I believe that the applicable Canadian description can be found at :
http://www.rcmp-grc.gc.ca/html/commerc.htm

And from the Canadian Department of Justice server ( http://canada.justice.gc.ca/ ):

STATUTES OF CANADA, C, Competition - PART VI OFFENSES IN RELATION TO COMPETITION - Definition of "scheme of pyramid selling" - Section 55.1

EXTRACT FROM THE CANADIAN CRIMINAL CODE

Chain-letters
206. (1) Every one is guilty of an indictable offense and liable to imprisonment for a term not exceeding two years who . . .

Pyramid Schemes
55.1 (1) For the purposes of this section, "scheme of pyramid selling" means a multi-level marketing plan whereby ...

 

United Kingdoms:
Consumer Affairs and Competition Policy Directorate 2
Department of Trade and Industry, 1 Victoria Street, London, SW1H 0ET
Tel: 0171 215 0344

Have a booklet called 'The Trading Schemes Guide' which is very useful indeed and explains the UK legal details on these things,

 

In the United States, you should write the Federal Trade Commission Ms. Broder ( bbroder@ftc.gov ). For more info on pyramid schemes use pyramid@ftc.gov

To find your nearest postal inspector in the USA, see URL http://www.usps.gov/ncsc/locators/find-is.html

California MMF law : http://www.leginfo.ca.gov/cgi-bin/calawquery?codesection=pen&codebody=endless

 

DOES ANYBODY HAVE POSTAL INSPECTOR ADDRESSES FOR OTHER COUNTRIES THAT PONZI / MMF SCHEMES ARE ILLEGAL IN?

Another type of fraud is one where the spammer sends out a HTML message with a message / URL link that says "try a new game". When you click on the URL there is nothing related to the original message. What the spammer has (at the very least) done is gotten some money for himself by you clicking on his "click to pay" URL. Worst case the spammer may have taken advantage of a security hole in your browser and done something nefarious. Bottom line, do not click on the spammers URL, look at the HTML and complain to the upstream provider.

 

 


Trying to catch the suspect still logged on   Back to top of page

If you think you know a machine close to the spammer,
you can change your default DNS lookup server (and get *lots* more info ;-)) by :

$ nslookup

server wb3ffv.abs.net

Default Server: wb3ffv.abs.net

Address: 206.42.80.130

ls -d kjl.com

[wb3ffv.abs.net]

kjl.com. SOA kjl.com dns-admin.abs.net. (10 21600 3600604800 86400)

kjl.com. NS ns1.abs.net

kjl.com. NS ns2.abs.net

kjl.com. MX 10 abs.net

kjl.com. SOA kjl.com dns-admin.abs.net. (10 21600 3600604800 86400)

If you are quick enough, you can see if the spammer is still on by :

rusers rust.nmt.edu

And you might get :

kuller ray timbers jweinman timbers john timbers rayzer

 

Assuming that the spammer is from ingress.com you can expand the Spammers UserID (some sites have expn / vrfy turned off) by:

telnet ingress.com smtp

Trying 199.171.57.2 ...

Connected to ingress.com.

Escape character is '^]'.

220 ingress.com Sendmail 4.1/SMI-4.1 ready at Sun, 22 Oct 95 15:13:39 EDT

expn krazykev

250 Lipsitz Kevin krazykev@kjl.com

We connect to port 25 (smtp) and issues an expn command. Looks like krazykev@kjl.com is being used as a maildrop for this user. I'll would send my complaint to postmaster@kjl.com as well (not that it would do any good in Krazy Kevin's case... but the reply to your e-mail might be amusing).

To find out the Mail Exchange records, do a nslookup for the MX records only. You can then look up the expansion of the postmaster or root to see who they really are. For example :

% nslookup

set type=mx

gnn.com

gnn.com preference = 20, mail exchanger = mail-e1a.gnn.com

gnn.com preference = 10, mail exchanger = mail-e1b.gnn.com

% telnet mail-e1a.gnn.com smtp

220 mail-e1a.gnn.com ESMTP Sendmail 8.7.1/8.6.9 ready at Thu, 11 Jan 1996 12:54:26 -0500 (EST)

expn postmaster

250-wross@ans.net

250 gnnadvisor@mail-e1a.gnn.com

expn root

250-mitch@ans.net

250 gnn-monitor@ans.net

 

Duncan tells us 80% of sites that have EXPN and VRFY disabled are "vulnerable" to the following technique. The risk factor is not exactly huge it can only be used to test whether an address will bounce at the tested box.

$ telnet localhost 25

Trying 127.0.0.1...

Connected to localhost.

Escape character is '^]'.

220 domain.name.you.want.to.know.about ESMTP Sendmail 8.8.8/8.7.3; Mon, 5 Jun

2000 17:54:21 GMT

EHLO my.computers.name.here

250-my.computers.namme.here Hello admin@localhost [127.0.0.1], pleased to meet

you

250-8BITMIME

250-SIZE

250-DSN

250-ONEX

250-ETRN

250-XUSR

250 HELP

MAIL FROM:dps@my.mx.record.was.here

250 dps@my.mx.record.was.here... Sender ok

RCPT TO:jkfhsdi@domain.you.want.to.know.about

550 jkfhsdi@domain.you.want.to.know.about... User unknown

RCPT TO:dps@domain.you.want.to.know.about

250 dps@domain.you.want.to.know.about... Recipient ok

QUIT

221 domain.name.you.want.to.know.about closing connection

Connection closed by foreign host.

(The names of the computers have been changed to protect spammer's accounts and my mailbox. Naturally you would not normally probe your local machine this way.)

This obviously only works when you are talking to the machine that actually delivers the email, so pull out your copy of nslookup find the MX records, and be sure to use the best MX. I sometimes use this method to test for abuse, which is probably an alias--this method can not distinguish between aliases and accounts.

 

You can use the 'host' command. It's really simple:

% host -t any domain.name

This will give you anything your name server can find out.

% host -t ns domain.name

 

This tells you the name servers.
Not all systems have host, but it's a small program which should be easy to compile (like whois).

