Quick Start

Bounce Mail Manager
Program Help Files

1. Win 95,98 does not support bouncemailmanager

2. Freeware will retrieve and delete unlimited bounce email from the mail server and can manage 100 bounce per mailbox X 10 POP3 SMTP mail servers or mailbox accounts.

If you can't find what you need here,
check it-up at the
Support site.

Quick Start

To retrieve bounced emails, an account must
be created...
Select: >File >New Account

1. Enter an: >Account name

2. Enter the bounce mailbox email address, incoming mail (POP3) server, account name login and password.

3. Run Check Mail and retrieve bounced emails.

Notes: You must be online with bounced mails in the mailbox, normal mails will be ignored and deleted. The program will not access the mail server with invalid entries like: /:] # %={+!~?>, wrong ID, password, etc. If unable to access mail server, check the Log File error info.

Notes: BounceMail Manager will not expire and the retrieval (quantity) of bounced from the mail server are not restricted.
An unregistered version: Only the first 100 bounced will be displayed, exported and the <Back--Next> data button inactive.

End of: Quick Start


Product Info

HELP Files

eMail Manager











ISPs are know to block or barred email domain for sending non-existing mails to their account holders repeatedly, because spammers often uses software to bulk generate email addresses for spamming. It is recommended to delete mails from your database after being bounced 4 to 6 times.

4 to 6 times? A bounced does not necessarily means that they are invalid--due to various reason like; inappropriate message header, busy mail servers, filtering devices that stimulate a "Hard bounced", auto responder, mailbox full or busy, server timeouts, concurrent connection limits, etc.

If you are getting one or more error messages like; 501, 502, 503--refered to as "Hard or Soft bounce". The usual source of failed mailing is that many ISPs mail server have requirements for outgoing (From:) or return (Reply To:) email address, etc.

Most of the time, bounced are due to your mail server identifying itself as an internal mail, for example: or by using invalid email in the REPLY TO: or FROM: field, web-based email with no MX Records or the FROM: field email address being different from the login IP address, etc.

Every ISP's have their own standards and ways to bounce and filter spam--if your mails consistently fails, the underlying factors could be serious, like: black-listed email domain due to yours or your ISPs mail server being an "Open Relay", etc.

Undeliverable or bounced mails are not necessarily invalid--why did mail servers bounce them in the first place? There are many cases where customers had reconfirmed that their emails are valid, yet they were bounced. Most bounced can be avoided--for full info about bounced and how to overcome it.

Inspired by necessity

BounceMail Manager is designed for maximum flexibility for managing bounced--the ultimate tool for consistent removal of bounced email addresses without compromising valid customers' database.

Engineered with Ai-Intelligent

BounceMail Manager engineered Ai-Intelligent Bounce logic--recognizes bounced and ignore: Normal, Reply: and Autorespond Reply: mails. It is an automated process that extricate bounced mails by scanning them against its compiled data logic from worldwide international mail servers bounced failure notification format.

Make new friends and keep the old.
One is silver the other's gold.
The wisdom of this American folk song, expressed the notion that keeping a customer is cheaper than to gain a new one.

End of: Introduction























Start-up settings

Select: >File  >Start-up Settings
To make start-up changes on the program default values.

Outgoing mail (SMTP) - Default port 25
Incoming mail (POP3) - Default port 110
Server Timeouts (seconds) - Default 30 seconds
Use Default Values - Revert back-to default values

Start program minimized on task bar
To start-up program minimized at the taskbar.

Start the program "Active"
Select non-active (OFF) if you don't want the program to check for bounced at start-up.

Check for mails every (minutes)

Automatically check for bounced mails at preset time.
The setting is global and for all accounts.

Display 1000 mails at a time
It is to "break-up" large database into different pages for faster on-screen data display and to reduce system resource requirements.

Restore Saved Values to restore default values

Apply to effect changes made.

End of: Start-up-settings


New Account

Select: >File  >New Account to create a new account.

Create New Account

Enter an account name not exceeding 25 characters.

Email Address for Incoming mail (POP3) Server

Mail servers automatically bounce and return undeliverable mails to the sender FROM: email address, this is the email address that you should direct all your bounced.

Incoming mail (POP3) server
The name that identify your mail server, example: myemaildomain.com or mail.myemailbox.aol.jp etc.

Account Login Name and password
Account Name Login ID, Password, required to access your POP3 mail server.