The command "last" will tell
where the spammer logged on from last, but it has to be done by a user from that site.
For example :

last imrket4u

Would produce :

imrket4u ttypf ip30.abq-dialin.hollyberry.com Fri Sep 15 00:27 - 00:34 (00:06)

imrket4u ttyq8 ip30.abq-dialin.hollyberry.com Fri Sep 15 00:19 - 00:20 (00:01)

imrket4u ttyqc abq-ts1 Thu Sep 14 20:42 - 22:21 (01:39)

imrket4u ttyqc rust.nmt.edu Thu Sep 14 18:39 - 18:41 (00:01)

imrket4u ttypb abq-ts1 Thu Sep 14 17:55 - 17:57 (00:02)

 

 


Filtering E-Mail BlackMail,   Back to top of page
procmail or News with Gnus

Filtering with BlackMail. This is free software that works with Mailers Smail, Sendmail, Qmail or Fetchmail under the OSes: Aix, various BSD, Irix, Linux, NeXTStep 3.x, Solaris, SunOs, SVR4:

http://bitgate.com/spam/ - By Ken Hollis (Not me ...)

Or

http://www.jsm-net.demon.co.uk/blackmail/source

Get the procmail FAQ :

http://www.ii.com/internet/faqs/launchers/mail/filtering-faq/

or

http://www.best.com/~ii/internet/faqs/launchers/mail/filtering-faq/

http://www.ii.com/internet/robots/

or

http://www.best.com/~ii/internet/robots/

Procmail ruleset :

http://sepwww.stanford.edu/oldsep/joe/AntiJunkEmail.html

Or read about it when it is posted to :
Newsgroups: comp.mail.misc , comp.mail.elm , comp.mail.pine , comp.answers , news.answers

Subject: Filtering Mail FAQ

 

Bob tells me that Eudora Pro has a good filtering capability. You can filer based on who you send e-mail to, known spammers, etc. Enough filters and you may see hardly any Spam. Claris E-Mailer, likewise, has a filter option.

Brian has a Gnus scorefile from the Internet blacklist :
http://www.cs.ubc.ca/spider/edmonds/usenet/gnus/BLACKLIST

Or his example global scorefile :
http://www.cs.ubc.ca/spider/edmonds/usenet/gnus/SCORE

Many news readers have a "kill" file that will filter out the posts from either a certain user-id, or posts with certain titles. Each news reader is unique. You might wish to read the help file on the subject of kill files.

 


Rejecting E-Mail from domains that continue to Spam   Back to top of page

Spamfilters can be found at:

http://www.io.com/~johnbob/jm/index.html

http://www.samiam.org/spam/index.html

http://www-new.hrweb.org/spambouncer/

 

List of spammers: http://www.samiam.org/spam/spammers.txt   http://www.idot.aol.com/preferredmail/

Or look at a page on how to block e-mail :  http://www.nepean.uws.edu.au/users/david/pe/blockmail.html

Also how to stop your mail server from being a Spam Relay : http://maps.vix.com/tsi/

Sendmail patch that permits filtering by envelope sender and recipient as well as by Received: lines, header recipient (To: friends@public..) and enables refusing of relaying _before_ transmission of the message: ftp://ftp.hiss.org/pub/sendmail/

 

Ask your admin to add the following to their sendmail.cf. This will reject all mail that continues to come in from domains that only send out spam. This is a group effort from many admins :

Modify your sendmail.cf in the following way.

1. Setup a hash table with the domains you wish to block:

# Bad domains (spam kings)

FK/etc/mailspamdomains

 

2. Add the following rules to S98 (be sure that there are three lines (i.e. the lines are not split up) and be sure to put a TAB character between the $* and the $#error, not a space) :

### Spam blockage

R$* @$*$=K . $* $#error $@ 5.1.3 $: "Your domain has been blocked due to spam problems. Contact your administrator."

R$* @$*$=K $* $#error $@ 5.1.3 $: "Your domain has been blocked due to spam problems. Contact your administrator."

3. Make your hash table. Here is a very small example :

moneyworld.com

globalfn.com

 

Mail that comes in from any of these domains will be returned to sender with the error. If the sender is bogus, it will bother the postmaster at the bad domain in an appropriate manner.

Keep in mind that *ALL* email from these domains will be blocked. This is really only a good solution for domains that are setup by spammers for spamming. Blocking something like aol.com, although it may seem initially attractive, would cause problems for legitimate users of email in that domain. Compile your list after careful verification that these domains fit the above description.

 

 


Misc. (Miscellaneous)       Back to top of page

Origins of Spam

The history of calling inappropriate postings in great numbers "Spam" is from a Monty Python skit (yes, it is very silly... see http://www.ironworks.com/comedy/python/spam.htm ) where a couple go into a restaurant, and the wife tries to get something other than Spam. In the background are a bunch of Vikings that sing the praises of Spam. Pretty soon the only thing you can hear in the skit is the word "Spam". That same idea would happen to the Internet if large scale inappropriate postings were allowed. You couldn't pick the real postings out from the Spam. See:

http://www.geocities.com/~hkentcraig/HowInternetSpamGotItsName.html

Geek cartoons, some anti-spam cartoons mixed in:
http://www.userfriendly.org/cartoons/archives/

To join a discussion list for Spams, send a message to listserv @ internet.com

In the body of the message type : subscribe spamad your_name your_affiliation

 

Or a real mailing list for the discussion on spamming and about what is and/or isn't possible in dealing with this problem. If you would like to join the mailing list send mail to majordomo @ psc.edu with the following message in the body :

subscribe spam-list [preferred address]

Black listed Internet Advertisers : http://math-www.uni-paderborn.de/~axel/BL/ (Europe)

Oldmilk tells us the alt.spam Commandments :

1) Thou shalt not post binaries to a non binary group.

2) Thou shalt not post "sPaM this l00zer" to alt.spam

3) Thou shalt not post to inform us for the thousandth time that this group was started to discuss the fine spiced ham product from Hormel.

4) Thou shalt not spam this newsgroup.

5) Thou shalt not post on a topic that has nothing to do with spam fighting.

6) Thou shalt not harass any regular poster here, lest your ass be spanked to rosy hue.

7) Thou shalt not attempt to make any straw man arguments that spam is good.

8) Thou shalt read the newsgroup before posting.

 

 

First off, the only CORRECT way to "SPAM" the net       Back to top of page

http://www.spam.com/

http://www.spam.com/fc.htm - SPAM Fan Club

http://www.spam.com/ci/ci_in.htm - Spam, SPAM and the Internet ... Use "Spam" when referring to Internet Unsolicited E-Mail, ONLY use "SPAM" (all CAPS) when referring to the Hormel Product.

Show SPAM Gifts http://coyote.co.net/spamgift/

Or for the free SPAM recipe Book ($1.00 postage and handling) :

SPAM recipe Book, P.O. Box 5000, Austin, MN 55912

Or for SPAM merchandise and apparel call 1-800-LUV-SPAM

SPAM Sites (the food) / The Church of Spam :

http://pemtropics.mit.edu/~jcho/spam/ - SPAM Haiku

http://www.go2net.com/internet/useless/useless/spam.html

http://www.iconnect.net/home/jstrong/spam.html

http://www.rsi.com/spam/

http://www.rsi.com/spam/spam-recipes.html - SPAM Recipes

http://www.spam69.demon.co.uk/spam.htm

http://www.stampo.com/spam.html

 

 

A conversation with a spammer       Back to top of page
I was amused. First time I had ever spoken with one.
I also forgot to mention (in our very short conversation) that his World Wide Web service would be deleted (which it was) :

Me (7:04 PM): I got your spam. By Monday morning all your accounts should be canceled. That would be your AT&T account, your Hotmail account and this AOL account. You are welcome. Bye.

GS711 (7:05 PM): snip - Expletive Deleted

Me (7:05 PM): Thank you very much. You should learn how to advertise correctly on the Internet.

Me (7:06 PM): If you do it correctly than you won't have to run and hide.

GS711 (7:06 PM): thanks for letting me know who you are

Me (7:06 PM): Who am I? :-) ...

Me (7:06 PM): BTW, all your Spams will be reported by many other people other than myself ...

(He signed off)

 

And another exchange with a spammer: http://x.deja.com/article/607067261

A Spammers Soliloquy. I had to keep this one because it was actually very creative (unexpected from a spammer) :http://ddi.digital.net/~gandalf/spammersoliloquy.html

And a final note to spammers (I try not to make too many "personal" statements in this FAQ ...). It is best not to be such a pain that the Geeks find an intense interest in you. They are almost certainly smarter than you, at the very least they are smarter in the ways that the Internet works. The worst thing for you, however, is that they usually have no life and can easily make you "their life".

 

 


How *did* I get this unsolicited       Back to top of page
e-mail anyway?

Unfortunately just posting a message to a news group can get unsolicited e-mail. Some spammers "harvest" e-mail addresses by stripping e-mail return addresses out of messages people post. Try posting to alt.test a few times. You will get not only a few autoresponder messages (that is how it is *supposed* to work) but also a few unsolicited pieces of e-mail. The solution to this is to "mung" your address when you post by adding in extra characters (like "Spam") in your return address. You then put in your signature something like "Remove the word Spam from my e-mail to contact me". See:

http://www.private.org.il/harvest.html - How spammers harvest addresses

http://home.cnet.com/software/0-3227888-8-6602372-1.html - Riskiest e-mail behaviors on the Net

http://members.aol.com/emailfaq/mungfaq.html - Address Munging

http://www.applelinks.com/articles/2001/07/20010730122944.shtml - converting email addresses to "digital entities"

 

Another way to get e-mail is to have a World Wide Web page. Some spammers just start a web spider (a piece of software that just traverses World Wide Web pages and collects information) going and collect e-mail that way. To prevent your e-mail from being harvested, you can "mung" your web e-mail.

Yet another way for spammers to verify your address is real is to have multiple unique pages to their site so that when you click on the URL they provide, they know that you (and only you) got that URL. See: http://cnn.com/2000/TECH/computing/01/14/email.privacy.idg/index.html

Pierre suggests that when putting a mailto URL in a web page, precede and follow it with "%20". When someone clicks on it, it will merely put spaces, which will be ignored, around the address, but when a spammer harvests the address, it will have a %20 in it, which will render it undeliverable.

For additional munging see: http://www.powerup.com.au/~mfleming/antispam/webmung.html

or  http://members.aol.com/emailfaq/mungfaq.html

 

A suggestion of some nasty little HTML items to have in your WWW page (invisible, of course) are :
A mailto:HREF=

or if your server allows "server-side includes" (and .shtml) :

a mailto:href= var="REMOTE_ADDR"-- "anti spambot/a

 

Also you might include a mail to news gateway like the following so that the Spam is posted to Usenet :
See http://www.sabotage.org/~don/mail2news.html for mail to news gateways.

A mailto:HREF=

Or

A mailto:HREF=

Or

A mailto:HREF=

Note : You should note on your World Wide Web page that these links should *not* be followed by Lynx users, as they will see them no matter how you choose not to display them on a graphical interface. The last few in the below list are particularly not nice as they execute commands on a UNIX host. Substitute root@[127.0.0.1] with any of the following :

postmaster abuse root admin postmaster@localhost abuse@localhost root@localhost admin@localhost postmaster@loopback abuse@loopback root@loopback admin@loopback

`cat /dev/zero /tmp/...`@localhost

;cat /dev/zero /tmp/...;@localhost

`umount /tmp`@localhost

;umount /tmp;@localhost

`halt`@localhost

;halt;@localhost

 

 


Can I find the persons name and       Back to top of page
phone from an e-mail address

The short answer is no, not unless the person isn't very smart. The only person that can definitivly tell you who owns that email address is the ISP (i.e. rr.com, digital.net, etc). They will most likely not tell you this information unless you have a warrent from the police forcing them to do so. You *might* find something if you search for any e-mail addresses that they used and see if it pops up any information:

http://www.google.com/ - Search the Internet

http://groups.google.com/ - Search Usenet

 


How To Respond to Spam       Back to top of page    Back to page contents

Howard reminds us :
Note to all: NEVER follow up to a spam. NEVER. Express your indignation in mail to the poster and/or the
postmaster @ offending.site, but NEVER in the newsgroups!