Read me: The program will not access the mail server with invalid entries like: /:] # %={+!~?>, wrong ID, password, etc. If unable to access mail server, check the Log File error info

Use secure authentication are not required, for retrieving bounced. It is included, in preparation for the upgrade that have an auto-responder to send and receive mails for "Subscribe or Unsubscribe"-- and some mail server requires confirmation of the user ID for mails being sent-out.

End of: Creating a New Account





























Administration display is the default screen after creating an: Account (right) view, retrieved bounced emails (center) and (left) server real-time communication log while online.
Account, Mail Server - indicates that the data being displayed is from that particular account and mail server
468 - indicates total bounced mails for current account
Delete All - delete all email database in current account
Email Addresses - bounced emails in current account
Change, Check Mail OFF - to turn OFF or ON checking for bounced mail for this particular account

Tips: to check for bounced mails with a particular account, click "Change" to turn-off checking mails for any account.

Newly retrieved bounced will display a Recurrence of 1 to indicate a single bounce. Duplicate bounced retrieved will overwrite data to display a Recurrence of 2 and so on.

It is quite common for mails to be bounced due to various reasons like: busy mail servers etc. It is recommended to export retrieved bounced for deletion from your original database, after they have bounced between 5 or 6 times.

Read me: All mails with recurrence from 10 will be in red.

<Next - Back>  Page 1 of 1
The total quantity of bounced email database displayed per page can be changed at Start-up-Settings. It is to "break-up" large database into different pages for faster on-screen data display and to reduce system resource requirements.
<Next-Back> function not applicable on an unregistered version and bounced displayed, limited to 100


Real-time log

Real-time communication log with the mail server while retrieving bounced mails--will not be active (no movement) if it is not checking for bounced mails or while off-line.

Read me: Real-Time Log will automatically refreshed when your click anywhere within the program and then revert back to it. Therefore, you will be seeing an empty screen if it is not checking mail at that moment.

OFF (Stop)
To stop checking mail for all accounts.

Run Check Mail
Clicking "Run Check Mail" will check for bounced mails immediately for all accounts, unless a particular account have been disable Check Mail OFF - After checking the last account, the program revert back to the preset timing cycle and check for mails in a continuous loop.

Read me: If you have selected: Start program active and autocheck for mails and while the program is checking mails, the OFF (Stop) button is clicked--it will stop for the current session only (for all accounts)...

...and then auto check for mails again based on your "Preset time interval"--in a continuous loop, starting with the first account.

If you have "Start program non-active" and...
Click Run Check Mail button, the program will check for mails immediately, even in "Non-Active (OFF)" position.

And after checking the last account--the program will not check for mails again (1 cycle only) until you...
(1) Click check mail button again or...
(2) Activate "Start program active".

Delete an account
Highlight an account My News Letter at the Treeview
Select >File  >Delete Account


End of: Administration info


Export Bounced

Export bounce
is accessible after an account has been created by clicking Export Bounce at the Treeview.

Export all bounce
Export all bounced database in current displayed account.

Read me: During the data export process, the program will not allow any function "Freeze-up", until after the data export process have completed--which may takes some time, if the data exported is large, about: 2 minutes with a "2 GHz Pentium 4" CPU while exporting 50,000 email addresses.

Export all bounced and delete
To export all bounced data in the selected account and delete them (will not delete data in other accounts).

Export based on Recurrence
Export bounced emails based on Recurrence value of the current displayed account.

Export based on Recurrence and delete
Export bounced email addresses based on Recurrence value and delete them from the selected account.
Means that: If a Recurrence value of 5 is input, all bounced email addresses found greater than 5 will be exported and deleted from the selected account database and all recurrence email data from 1 to 4 remains.

Export to MSAccess data files by selecting an existing database or the program auto Create a new Data file with Emails:DateTime extension, ie: Emails:2812200210.5

Export to Text or CSV File
Exporting to text (.txt) or (.CSV) Comma Separator Value file by selecting a directory and the program auto-creates an Emails:DateTime file extension, ie: Emails:2812200210.5

Read me: If the bounced emails database being exported is larger than 40,000 email addresses (900 kb), the program auto-creates additional extension Emails:DateTime files.

Read me: During the data export process, the program will not allow any function "Freeze-up", until after the data export process have completed--which may takes some time, if the data exported is large, about: 2 minutes with a "2 GHz Pentium 4" CPU while exporting 50,000 email addresses.