Karen asks:
But what about the newbies who look at a group, see lots of spam and ads, see NO posts decrying them, and conclude that ads are therefore OK?

Ran replies :
When it gets bad, you'll usually see some "What can we do about this?" threads. That's a good place to attach a reply that tells people why it's bad, and what they can, in fact, do.

Austin Suggests:
At the risk of attracting flames, let me suggest an exception to Howard's law. A followup is allowed if the following 3 conditions hold.

1) The offending article is clearly a SCAM (for instance, the *Canada* calls with the Seychelles Islands phone # scam)

2) No one else has followed-up with a posting identifying it as a scam (in other words, no 'Me too' warnings)

3) It is unlikely to be canceled soon, either because it seems to be below the thresholds, or it is in a local hierarchy that doesn't get cancels, or Chris Lewis is on vacation in the Seychelles Islands. If all three conditions are met, a followup that X's out the contact information , severely trims the contents and identifies the post as a scam is exempt from Howard's law.

Bill's and Wolfgang's addition :
4) Follow-ups should be cross posted to news.admin.net-abuse.misc _and_ the groups of the spam, but Followup-To: *MUST* be set to news.admin.net-abuse.misc *ONLY*

_or_

post a follow-up and *SET* Followup-To: alt.dev.null.

In the first case change

Subject: Important FREE $$$

to

Subject: Spam (was Re: Important FREE $$$)

and include the original Newsgroups and Message-ID line, so the professional despammers will immediately find what you're talking about. Do not post unless you're absolutely sure that you can do all that properly. Also 1) - 3) do apply.

If you see the same article with different Message-IDs in several groups, collect the _complete_ headers of each article and check news.admin.net-abuse.misc if it's already been reported. If not, start a thread with Subject: Spam (was Re: original Subject) in news.admin.net-abuse.misc or news.admin.net-abuse.usenet . Include all of the headers and as much of the body of one article as you see fit.

Shalon adds:
One note here: in the soc.subculture.bondage-bdsm group, we have 3 or

4 netcops who *do* follow up each spam message with header, whois,

traceroute, and contact address info so that those in the group who do not have the technical skills to determine this can complain. It's an unmoderated sex-related newsgroup which has almost no spam -- so it would appear that the technique works extremely well.

 


Firewalls and protecting your computer       Back to top of page

If your computer is constantly connected to the Internet (DSL, cable modem, thru a corporate connection) you should have *some* kind of software or hardware that monitors to keep hackers out.

Something I put together about firewalls in general: http://ddi.digital.net/~gandalf/firewall.html

CERT has released a white paper designed to help technical folks spread the word to home users about Internet security: http://www.cert.org/tech_tips/home_networks.html

A description of what a firewall looks for / can tell you is at: http://www.robertgraham.com/pubs/firewall-seen.html

 

Review and explanation of firewalls: http://grc.com/su-firewalls.htm

An example of personal firewall software is: http://www.zonelabs.com/ - Free for personal use

http://www.finjan.com/ - Surfguard Free for personal use (protects against malicious web pages)

http://www.networkice.com/

 

The problem with some of these types of software is that they are "technical" when they report an "attack" and the "attack" may or may not be worth noting. Network Ice (Black Ice) seems to work fairly well IMHO, but again you will need to examine each "attack" and see what it really is before complaining to a provider.

Bottom line, if you are constantly connected to the Internet (or even if you dial up for long periods of time) you should either have a firewall in your network, or run software like the above.

 

 


Revenge - What to do & not to do       Back to top of page

No matter how much we hate Spam and how much we dislike what the spammers to our quiet little corner of the Universe known as the Internet, Spam is not illegal (yet). If you try anything against the spammers, please * do not * put yourself in risk of breaking the law. It only makes them happy if you get in trouble because you were trying to get back at them.

The reason why spammers use "throwaway" accounts is because they know the e-mail account will be deleted. They usually provide either another e-mail address or a name / phone number or postal address so that prospective "customers" can be contacted. Be sure to complain to the postmaster of all e-mail names provided to make sure that this route is inhibited.

There are sites dedicated to revenge like http://www.spamcentral.tsx.org/

You can ask the Attorney General of a state whether or not that business is licensed in that state, and who runs the business. I looked up a business out of Nevada and found :

http://www.naag.org/ - National Association of Attorney Generals

http://www.state.nv.us/ag/ - We welcome any comments or concerns from you regarding Attorney General matters. If you would like a response from this office, please provide your name, address and telephone number, with your electronic inquiry and this office will respond to you by mail.

Write to : aginfo @ govmail.state.nv.us

 

Look the business name / owner up on the WWW for Las Vegas NV :
http://sandgate.co.clark.nv.us:8498/businessLicense/blindex.htm

 

Which gave me the following info for the spammer "ROAD TO WEALTH INC":
http://sandgate.co.clark.nv.us:8498/servlet/BusinessLicense?instance=blotdetl&license_number=000144-533-3

And see if they are paying the correct taxes: http://www.state.nv.us/binn/license.htm

Nevada Department of Taxation
555 E. Washington Ave.
Suite 1300
Las Vegas, NV 89101
PH: (702)486-2300
FAX: (702)486-2373
City of Las Vegas

Department of Business Services
P.O. Box 1900
400 Stewart Avenue
Las Vegas, NV 89125
(702)229-6281

 


Telephoning someone       Back to top of page

Calling someone once is fine. If enough people are irritated at the spammer and they all call the 1-800 number the spammer provides, the spammer will get the idea (sooner or later) that it is costing them more in irate people (and most especially loss of business) and it is not worth it to spam.

Do not dial any phone numbers more than once from your home. Phone harassment is * illegal * and you * can * be prosecuted in court for this. Even tho' the caller id blocking code (may be *67 or *71 or some other code) prevents your number from being displayed on their telephone at home if they have caller ID, *57 will give the phone company the number, *69 will dial back the phone number via automatic call back.

If it is a 1-800 number there are two problems.
First they can *always* get your phone number, and secondly it may *not* be a toll free number.
You may be charged for calling a 1-800 number.

Likewise, do not call collect using 1-800-COLLECT or 1-800-CALL-ATT from home, once again this can be traced.

Austin comments : I would say that calling a listed non-800 number *once* collect to voice a complaint is not harassment, but justified. They sent you a postage due message, didn't they? If they don't want to accept collect calls, they should say so - and if they do, you should be a responsible person and not do it again.

AT&T Information for 1-800 numbers is 1-800-555-1212, but that only helps if you know the company name you are trying to call. Also, you can try searching for a 1-800 number (you do not have to know the company name) at : http://www.anywho.com/tf.html

 

Other telephone search mechanisms:

http://expertx.com/Free/xPhone/Locate.htm - Where that phone number is located

http://www.zip2.com/

http://www.bigbook.com/

http://www.switchboard.com/

http://www.555-1212.com/

http://www.anywho.com/areacode/areacodes.html - Tells you where in that state that phone number is located

 


Snail Mailing someone       Back to top of page

Likewise, one well thought out letter sent to the spammer might help convince the spammer not to do this again. Especially if the spammer was part of a corporation that didn't realize the detrimental effects of spamming the Internet.

If you decide to deluge the spammers postal address by filling out one or two "bingo" (popcorn) postage paid cards in the technical magazines (by circling a few dozen "product info" requests per card & putting on printed out self sticking labels with the spammers address), or by putting preprinted labels on postage paid cards that come in the mail in the little plastic packages, don't organize a public campaign (that they can point to) against the spammer in the newsgroup.

 

Scott also reminds us :
Since this is the "Spam FAQ", I'd like to point this out: You're basically Spamming the company offering information in a magazine. It costs companies money, not the one you're spamming. They get a free pile of junk which is easy to throw out. In other words, this may be harming third parties more than the intended target. I'm not trying to be Mr. Nice Guy, just trying to point out an important technicality.

Organizing a campaign against the spammer could lead to the spammer trying to get a cease & desist police order against the organizers. Likewise, FAXes that are inverse pages (black background on white letters) to a spammer could probably give you problems.

 


1-900, 1-800, 888, 877 and 1-###                  Back to top of page
may be expensive long distance phone calls

http://www.ftc.gov/bcp/conline/pubs/tmarkg/nine.htm - 1-900 explained

http://www.ftc.gov/bcp/conline/pubs/services/cramming.htm - Mysterious Phone charges

Be very careful when dialing a 1-800 or any "toll free" number you are not familiar with. It may end up being a very expensive mistake. Remember to dial these numbers from a phone booth so that your home phone will never be charged. Another reason to call from a pay phone is so that the spammer cannot get your home phone number. Even if you are "Unlisted" when you call a toll free number the spammer gets your phone number.

 

 

If the ad says "Procall", it is a large service bureau for 1-900 numbers in Arizona. When you call a pay-per-call number, there should be a recorded intro that will give a customer service number. That *should* connect with a live person.

I would like to thank Eileen at the FTC for kindly answering my questions about 1-900 & 1-800 phone numbers.

Paraphrasing what she e-mailed me :

When a 1-900 number is advertised, the price must also be disclosed (this may be found at 16 CFR Part 308).

When calling a 1-800 number that charges, there must be an existing subscription agreement between the buyer and the seller

http://www.ftc.gov/ Federal Trade Commission Home Page

http://www.ftc.gov/bcp/telemark/rule.htm Telemarketing Sales Rule

http://www.ftc.gov/bcp/conline/edcams/telemarketing/index.html - Telemarketing information / scams

http://www.ftc.gov/bcp/conline/fraud.htm Reporting fraud (from the "Online Scams page)

 


Junk Mail - The Law       Back to top of page

http://www.jmls.edu/cyber/index/spam.html - Collection of legal spam items

http://www.vtwctr.org/casewatch/

http://192.41.4.29/index.html - 'Lectric Law Library

http://spamlaws.com/

Kevyn tells us that : In many countries, forgers of headers can be prosecuted. This is the equivalent of forging a postmark and delivering it yourself. When someone sends out spam with forged headers, he or she clearly:

a) knows that what they are doing is wrong, and that they can be punished for it

b) is clearly attempting to evade detection and punishment.

 

For Norwegians, these pages may be interesting: http://www.datatilsynet.no/

(Datatilsynet is a government controlled organisation, made to protect people's right to privacy. This page explains that if someone wants to advertise by email or SMS messages, they need prior consent from the victims)
http://odin.dep.no/bfd/norsk/aktuelt/pressem/004051-070038/index-dok000-b-n-a.html

You should also read Title 47 of the United States Code, Section 227. There is a FAQ at cornell.law.edu for the text of the law (gopher or ftp or http://www.law.cornell.edu/uscode/47/227.html ), and you can use DejaNews to read the USC 47 thread on news.admin.net-abuse.misc to make up your own mind (it invariably comes up) or you can look at :
http://www.cybernothing.org/docs/code47.5.II.txt

In Washington (State) (for example) fax laws (RCW 80.36.540 - Telefacsimile messages) define "telefacsimile message" in such a way that could be interpreted to include E-mail. It was not originally written to cover E-Mail, but that is for the courts to decide :-). California regulates it thru Section 17538(d) of the Business and Professions Code.

http://www.newsfactor.com/perl/story/11103.html - Washington State's highest court upholds anti-spam law.

 

Spammers that have actually been prosecuted. See:
http://www.bibliotech.net/spammer.html    http://www.oneworld-design.com/nospam.html

In California (Quoted from http://spam.abuse.net/ ): Spamming to or from California e-mail service providers against their policy is now a civil offense under California Business and Professions Code Section 17538.45. If you run a California-based e-mail service provider, you need to notify your customers of the law and your anti-spam policy in order to be eligible to collect damages of $50 per message.