Read me: Freeware version can only export up-to 100 email or a runtime error 1000076 will be displayed.

Export to MSSQL server
Incompatible data field size. If your data field can accept only 50 characters--exported emails data having more than 50 characters will be cut-off based on your data field size.

Click Export button to transfer emails database.


End of: Export of bounced

Mail Server

After creating an account, the Mail Server can be accessed by clicking on it at the Treeview.

You can edit the mail server data displayed here--they are the same data input, when the account was created.

Notes: When an email message is sent-out, recipients mail server bounce undeliverable mails to the sender FROM: email address. If you have input the wrong incoming mail server, the program will not be able to retrieve them and delete the normal mails or if the fields contains invalid entries like: /; ] # %={+!~?>, wrong ID, login password, etc.

End of: Mail Server setup

Log File

After creating an account, the Log File can be accessed by clicking on it at the Treeview.

The log file maintains only error communication log records between the program and the mail server, successfully retrieved bounced will not be logged (recorded). For more info about error messages--see Log File error info


End of: Log File Info












Useful Information

  • Q? What's the difference between our own mail server undeliverable mails and a bounced email?
    Undeliverable from your own mail server are mails
    that can't be sent out. Bounced are mails sent-out successfully and returned by recipients mail servers.

  • Q? Why not segregate bounced into 501, 502, 503 etc. or into HB, SB, etc., (Hard or Soft bounced)?
    A. There are no standard mechanism for reporting mail system errors--with different mail server using their own delivery report description that indicates several other error conditions, like: 550 Requested action not taken. Not a gateway. Relaying prohibited, not local host. This address not allowed. Mailbox unavailable, etc. Therefore, marking bounced as HB or SB base on such error report will be inaccurate.

  • Q? Can a dial-up 28.8 kbps modem be used with BounceMail Manager?
    A. Yes. BounceMail Manage only scans retrieved bounced mails "Raw" header contents and will be as fast as the modem or mail server can delivers them.

  • Q? How fast does the program process bounces?
    A. Between 1,000 and 4,000 bounced mails per hour depending on the connection throughput and device used, ie: 28.8 kbps dial-up, ISDN, ADSL, Cable, etc.
  • Q? What causes inconsistent retrieval speed?
    A. Inconsistent retrieval speed are usually due to connection method, connection throughput, mail server throughput, Internet throughput, etc.
  • Q? Can I run BounceMail Manager on a network.
    A. It is a stand-alone application. However, bounced email database can be exported to client-server MSSQL network but not via TCP/IP

  • Q? Is BounceMail Manager a spyware?
    A. No. No, adv, nag screen, pop-up or down, etc. You can use it as long as it server your requirements.

  • Q? What happens if an AUTO-responder reply to my ezine and it gets into the bounced mailbox?
     A. Ai-Intelligent Bounce logic will detect it as a normal mail and delete it from the mail server with a log report: Reply email address

  • Q? What happens if an AUTO-responder forward my ezine to another email address and got bounced?
     A. It will be considered as a FW (forwarded) mail and the forwarded email address retrieved.

  • Q? Can BounceMail Manager be configured to keep non-bounced in the mailbox for retrieval?
    A. No. It is recommended to provide a separate email address for your recipients to reply to, for example:
    Please *do not* click reply to this ezine, it uses a
    no-reply@goodzimail.com and no personnel's is assigned to manage it. If you wish to contact us, please click here: service@goodzimail.com - thank you :-)

  • Q? Can BounceMail Manager retrieve bounced sent by; BCC:, CC:, FW: Auto-respond FW:, etc?
    A. BounceMail Manager cannot retrieve the correct bounced emails sent via BCC:, CC:, FW:, etc.

  • Q? Does the program check mail servers for bounced on all accounts concurrently?
    A. Each account mail server are checked individually one by one and the cycle is (looped) repeated --depending on the (user) preset time cycle.

  • Q? What happens if a bounced comes attached with a virus, etc?
    A. Your system will be not exposed to any virus because Ai-Intelligent Bounce logic scans only the mail "Raw" header contents, attachments are ignored and deleted from the mail server.

  • Q? How does BounceMail Manager determines the correct bounced email address?
    A. There are no
    standard mechanism for mail system reporting mail errors--resulting in a large verity of MIME delivery RFC 822 status report format that renders auto-retrieval of bounced difficult. However, BounceMail Manager engineered Ai-Intelligent Bounce logic scans bounce against its data logic complied from worldwide international mail servers bounced failure notification.