Jeff tells us the California Code referring to spam (CA Bus. Prof. Code Sections 17538.4 and 17538.45) may be found through entering "17538" into:

http://www.leginfo.ca.gov/calaw.html (A pretty authoritative source)

That search pointed to:
http://www.leginfo.ca.gov/cgi-bin/waisgate?WAISdocID=705326548+0+0+0&WAISaction=retrieve

 

Also see:
http://www.netatty.com/spam.html - Sue a California spammer

The Virginia law : http://leg1.state.va.us/000/cod/code51.htm

The Washington State Law : http://www.wa.gov/ago/junkemail/

Spammers successfully sued - http://www.woodyswatch.com/windows/archtemplate.asp?4-13#watchdog

The Federal Computer Fraud and Abuse Act : http://www4.law.cornell.edu/uscode/18/1030.html

 

Additional Resources - Lots Of Links and a *really* good book

The latest & greatest version of the Spam FAQ is found at:
http://ddi.digital.net/~gandalf/spamfaq.html

(or http://home.digital.net/~gandalf/spamfaq.html )

Or *nicely* HTML'ed at:

http://www.cs.ruu.nl/wais/html/na-dir/net-abuse-faq/spam-faq.html

http://fuzzo.com/spam_faq.htm

or

http://www.faqs.org/faqs/net-abuse-faq/spam-faq/

Or the archive at:

ftp://rtfm.mit.edu/pub/usenet/alt.spam/

ftp://rtfm.mit.edu/pub/usenet-by-hierarchy/news/admin/net-abuse/misc/

This is addition to the most excellent Net Abuse FAQ
(posted to news.admin.net-abuse.misc, alt.current-events.net-abuse etc...), brought to you by
J.D. Falk jdfalk @ cybernothing.org :

http://www.cybernothing.org/faqs/net-abuse-faq.html

http://samspade.org/d/nanaefaq.html - news.admin.net-abuse.email FAQ

 

http://www.abuse.net/books.html - Spam Books

A most excellent book for novices and System Admin's alike, much more in depth than this FAQ. A full 191 pages of how to fight Spam. Hopefully if they sell enough then this book will stay updated :

Stopping Spam - Alan Schwartz and Simson Garfinkel ISBN : 1-56592-388-X - $19.95
O'Reilly & Associates - 90 Sherman St., Cambridge MA 02140 707-829-0515

Or :

http://stopspam.oreilly.com/ Spam cancellation notice (spam guidelines) :

http://spam.ohww.norman.ok.us/notice.htm

http://www.cm.org/ for info on NoCeM

http://www.ews.uiuc.edu/~tskirvin/faqs/spam.html

 

Net abuse jargon:

http://www.ncf.carleton.ca/ip/freenet/subs/complaints/spam/jargon.txt

http://www.deja.com/article/391150606

 

Software to track the headers / eliminate Spam for you       Back to top of page

http://mirrors.cylink.net/tucows/mac/macintosh.html - Mac software

http://samspade.org/t/ - Sam Spade WWW Spam tools - Excellent!

http://samspade.org/classic/ - Classic version

http://www-oss.fnal.gov/~kschu/fnnews.html - INND PERL spam filter written by Jeff Garzik (Version 3)

http://www.areianet.gr/IRIX_Spamshield/ - Spam Block for IRIX (SGI) based on KAI's spamshield 1.40

http://www.cix.co.uk/~net-services/library/ - Windows Spam Hater

http://www.exit109.com/~jeremy/news/cleanfeed.html

http://www.julianhaight.com/spamcop.shtml - Spam Cop - Does the header analysis for you.

http://www.neoworx.com/home122share.asp - NeoTrace - helps to find any IP number, and possibly the name, address, telephone number and Email contacts of the provider.

http://www.netdemon.net/ - 30+ spam tools ...

http://www.newapps.com/appstopics/Win_95_Anti-SPAM_Tools.html

http://www.spamhippo.com/

http://www.spammerslammer.com/ - Works with windows e-mail programs that uses pop mail

http://www.ssi-us.com/remove - A project to clean your e-mail from spammers list - You decide if it is good or bad ...

http://www.vipul.net/ricochet/ - automated spam tracing and reporting agent

http://andrew.triumf.ca/pub/security/ - UNIX Tools

http://andrew.triumf.ca/pub/security/reporter/ - Report wide scans

 

To FTP spamhl.exe Send the following E-Mail:       Back to top of page

TO: bitftp @ pucc.princeton.edu

BODY: open ftp.compulink.co.uk

cd /pub/net-services

get spamhl.exe

quit

 

Your Daily Spam News:

Spam@MAIL-ME.COM - Web: http://spam.concordia.ca/

Subscribe to Spam-News : join-spam-news @ mailshield.com

or - nanas-sub @ cybernothing.org

http://www.spam-news.com/

http://www.spamhippo.com/cgi-bin/newsspam - Top Spam Sites

 


Spammers and how to stop them       Back to top of page

http://abuse.net/spam-l - Improve your spam-fighting skills

http://abuse.sourceforge.net/   http://spam.sourceforge.net/ - Anti-spam support site

http://combat.uxn.com/spamhaus.html - spam havens listing

http://come.to/the.lumber.cartel - TINLC - There Is No Lumber Cartel

http://dir.yahoo.com/Computers_and_Internet/Communications_and_Networking/Electronic_Mail/Junk_Email/

http://headlines.yahoo.com/Full_Coverage/Tech/Spam_Wars/ - spam news

http://home.att.net/~marjie1/ - Spam killer central

http://home.att.net/~marjie1/faq.htm - FAQ and gives how to view headers (about half way down)

http://home.att.net/~marjie1/Glossary.htm - Glossary of terms

http://i.am/Spam.Anti/ - Spam Anti!