  • Q? Can you show me some examples of international world wide bounced email notification failure?
    Votre message Objet: n'a pas =E9t=E9 distribu=E9 au destinataire: Utilisateur saless=5F13 non recens=E9 dans le Carne= t d'adresses public...

    A. Failed to deliver to SMTP module (domain.com) reports: DNS Loop: MX-record smtp.ixavazr.com...

    A. Notifica sullo stato del recapito generata auto-maticamente. Recapito non riuscito per i seguenti destinatari...

    A. The following addresses had permanent fatal errors (reason: 550 Host unavailable)...

    A. Dies ist eine automatisch erstellte Benachrichtigung +APw-ber den Zustellstatus. +ANw-bermittlung an folgende Empf+AOQ-nger fehlgeschlagen...

    A. A copy of your message is being returned to you due to difficulties encountered delivering your mail...

    A. Le nom du destinataire n'est pas reconnu
    L'identificateur MTS du message original est: c=fr;a=
    ;p=svp;l=INTRX1022140342YR7CWL MSEXCH:IMS: SVP:SIEGE:INTRPRX1 Destinataire inconnu...

    A. The e-mail address could not be found. Perhaps the recipient moved to a different e-mail organization..

    A. ESTA INFORMACION PUEDE SER DE UTILIDAD PARA ENTENDER EL ERROR O PROBLEMA el mensaje no pudo ser entregado debido a una condición temporal; este mensaje de error se   reporta cuando el buzón del destinatario no tiene espacio disponible para alojar el mensaje...

    A. Nize jsou kopie hlavicek vasi zpravy/Return-Path:
    (qmail 3597 invoked); unknown (HELO) by a.smtp.cz

    A. Hola !! Soy mail el programa de correo de oto.efor. es. Lo siento. No fue posible enviar tu mensaje a la siguiente dirección. Este error es permanente. Lo he intentado pero me rindo. vpopmail (#5.1.1) Una copia del mensaje está debajo de esta línea...

    A. Het hieronder vermelde bericht kan niet bezorgd worden. De opgegeven gebruiker is niet bekend binnen dit domein...

    A. Der Name des Empfängers wurde nicht erkannt.
    Die MTS-ID der ursprünglichen Nachricht ist: c=de;a=
    ;p= in;l=PROXY0220308WVZGS7X MSEXCH:IMS: CMI:PROXY (001C05A6) Unbekannter Empfänger...

  • Q? What happens to all the bounced mails, after the program have retrieved them from the mail server?
    A. Bounced mails will not accumulate in the mailbox nor reside in your system because they are deleted immediately after the program have initiated the "end session" command to the mail server.

  • Q? What happens if the Internet connection terminate or got cut-off while in session with the mail server without the program initiating "end session"?
     A. Mails marked for deletion will remains in the mailbox and retrieved again on the next session. Sudden disconnection or "Cut-off" usually occurs, with unstable line connection and dial-up modem.

  • Q? What is the maximum number of bounced email database can the program manage?
    A. Depending on your system resources--the program database extensions have no preset limit.

  • Q? What happens, if invalid characters like: / # %={+!~?>, wrong ID, password, etc. was entered into the Mail Server fields when creating an account?
    A. The program will not be able to access the mail server--see "Log File error info" for diagnostic info.

  • Q? The program is unable to access some of the mail server account?
    A. The mail server is down, busy, etc. or due to invalid characters, like: / ] # %={+!~?>, wrong ID, password, etc. Check the "Log File" for diagnostic error report or ensure that check mail is not "OFF".

    A. The email domain mail server is down, busy, etc.

  • Q? The program cannot access any mail servers?
    A. Please check your firewall, routers, connections or look at the "Log File" for diagnostic error report or ensure that the check mail is not in "OFF" mode.

    A. The email domain mail server is down, busy, etc.

  • Q? What happens when BounceMail Manager encounters mail server timeouts or busy, etc?
    A. To avoid unnecessary interruption the program continues with the next account and check the account again on the next looped cycle.
  • Q? Why was the SMTP mail object included in the program--there seems to be no requirements for it?
    A. It is for the "Subscribe/unsubscribe" text message auto-responder to be included with the next upgrade.

  • Q? The program have retrieved 100 bounced, but displayed only 92 mails with no error log report?
    A. Some bounced are having "Recurrence" due to:

    1. Mails that was sent twice or were bounced a few times--some mail servers makes multiple delivery attempt with a failed delivery report for each failure.

    Recipients having a few different email addresses in your database that was "Auto-respond FW:" to a single email address that got bounced.

    2. The same email addresses were residing in your database and was mailed twice or more.

  • Q? We have made only one mailing, yet some bounced mails are having very high recurrence?
    A. Some mail server will make multiple repeat attempts to deliver a mail for days or weeks--if the user mailbox is full, busy, etc.--followed by a mail notification for each failed attempt.

  • Q? The program have retrieved some unusual emails?
    A. Mail host inserting its domain "server ID" between the bounced email address domain to identify itself.

    A. Mail server anti-spam filter bounced mail with inserted text in between the original mail domain.

    A. A verification spam filter system auto-responder email address that requires sender reply confirmation.

    Recipient have auto-respond FW:, BCC:, or CC: to friends and was bounced.

  • Q? I have experienced some "RunTime Error" message, is it due to the program or Windows?
    A. These error notes are due to the program detecting minor irregularities like: corrupted files allocation tables, etc. when "Windows" was shut-down abruptly, try "Windows" disk defragmenter and/or scans disk.

    A. The program was re-installed without un-installing it first, therefore, some files were not completely overwritten and may have been corrupted.

  • Q? I can't find the answer required, what should I do?
    A. Please visit our support website


Log File error info

  • Q? Why are there so many connection errors in the log file--while in session with the mail server?
    A. While in session, errors like: disconnection, etc., are due to line drop, server busy, network congestion, etc. The program auto-attempt 12 reconnection, failing which--it will move on to the next account.
  • Q? What is the meaning of log error message like: Error checking message -32
    A. The number -32 correspond to the log file error message report, see error log file message (below).
  • Q? What is the most common log file error report?
    A. No email address found and Reply email found; the reasons are:
    1. A normal mail, therefore, no email address found

    2. A bounced mail without an email address

    3. An auto-respond Reply: mail (on vacation, etc.)

    4. Recipients replying to your broadcasted eZine
  • Q? Any particular reason for mail servers to bounce emails without the sender mail address?
    A. Perhaps, to prevent further spam--many spammers uses software to generate random email addresses.

    A. Perhaps, they are using a version of mail Daemon program that is serving its purpose.

    A. Perhaps, the system administrator feels that the current mail server error reporting format is working well and don't need "fiddling" or upgrading.

Q? At the "real-time" log, what's the meaning of:
Checking message 345of  948 Attempt:1 or 2 or 3?
A. Checking message 345of  948 means that the program is retrieving the 345th bounced mail out of a total of 948 mails residing in the mailbox.

A. Attempt:1 or 2 or 3 -- Means that; while in session with the mail server for message 345--it got disconnected and the program makes Attempt: 2 to continue the session.

Upon Attempt: 3 and fails, it will move-on to the next 346th mail and again if it fails--it will attempt to reconnect to the mail server and display a log message: Connecting to mail server--the above process is repeated (and if still unable to connect, it move-on to the next account) and if the connection is successful and the same problem persists--it make the same 3 attempts and again if it fails (total of 6 attempts), the program will skip the mail server and move-on to the next account....

If the next account is also having the same problem usually these problem occurs when the mail server is busy, down, line-drop, network congestion etc.--the program will again repeat the above (6 attempts) process and move-on to the next account and so on--therefore, you will get to see quite a lot of error attempt: on the log file.

Read me: If you are having different mail account and if they are all using the same mail server email domain--the program will not be able to connect to all of them, if that particular email domain mail server is down or busy.

Notes: Successfully retrieved bounced are not recorded into the log file, only errors or unsuccessful attempts.