http://members.aol.com/bombagirl/freeware/email4u.txt - getit4u.txt has a Spam section

http://members.aol.com/macabrus/cpfaq.html - CyberPromo Saga

http://members.tripod.com/~cyberstalked/hb140.html - Maryland Anti-Harassment bill

http://members.tripod.com/~cyberstalked/story.html - Stalked by The Woodside Literary Agency

http://members.tripod.com/~JOWazzoo/ConsumateSpamLinks666-FAQs.html Consummate FAQ's page

http://members.tripod.com/~JOWazzoo/ConsumateSpamLinks666.html - Consummate Spam Links Page

http://morehouse.org/hin - Internet Security

http://persona.www.media.mit.edu/judith/Identity/IdentityDeception.html

http://rvl4.ecn.purdue.edu/~cromwell/lt/468.html - Internet Security

http://slashdot.org/articles/99/08/02/129213.shtml - ISP sues spammer

http://spam.abuse.net/spam/

http://spam.abuse.net/spam/howtocomplain.html

http://viper.law.miami.edu/~froomkin/articles/oceanf.htm Regulation of Computing and Information Technology

http://www.connect.ab.ca/~rkinf/spam.htm - Spam Reduction Page

http://www-db.aol.com/corp/news/press/view?release=531& - AOL wins against Spammers

http://www-fofa.concordia.ca/spam/complaints.shtml - Complaint Addresses

http://www.abuse.net/cgi-bin/list-abuse-addresses - Complaint

http://www.antionline.com/ - Internet Security

http://www.ao.net/waytosuccess/nospam.html

http://www.ao.net/waytosuccess/spamnews.html

http://www.cabal.net/jason/index.html - A spammer tries to sue the Cabal (TINC)

http://www.cauce.org/ - Trying to legislate against
http://www.ecofuture.org/ecofuture/jnkmail.html - How to Get Rid of Junk Mail, and Telemarketers

http://www.claws-and-paws.com/spam-l/ - Improve your spam-fighting skills

http://www.claws-and-paws.com/spam-l/tracking.html

http://www.coachnet.com/soho__21.htm - Small Office / Home Office Newsletters Anti-Spam Articles for business

http://www.coachnet.com/soho__22.htm

http://www.coachnet.com/soho__29.htm

http://www.cs.purdue.edu/coast/hotlist/ - Internet Security

http://www.cybercrimecorp.com/ - CyberCrime Corp Hi-Tech Crime Prevention and Investigation

http://www.faqs.org/faqs/by-newsgroup/news/news.admin.net-abuse.email.html

http://www.faqs.org/faqs/net-abuse-faq/

http://www.hostedscripts.com/scripts/antispam.html - A script to generate e-mail addresses

http://www.internetwk.com/columns/frezz020199.htm
A good article on why the Internet should be self governing WRT Spam

http://www.junkemail.org/scamspam/ - "Help stop Scam Spammers!"

http://www.kclink.com/spam/ - A fight to bill Spammers

http://www.looksmart.com/eus1/eus53832/eus53833/eus225492/eus282819/eus278700/r?l&igv& - Spam link list

http://www.mcs.com/~jcr/junkemail.html

http://www.msgto.com/ - spam free e-mail
Asks first-time unsolicited senders of email to prove they're human and not a spambot.

http://www.nags.org/

http://www.onelist.com/subscribe.cgi/anti-spam - Anti-Spam mailing list

http://www.ot.com/~dmuth/spam-l - Maintainer of the Spam-L FAQ

http://www.petemoss.com/

http://www.phase-one.com.au/fravia/pageadvi.htm - Stalking the spammer Enemy

http://www.robertgraham.com/ - Infosec / computer security page

http://www.sengir.demon.co.uk/spam_sites.html - Where spammers get their software

http://www.sengir.demon.co.uk/uf000359.gif - A computer contemplates spam (see http://www.userfriendly.org/static )

http://www.spamcon.org/ - Resources to help Recipients, Marketers, Sysadmins and Legal pros

http://www.spamgirl.com/email.htm

http://www.spamroundtable.com/

http://www.stanford.edu/~edhou/StanfordSpamFAQ.html

http://www.stopspam.org/email/headers/headers.html - More Reading Headers

http://www.studio42.com/kill-the-spam/index.html - "I am sick of Spam and I want it to stop"

http://www.sunworld.com/swol-08-1997/swol-08-junkemail.html - Sunworld Anti-Spam

http://www.usenet2.org/ - A Usenet with no Spam

http://www4.zdnet.com/anchordesk/story/story_index_19970819.html - Special Spam Fighting Edition

 

E-Mail headers and                      Back to top of page
tracing tools FAQs and links

ftp://info.cert.org/pub/tech_tips

http://crash.ihug.co.nz/~bryanc/ - Mac WhatRoute

http://eddie.cis.uoguelph.ca/~tburgess/local/spam.html

http://home.earthlink.net/~laser3/simon.html - Yet another newbie guide

http://kryten.eng.monash.edu.au/gspam.html

http://members.aol.com/emailfaq/emailfaq.html

http://members.aol.com/emailfaq/resource-list.html

http://t2.technion.ac.il/~s2845543/yanig.html - Also yet another newbie guide

http://www-fofa.concordia.ca/spam/tools.html - Macintosh Spam fighting

http://www.crl.com/~sjkiii/news-admin-net-abuse.html

http://www.deja.com/article/420339665 - Forgery FAQ

http://www.deja.com/article/436881631 - How spammers get your E-Mail address

http://www.elsop.com/wrc/nospam.htm

http://www.exit109.com/~jeremy/news/antispam.html - Spam Software

http://www.rahul.net/falk/index.html#howtos

http://www.spam-archive.org/ - A collection of email-Spams.

http://www.ultranet.com/~gmcgath/selfdefense.html

http://www.webfoot.com/advice/email.biblio.html - General E-Mail info

http://www.winsite.com/win3/winsock/page6.html - Windows Internet Utilities

http://www.winsite.com/win95/netutil/index.html - Win 95 Net Utils

http://www.winsite.com/win95/netutil/page11.html - netcop / netlab95.zip

 