Bounce Mail Manger log file error messages

0 If the send method of the SMTP Object is returning 0 then it means the mail server accepted the e-mail with no error message.
1 An exception has occurred. (Disconnected from the Internet, etc.)
2 Failure reading file (error occurred when the mail object was reading the file).
3 In progress. The process has run out of memory.
4 An error has occurred due to a problem with data being sent to the mail server during a session.
5 Error parsing. There was a problem initiating the conversation with the mail server. Ensure the setting of the Domain property is correct.
6 There was an error terminating the conversation with the SMTP mail server.
7 Cancelled. The “From” address was not formatted correctly or was rejected by the SMTP mail server. Some SMTP mail servers will only accept mail from particular addresses or domains. SMTP mail servers may also reject a “From” address if the server can not successfully do a reverse lookup on the “From” address.
8 Connection lost. An error was reported in response to a recipient address. The SMTP server may refuse to handle mail for unknown recipients. If the mail server you are sending to does not allow relaying you may get this error as well. Some Mail servers require you to log in before sending messages
9 Exception. There was an error connecting to the SMTP mail server (due to undergoing maintenance or down).
10 There was an error opening a file. If you have specified file attachments, ensure that they exist and that you have access to them. Error 10 means that there is an error with opening one of the attachments that you added to the message.
11 There was an error reading a file. (Problems with the DNS server or if it is over-worked).
15 No mail server specified.
16 Not connected. There was a problem with the connection and a socket error occurred.
17 Could not resolve host or DNS error getting the host address (does not exist).
18 Connected but server sent back bad response.
19 Could not create thread.
20 Cancelled as a result of terminating. If a connection already exists, it will be automatically terminated, before a new connection is made.
21  Message deleted.
Operation timed-out while the host was being resolved, the default is 30 seconds and could be due to the mail server down or undergoing maintenance. A connection attempt failed because the connected party did not respond properly after a period of time or established connection failed because the connected host has failed to respond.

22 The operation timed-out while connecting.
24 ESMTP Authentication failed.
Could not find the specified message
25 The selected ESMTP Authentication mode is not supported by the server.
26 ESMTP Authentication protocol error.
27 Socket Timeout Error and could be due to the mail server down or undergoing maintenance. Connection time out—a connection attempt failed because the connected party did not properly respond after a period of time or the established connection failed because the connected host has failed to respond.
32 Socket Error. Connection lost, terminated.
64 Unexpected error
80 File exists
  128      Could not create thread

256      File I/O error

512      Out of memory

1055     Invalid response from server

End of: Log File error info


About POP3

POP3 or Post Office Protocol Version 3 is a standard Internet client-server protocol for retrieving Internet mails by an email client--ie: Eudora Mail or Outlook Express etc. communicating with the mail server via port 110 by sending a login UserID, password to authenticate the session, retrieve and delete mails from the mailbox.
Some online web-mail services like: Hotmail, AOL, etc. do not provide POP3 access to their mail server.

The Conversation
POP3 mail servers listen for mail requests and forward the emails to the requesting party and the default port on which the POP3 server listens for these requests is 110 and the client login to the server by sending the password for the mail account as clear text.

A POP3 session is created when a remote user connects to a mailbox on the POP3 mail server. The session ends when the remote user disconnects from the POP3 mail server. While in session, no other user can retrieve mail from the mailbox but the account can still receive emails.

APOP authentication is optional with POP3 -- the password itself is never sent to the remote mail server and a RSA MD5 algorithm digest based on the password and a unique value supplied by the mail server during the connection--this digest is sent to the mail server instead of the actual password. Due to the mail server supplied unique value with each connection, APOP authentication ensures that a different digest will be sent each time the user log into the mail server and will reduce the possibility of the password being stolen.

More info at our support website

End of: About POP3

About SMTP

Simple Mail Transport Protocol is a protocol governing electronic mail transmission and reception (RFC 821)

The Conversation
A conversation is established with a SMTP server via port 25 --After the initial connection, the client ie: Eudora Mail, Outlook Express, etc. sends a HELO command followed by the domain name, telling the SMTP server whom it is talking to. The SMTP server may terminate the connection if it does not wish to speak to the specified domain.

If the HELO command is accepted by the remote server, the SMTP client issues a MAIL-FROM command followed by the FROM: address, at this point the SMTP server may terminate the connection if it does not wish to speak to the specified domain.

After the FROM address is accepted, the SMTP client issues a RCPT-TO command followed by the address of the intended recipient--the SMTP server may terminate the connection if it does not wish to speak to the specified address, example: non local.

The SMTP client issues the DATA command to the server and if accepted--it then send the message headers followed by blank line and the message body, file attachment and finally followed by a period to end the message--the SMTP server acknowledges receipt--and the SMTP client send a QUIT command and terminate the conversation.

More info at our support website

End of: About SMTP

RFC-822 message structure

Email messages are text files formatted to specifications outlined in RFC (Request For Comment) documents, that describe in detail how messages should be formatted and how systems should communicate with each other by following these guidelines.

An email message has the following parts:
RFC-822 Message Header and Message Data

RFC-822 Message Header is the first part all email messages, it specify the many options of the message and includes the subject line and headers are not required to be placed in any particular order. A MIME formatted message may contain many parts and each part may contain its own header and in the message data section.