Spam Info in other languages:                              Back to top of page

http://cwisdb.cc.kuleuven.ac.be/pisa/nl/spam.htm - Netherlands

http://inews.tecnet.it/articoli/aprile98/Netsurfing9804a.html - Italian

http://kulichki-lat.rambler.ru/moshkow/SECURITY/stopfash.txt - Russian

http://member.nifty.ne.jp/usr/negi/news.html - Japan

http://member.nifty.ne.jp/usr/negi/newsgroup0.html - Japan

http://people.frankfurt.netsurf.de/Wolfgang.Kynast/nospam.htm - German Anti-Spam links ...

http://perso.magic.fr/roumazeilles/spamantf.htm - Spam Anti! French

http://www.alkar.net/moshkow/html-KOI/SECURITY/stopfash.txt - Russian

http://www.despaml.interrob.de/ - German Anti-Spam Mailing List

http://www.droit.umontreal.ca/~labbee/ - French (Canadian)

http://www.ethereal.ru/~avk/anti-ad.html - Russian spam & headers page

http://www.euro.cauce.org/ - Many languages

http://www.euro.cauce.org/en/index.html - English

http://www.nextel.no/kundesenter/hjelp/guider/901645506.5885.html - Norway

http://www.online-recht.de/vorent.html?LGBerlin980514 - German Anti-Spam and costs

http://www.rewi.hu-berlin.de/~gerlach/falsche-email-adressen.html - German False E-Mail FAQ

http://www.snafu.de/~laura/de.admin.net-abuse.mail.txt - German net abuse FAQ

http://www.student.hro.nl/0445746/ - Dutch anti spam site

Translate from/to English French, German, Spanish, Portuguese, Italian (etc.)

http://babel.altavista.com/translate.dyn

or

English to French:

http://translate.google.com/translate?hl=fr&sl=en&u=http://ddi.digital.net/~gandalf/spamfaq.html

English to German:

http://translate.google.com/translate?hl=de&sl=en&u=http://ddi.digital.net/~gandalf/spamfaq.html

English to Italian:

http://translate.google.com/translate?hl=it&sl=en&u=http://ddi.digital.net/~gandalf/spamfaq.html

English to Spanish:

http://translate.google.com/translate?hl=es&sl=en&u=http://ddi.digital.net/~gandalf/spamfaq.html

 

Or why Netabuse is bad :

http://cnn.com/TECH/computing/9808/10/tastyspam.idg/

http://www.fraudbureau.com/articles/consumer/article14.html - The cost of spam

http://www.angelfire.com/co2/spamjamr/index.html - Good commentary on why SPAM costs

http://www.nwfusion.com/news/2001/0104spamspam.html - Time and cost of SPAM

http://www.nwfusion.com/news/2001/0104spambust.html - Two busted for Spam fraud / envelope stuffing

http://www.nwfusion.com/columnists/2001/0416gibbs.html
?Logic? of a spammer and why (if everybody did it) you would get 1,370 e-mails per hour

 

Protecting your reputation in Cyberspace                    Back to top of page
How To / How Not To communicate on the Internet?

http://www.nwfusion.com/newsletters/sec/2001/00322091.html - Part 1

http://www.nwfusion.com/newsletters/sec/2001/00380626.html - Part 2

http://www.nwfusion.com/newsletters/sec/2001/00408507.html - Part 3 - Why not to spam

http://www.nwfusion.com/newsletters/sec/2001/00408551.html - Part 4

http://www.nwfusion.com/newsletters/sec/2001/00450966.html - Part 5

http://www.nwfusion.com/newsletters/sec/2001/00477475.html - Part 6

http://www.nwfusion.com/newsletters/sec/2001/00519056.html - Part 7

http://www.nwfusion.com/newsletters/sec/2001/00477474.html - How Not To Send Out An "Alert"

 

Equal time, The spammer's viewpoint        Back to top of page
(Why Spam is good?)

http://www.juicycerebellum.com/spam.htm

http://listen.to/spammers - Spammers Speak

http://members.theglobe.com/SpamSucks/spamspeak.html - Spammers Speak

http://x.deja.com/article/484286843 - Gerald Kohler ( gkohler @ worldnet.att.net ) argues for spam, with some good rebuttals. Click on "Thread" then click on message 8 then click on next in thread to follow the conversation.

Opinions from one spammer (I wouldn't trust much of what is said in these pages if anything at all ...):

http://www.marketing-2000.net/

http://www.marketing-2000.net/legal.html - Bulk E-Mail - Is It Legal? "Many of these anti-spammer extremists do not have regular jobs" (Hmm ... I guess my 50+ hour a week high tech job doesn't count?)

http://www.marketing-2000.net/survpage.html - Bulk E-Mail Marketing guide

http://www.marketing-2000.net/testify.html - Testimonies

Of course feel free to send your comments to
escalate @ marketing-2000.net  concerns @ marketing-2000.net or questions @ marketing-2000.net

 

What the alt.binaries.slack Organization has done to fight Spam :

http://www.sputum.com/spit/Main.htm      http://www.shreve.net/~cuthulu/sputum/

And the Alt.Gothic Special Forces:  http://www.legendsmagazine.net/pan/agsf/index.htm

Proud to be a NetScum (Many anti-Spammers have been added by the spammers) :
http://www.bostonphoenix.com/supplements/TheNet/fall97/NET_SCUM.html

http://www.algebra.com/~ichudov/images/netscum/

http://www.netscum.org/

http://www.aldeberan.org/netscum/index.html - NetScum Site Recreated

Disclaimer :
I am not a lawyer, 80% of the Internet is bull, free advice is worth every penny you paid for it :-). Brought to you via News since November 1995.

------------------------------------------------------------------

Do not meddle in the affairs of wizards for they are subtle and quick to anger.

Ken Hollis - Gandalf The White - gandalf @ digital.net - O- TINLC

WWW Page - http://ddi.digital.net/~gandalf/

Trace E-Mail forgery - http://ddi.digital.net/~gandalf/spamfaq.html

Trolls crossposts - http://ddi.digital.net/~gandalf/trollfaq.html      Back to top of page


 

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