Here is an example of a Message Header:

Reply-To: "Service" <service@bounce.mailmanager.com>
From: "Tony" <service@bounce.mailmanager.com>
To: "Wendy" <support@mails.broadcast.com>
CC: "CEO" <ceo@mails.broadcast.com>
Subject: I am getting too many bounce mails.
Date: Mon, 11 Nov 2002 12:38:23 -0400
MIME-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
X-Priority: 1
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-MimeOLE: Produced By Microsoft MimeOLE
Reply-To: This is the specified email address that the sender wants the recipient to “Reply-To:” instead of the “From:” email address.
From: The “From:” email address in the header is allowed to be different from the email address that actually sent the message.
To: Message to be sent to that particular recipient.
CC: Send a carbon copy of the message to.
Subject: Message subject of the email.
Date: Indicates the date and time of the message created and a reference to the time zone used to calculate the date and time.
MIME-Version: Indicates the version used for MIME encoding of the message.
Content-Type: header is only used with MIME messages--to declare the general type of data and the subtype specifies a format for that type of data. For example: Content-Type: of "text/plain"--inform the user agent that the data is in plain text format. The optional “charset” parameter tells the mail reader that the message is intended to be displayed with the "iso-8859-1" character set.
Content-Transfer-Encoding: header is only used with MIME messages to specify an auxiliary encoding that was applied to the data, so that it is allowed to be to pass through the mail transport mechanisms--which may have data or character set limitations.
Custom Headers (X-* Type): headers with an “X-“ are added by the program that created the message and can be read by a mail reader, therefore, any special format specification or information contains in the message—can be taken advantage of—and ignored, if it is not recognized by a mail reader.
X-Priority: custom header is quite popular but different mail readers may interpret it differently or not at all. For example: usually most mail readers set or interpret "4"=low "3"=normal and "1"=high.

Message Data
Following after the message headers is the “Message Data”--the composed message body text and any file attachment information. Below here is an example a message body without files attachments:

I need further information about BounceMail Manager,
please send it to me at: service@mails.broadcast.com 
Thank you :)
. <<<This period indicates the end of the message. 

Example of a message with GIF file attachment encoded with MIME and “Quote Printable” message body (GIF encoded with Base 64) preceded by an attachment header, which preceded all attachments and describing various properties of the attachment. Below here is the example:

This is a multi-part message in MIME format.
Content-Type: text/plain;charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Message text.
Content-Type: image/gif;name="welcome.gif"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;filename="welcome.gif"
. <<<This period indicates the end of the message.
More info at our support website
End of: RFC822 Message structure


Mail Servers Protocol

The most common protocols used by mail server to communicate with the Internet are SMTP, POP3 and IMAP4 to (send) receive email messages and distribute and them into different recipient unique mailbox.

Mail servers receive messages via SMTP and email readers must send email to a mail server using it. Mail servers using POP3 or IMAP4 to send messages, likewise; mail readers must use it to receive messages from the mail servers.

SMTP (Simple Mail Transport Protocol); for sending and receiving email messages

POP3 (Post Office Protocol Version 3); for delivering and retrieving email messages to mail readers, example: MS Outlook, Eudora, etc.

IMAP4 (Internet Message Access Protocol Version 4); for delivering messages to mail readers or to preview and retrieve emails from mail servers.

More info at our support website

End of: Mail Servers Protocol


About Port Number

Port number, are numbers between 1 and 65535 that identifies to the receiving computer what function you want to perform and emails are delivered by the client (sender) establishing a TCP connection to port 25 of the (recipient) mail server.


End of: About Port Number


System Requirements

BounceMail Manager is a 32-bit application and runs under Windows ME, 2000, XP, NT4.0 and above with sufficient RAM, CPU resources, Internet connection and able to access SMTP POP3 mail server.

BounceMail Manager and it's supporting files requires approximately 1.7 MB of storage space for the standard version and 11.5 MB for the BouncemailDAC version and additional space as the retrieval of email addresses database increases.

Notes: BounceMail Manager have not been tested on Windows 95, 98 OS and no support will be provided for running BounceMail Manager on Windows 95, 98 OS


End of: System Requirements

File Menu

New account

To create an account folder for managing bounced emails.

New Auto Responder
To create an auto-responder that mail-out a text message when a user subscribe or unsubscribe (next upgrade).

Delete Account
To delete an existing account by clicking on an account folder at the Treeview and select >File  >Delete Account

Start-up Settings
To make changes to the program start-up functions.

Exit -To close and exit the program.


End of: File Menu


Help Menu


Display the program help files on screen.

Licensing info
Display the license agreement info on-screen.

Registration info
Display the registrant info or to enter the license code.

About BounceMail Manager
Program Version No., File Name, URL and Email contact.


End of: Help Menu



Registration: Select >Help  >Registration

To purchase a license copy of BounceMail Manager, it is not necessary to download another copy of the edition that you have installed.

Upon registration, a license code will be given and to activate the program, select >Help  >Registration and enter your license code.

Registration and payment information available at:  http://www.mailsbroadcast.com

Email: 2consult @ mailsbroadcast.com

End of: Registration Info





MailsBroadcast dotcom disclaims any liability for indirect, direct, special, incidental, consequential, or any other damages believed to have been caused by the use of BounceMail Manager or any files derived from its use.


Copyright notice

BounceMail Manager and its associated documentation are copyright ©2000-2002 MailsBroadcast dotcom. All rights reserved. This software and its documentation are owned by MailsBroadcast dotcom and protected by International copyright statutes.

Use of BounceMail Manager implied consent that this notice is a legal agreement between the purchaser of the BounceMail Manager and MailsBroadcast dotcom

Reproduction of this software or its documentation, without the express written consent of the owner is prohibited, other than as described below.

Purchasing an authorized copy of BounceMail Manager in any medium constitutes possession of a single license for use of one copy of the program by one person at a time--meaning that the licensee has the right:

  • To install a copy of the software on each of those computers reserved for the licensee's own use, as long as not more than one person uses the software at the same time.
  • To make copies of the software for normal backup purposes only.
  • Running only one copy of the software at any one time for each license purchased, in a network environment.

Important: Copyright and trademark products referred to in this "Help Document" are listed here. Others being referred to, for example: Yahoo, but not listed here, are copyright and trademarks of their respective owners. AOL is a trademark of American Online, Ltd., ACT! is a registered trademark of the Symantec Corporation, dBase & Paradox are registered trademarks of INPRISE Corporation, Dream Weaver - trademarks of Macromedia Inc., Eudora is a registered trademark of Qualcomm Ltd., FileMaker Pro is a trademark of FileMaker, Ltd., Goldmine is a registered trademark of Goldmine Software Corporation,  Hotmail, Access, Excel, Microsoft, Outlook, Outlook Express, Visual FoxPro, Visual Basic, Visual Studio, Windows  95, 98, ME, 2000, NT and XP are registered trademarks of Microsoft Corporation, Maximizer is a registered trademark of Multiactive Software Ltd., Netscape is a registered trademark of Netscape Communications Corporation.



Bounce Mail Manager the License

BounceMail Manager is a shareware
This means:
All Copyright to BounceMail Manager are exclusively owned by MailsBroadcast dotcom
Anyone may use this software during the trial period. BounceMail Manager may be freely distributed, provided that it is not modified, no fees charged for the distribution and notifying
2consult @ mailsbroadcast.com

The unregistered shareware version of BounceMail Manager will not expire and the retrieval of bounced mails from the mail server are also not restricted. The only difference between a registered and an unregistered version; only 100 bounced will be displayed on-screen and can be exported.

A registered software user is granted a non-exclusive license to use it on one computer (a single CPU) for any legal purpose and may not be rented or leased, but may permanently transfer it—if the person receiving it agrees to terms of this license. If the software is an update, the transfer must include the update and all previous versions.

BounceMail Manager is distributed *As Is*and no warranty of any kind is expressed or implied--you use it at your own risk. MailsBroadcast dotcom will not be liable for data loss, damages, loss of profits or any other kind of loss while using or misusing this software.

You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, reverse engineer, or transfer the licensed software program or any subset of the license software program except as provided for in this agreement. Any such unauthorized use shall result in an immediate and automatic termination of this license and may result in criminal and/or civil prosecution.

All rights not expressly granted here are reserved by MailsBroadcast dotcom - Installing and using
BounceMail Manager signifies acceptance of these terms and conditions of the license. If you do not agree with the terms of this license you must remove BounceMail Manager files from your storage and cease to use the product.

Copyright ©2000-2002 MailsBroadcast dotcom
All rights reserved.












End of Bounce Mail Manager Help Files

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